All properties in Natales, Magallanes y Antartica Chilena, Chile

Hostal Alcazar

3-star hostal in Natales with restaurant and bar/lounge

  • Free WiFi

Property renovations and closures

  • This property is closed from May 6 2021 to September 30 2021 (dates subject to change).

Image gallery

  • Hotel Front
  • Hotel Front
  • Quadruple Room, Private Bathroom - Courtyard View
  • Single Room - Street View
  • Hotel Front
Hotel Front. Image 1 of 126.
1 / 126Hotel Front
Manuel Balmaceda 722, Natales, 6160000, Magallanes, Chile
8.0.Very Good.
  • Nice, simple, clean place close to the bus station. Very basic breakfast included.

    Mar 3, 2020

  • Check in was great and the property was located 5 minutes from the bus termial. Bonus was…

    Feb 13, 2020

See all 38 reviews
  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking

Property highlights

Main amenities

  • 18 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Airport shuttle
  • Coffee/tea in a common area
  • Computer station

Feel at home

  • Private bathroom
  • Separate dining area
  • Premium TV channels
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • Heart of Natales
  • Plaza de Armas - 16 min walk
  • Museo Histórico - 18 min walk
  • Puerto Natales Casino - 19 min walk
  • Costanera - 26 min walk
  • Mirador Cerro Dorotea - 27 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Single Room
  • Quadruple Room, Private Bathroom
  • Double Room, 1 Double Bed (Habitacion doble 1 cama)
  • Double Room, 2 Twin Beds (Habitacion doble 2 camas)
  • Family Triple Room (Habitación Triple familiar)
  • Triple Room, 3 Twin Beds (Habitacion Triple 3 camas individuale)
  • Family Room (Habitacion familiar (5 personas))
  • Standard Shared Dormitory, 1 Twin Bed, Private Bathroom, Ground Floor

What’s around


  • Heart of Natales
  • Plaza de Armas - 16 min walk
  • Museo Histórico - 18 min walk
  • Puerto Natales Casino - 19 min walk
  • Costanera - 26 min walk
  • Mirador Cerro Dorotea - 27 min walk
  • Cerro Dorotea - 14.2 mi / 22.8 km
  • Mylodon Cave Natural Monument - 16.6 mi / 26.8 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 23 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
See on map
Manuel Balmaceda 722, Natales, 6160000, Magallanes, Chile

At a glance


  • 18 rooms
  • Arranged over 2 floors


  • Check-in time 1:00 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check in instructions

The front desk is open daily from 7 AM - midnight. Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms


  • Airport shuttle (available 24 hours)*


  • Onsite parking limited
  • Free offsite parking nearby

Other information

  • Smoke-free property
  • No alcohol allowed onsite
*See small print for additional details or extra charges

At the hostel

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area

Working away

  • Computer station


  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff


  • Number of buildings/towers - 1
  • Year Built - 2004
  • Safe-deposit box at front desk


  • In-room accessibility

Languages Spoken

  • English
  • Spanish

In the room

Sleep well

  • Turndown service
  • Premium bedding
  • Tempur-Pedic mattress

Things to enjoy

  • Individually decorated
  • Separate dining area

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls


  • Daily housekeeping
  • In-room safe

Special features


Restaurant alcazar - This family restaurant specializes in pizza and serves breakfast, lunch, and dinner. A children's menu is available.

Small print

Also known as

  • Alcázar Hotel Puerto Natales
  • Chile
  • Aisen Region
  • Hostal Alcazar Hostal
  • Hostal Alcazar Natales
  • Alcazar Hotel Puerto Natales
  • Hostal Alcazar Puerto Natales
  • Hostal Alcazar Hostal Natales
  • Alcázar Puerto Natales
  • Hostal Alcazar Hostel Puerto Natales
  • Hostal Alcazar Hostel
  • Hostal Alcazar Puerto Natales
  • Hostal Alcazar Natales
  • Alcazar Natales
  • Hostal Alcazar Puerto Natales
  • Alcazar Hotel Puerto Natales

Optional extras

Airport shuttle service is offered for an extra charge of CLP 16.000 per vehicle (roundtrip)

Dial-up Internet access is available in guestrooms for an extra charge

Area shuttle service is offered for an extra charge


This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Hostal Alcazar does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from May 6 2021 to September 30 2021 (dates subject to change).
  • Yes. Parking spots may be limited.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 1:00 PM - midnight. Check-out time is 11 AM.
  • Yes, Restaurant alcazar offers pizza. Nearby restaurants include Cafe Kaiken (6-min walk), Base Camp (7-min walk), and Cangrejo Rojo (7-min walk).
  • Yes, an airport shuttle is available. The charge is CLP 16.000 per vehicle roundtrip.
  • No, this hostal doesn't have a casino, but Puerto Natales Casino (19-min walk) is nearby.
8.0.Very Good.
  • 6.0.Good

    Thin wall. Fortunately, I had ear plugs.

    Christopher, 3 night trip, Jan 29, 2020

    Verified guest review

  • 8.0.Very Good

    Classic hostel stay, located over a pizza parlor

    Hostal Alcazar was exactly what we needed to be, and then a little more. Pros: We had our own bathroom, breakfast was included, and we felt safe. Cons: It was located over a pizza parlor, so it was extra warm at night (this could also be a pro, depending on who you are), and it was located pretty far from downtown. Over all, this was a good experience, and I would recommend it to people looking for an affordable stay in Puerto Natales.

    Jonathan, 2 night trip with friends, Jan 12, 2020

    Verified guest review

  • 10.0.Exceptional

    Nice stay

    Good value and great location near the bus station. The staff was very nice and helpful and the rooms were clean.

    Jason, 1 night romance trip, Apr 1, 2019

    Verified guest review

  • 10.0.Exceptional

    I had trouble with my credit card, the staff were fantastic whilst i sorted it out. The rooms are clean, spacious, and the property is in walking distance to the main shopping area. The restaurant is also fantastic! Highly recommend!

    1 night trip, Mar 15, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    A stop before and after Torres Del Paine

    I picked the location as it was close to the bus station and it was my starting point for Torres Del Paine. They had English speaking staff and a restaurant with good food that was open late. Puerto Natales is small, so it was only a 10-20 minute walk to get to most places. A laundromat next door was very helpful when I returned to stay an extra night after finishing my trekking in the park. The hotel also stores an extra bag for me while i was gone for several days hiking. The rooms are basic, but fine. The showers could be updated, but they had hot water so I was happy.

    Craig, 1 night trip, Feb 26, 2019

    Verified guest review

  • 6.0.Good

    Good for one night

    This is more like a bed & breakfast than a hostel as there are no cooking facilities or common sitting area. The bedroom and bathroom were fine, although a little small. Breakfast was limited.

    Simon, 2 night romance trip, Jan 11, 2019

    Verified guest review

  • 6.0.Good

    The national park was stunning. 80km/h winds put us off trekking so we took a tour which was a great decision. Fantastic view points and good info. The hostel was ok however the atmosphere from the staff was not that friendly, the decor was tired (a little diy effort would make a hugh difference) and everything seemed to be rationed.

    Gary, 2 night romance trip, Jan 11, 2019

    Verified guest review

  • 10.0.Exceptional

    All staff is very friendly and helpful. Will do almost anything to make your trip everything you want. Truly excellent restaurant on site. Great wine and food. One of best restaurants in town. Puerto Natales was very windy some days and pretty cold also a few days. But I like that. Go for the experience.

    Robert, 5 night trip, Jan 10, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Excellent location! Walking distance to bus terminal for intercity services.

    2 night family trip, Dec 16, 2018

    Verified Expedia guest review

  • 8.0.Very Good

    Very close to the bus terminal. They also arranged tours for us, which was very helpful.

    Yl, 2 night romance trip, Dec 11, 2018

    Verified Expedia guest review

See all 38 reviews