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The Windsor Hotel by Hoco Hotels Collection

2.5 star property
Hotel with restaurant, near Stratford City Hall

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Windsor Hotel by Hoco Hotels Collection

Mini Suite
Signature Apartment | Private kitchen
Signature Apartment | Private kitchen
Reception
King Suite

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (8)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour front desk
  • Air conditioning
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Mini Suite

Mini Suite

Mini Suite

Highlights

Separate sitting area
Individually decorated
Air conditioning
Heating
TV
Blackout curtains
Separate bedroom
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Family Suite, 2 Queen Beds

Family Suite, 2 Queen Beds

Family Suite, 2 Queen Beds

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Heating
Fridge
TV
Blackout curtains
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Suite

King Suite

King Suite

Highlights

Separate sitting area
Individually decorated
Air conditioning
Heating
TV
Blackout curtains
Separate bedroom
Hairdryer
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

Highlights

Individually decorated
Air conditioning
Heating
TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

Highlights

Individually decorated
Air conditioning
Heating
TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 King Bed, Non Smoking, Private Bathroom

Classic Room, 1 King Bed, Non Smoking, Private Bathroom

Classic Room, 1 King Bed, Non Smoking, Private Bathroom

Highlights

Individually decorated
Air conditioning
Heating
TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking, Private Bathroom

Room, 1 Queen Bed, Non Smoking, Private Bathroom

Room, 1 Queen Bed, Non Smoking, Private Bathroom

Highlights

Individually decorated
Air conditioning
Heating
TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Corner King Room, 1 King Bed, Non Smoking, Private Bathroom, Stair access only

Corner King Room, 1 King Bed, Non Smoking, Private Bathroom, Stair access only

Corner King Room, 1 King Bed, Non Smoking, Private Bathroom, Stair access only

Highlights

Individually decorated
Air conditioning
Heating
TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Mini Suite

Mini Suite

Mini Suite

Highlights

Separate sitting area
Individually decorated
Air conditioning
Heating
TV
Blackout curtains
Separate bedroom
Hairdryer
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Signature Apartment

Signature Apartment | Living area

Signature Apartment

Highlights

Separate sitting area
Individually decorated
Air conditioning
Heating
TV
Blackout curtains
3 bedrooms
Hairdryer
  • 84 sq m
  • Sleeps 6
  • 3 Double Beds

Similar properties

Lobby

Quality Inn & Conference Centre Festival

Pool
Pet-friendly
Free parking
Free WiFi
7.2 out of 10, Good, (579)
The price is €91
includes taxes & fees
21 Jan - 22 January 2025
Quality Inn & Conference Centre Festival

About the area

Map
23 Albert St, Stratford, ON, N5A 3K2

What's nearby

  • Stratford City Hall - 2 min walk - 0.2 km
  • Avon Theatre - 2 min walk - 0.2 km
  • Avon River - 5 min walk - 0.5 km
  • Festival Theatre - 17 min walk - 1.4 km
  • Stratford Country Club - 4 min drive - 2.7 km

Getting around

  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 49 min drive
  • London, ON (YXU-London Intl.) - 50 min drive
  • Hamilton, ON (YHM-John C. Munro Hamilton Intl.) - 87 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 90 min drive
  • Toronto, ON (YTZ-Billy Bishop Toronto City) - 112 min drive
  • Stratford Station - 13 min walk
  • St. Marys Station - 19 min drive

Restaurants

  • ‪Gilly's Pubhouse - ‬2 min walk
  • ‪Bentley's - ‬3 min walk
  • ‪Balzac's Coffee Roastery - ‬4 min walk
  • ‪Pazzo Taverna & Pizzeria - ‬3 min walk
  • ‪Coffee Culture - ‬2 min walk

About this property

The Windsor Hotel by Hoco Hotels Collection

Located near a train station, The Windsor Hotel by Hoco Hotels Collection is a great choice for a stay in Stratford. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Fellow travellers say great things about the helpful staff and location.

Languages

English

At a glance

DONE

Hotel size

    • 34 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival
    • Reception is closed Sundays in the winter.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site parking only available on request
    • Uncovered on-site self-parking (CAD 20 per night; includes in/out privileges)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge

Travelling with children

  • Children stay for free (see details)

What to do

  • Golfing nearby
  • Boat tours nearby

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1881

Accessibility

  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Step-free path to entrance

Room amenities

Be entertained

  • 40-inch TV
  • Digital TV channels
  • Netflix
  • Hulu
  • Streaming services

Home comfort

  • Air conditioning and heating
  • Espresso maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Deposit: CAD 200 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately CAD 20 for adults and CAD 20 for children
  • Late checkout can be arranged for an extra charge of CAD 50

Parking

  • Uncovered self-parking costs CAD 20 per night with in/out privileges
  • Guests must contact this property in advance to reserve on-site parking

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Long-term renters welcome.
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Albert Street Inn Ltd Stratford
Albert Street Inn Ltd
Albert Street Ltd Stratford
Albert Street Ltd
Windsor Hotel Inc. Stratford
Windsor Inc. Stratford
The Albert Street Inn Ltd
The Windsor Hotel
Windsor Hotel Inc.
The Windsor Hotel by Hoco Hotels
The Windsor Hotel by Hoco Hotels Collection Hotel
The Windsor Hotel by Hoco Hotels Collection Stratford
The Windsor Hotel by Hoco Hotels Collection Hotel Stratford

Frequently asked questions

Does The Windsor Hotel by Hoco Hotels Collection offer free cancellation for a full refund?
Yes, The Windsor Hotel by Hoco Hotels Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Windsor Hotel by Hoco Hotels Collection?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Windsor Hotel by Hoco Hotels Collection?
Yes. Self-parking costs CAD 20 per night.
What are the check-in and check-out times at The Windsor Hotel by Hoco Hotels Collection?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge of CAD 50.
What is there to do at The Windsor Hotel by Hoco Hotels Collection and nearby?
Have fun with nearby activities such as boat tours and practise your swing at the nearby golf course.
Are there restaurants at or near The Windsor Hotel by Hoco Hotels Collection?
Yes, there's an on-site restaurant.
What's the area around The Windsor Hotel by Hoco Hotels Collection like?
The Windsor Hotel by Hoco Hotels Collection is a short 2-minute walk from Avon Theatre and 17 minutes' walk from Festival Theatre. Travellers say that the hotel is in a great location.

The Windsor Hotel by Hoco Hotels Collection Reviews

Reviews

8.2

Very good

9.2/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Good

Old bones given new life
This us a very old property in a very lovely town. The new management has done an admirable job of dressing it up, but the bones are still "old". The staff are all very friendly and try very hard to please.
Lewis, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

John, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Girls trip
The hotel was perfect. The only down fall was the restaurant was closed, however the espresso machine in the room more than made up for it.
Helen, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Lovely stay in Stratford
Since I am currently having mobility issues from an injury, the staff quickly helped us get our luggage out of the car and up to our room and the same when we left, they helped us get the luggage packed in our car. We also received a beautiful treat in our room for our anniversary celebration. The room was clean and beautiful, not to mention the great proximity to the theater and downtown Stratford.
Nora, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Great location in Stratford
Great location for our theatre trip. Wonderful staff. Breakfast to go box was a nice touch. Bathroom small enough to brush your teeth whilst on the toilet
Adrian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Regina, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay in Stratford
Great room and hotel staff. Well located!!!
Stephen, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Review
The place looked newly renovated, but it was very dirty. There were many flies around, dead bugs on the floor, and stains. We don’t think the sheets were cleaned or changed before we arrived. They did change the sheets on our last night, so we had one night where it felt fresher. The restaurant was closed, but the room included a continental breakfast, so we received breakfast boxes in our room instead—however, they were not allergy-friendly! Be sure to notify them about any allergies in advance. Breakfast boxes included a muffin(nut muffin or blueberry muffin), yogurt, and a mandarin orange. Check-in was fine, but nothing special. The lady who gave us new sheets on the last night was very kind and offered excellent service—thank you! Otherwise, we’ll probably book elsewhere next time. The location is good, though. Parking needs to be reserved, or they offer a “sister lot” at another hotel. We opted for the free parking lot about a 5-minute walk away. The room at the front is convenient for parking and checking in/out.
Aiko, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Janet, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Enjoyed our stay
We enjoyed our stay at the Windsor Hotel. This legacy hotel has been renovated to be stylish and comfortable. While food service was limited to a breakfast box, it was high-quality. There are lots of places for a hot breakfast close by if desired. The location of the hotel can’t be beat, as it is just steps to downtown and many restaurants and to the theaters.
Barbara, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel is old so the bathroom was very small but clean. The late afternoon snack and continental breakfast were a surprise.
Bonnie, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Thomas Fairfield, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Very comfortable stay
Great caring staff. Many complimentary stuff. Good location.
Elena, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel and service
Nadeem, 1-night trip
Verified Expedia guest review

8/10 Very good

Patrick, 1-night trip
Verified Expedia guest review

4/10 Fair

Where to start. It may not be the hotel’s fault, but maybe Expedia’s app, but it says there is parking. The entire reason I booked this boutique hotel was for parking. So I could walk to the theatres and then get to my car after my final show. But somewhere in the fine print (but that doesn’t really matter now?) you have to reserve that otherwise you have to haul your stuff to a local, remote public parking place covered in rocks and gravel. Yes, first world problems. But for this price? The rooms are so-so. Wild mix of modern updated things with the old remnants of the Albert hotel. You get texts asking about your stay, you get a small box of breakfast put outside your door, and they make a BIG deal about putting a small egg in your mini-fridge, but all in all, and I hate to be critical, it’s not worth the price. I think I lay more blame at Expedia’s feet than this place. But….what does it matter now.
Eric, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Our reservation was very much last minute and we got a tiny room. They have quite a few of that size, and the bathroom is hardly manageable. We'll definitely stay on our next visit but will make sure to reserve way ahead and request a larger room. It's the perfect location in Stratford, and the staff is very friendly.
Alain, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Location was excellent for walking everywhere. Room was quiet and adequate size. All of the soap dispensers was poor and made it hard to get soap out. Front desk was friendly and accommodating.
Daniel, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Enjoyed our stay here, but a good hotel has coffee in the morning. An Expresso machine does not fit the bill. A coffee machine in the room would be ok, but even better would be hot coffee in the lobby.
Daniel, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

We stayed for 2 nights in early August. The hotel is in the process of renovations but not to worry - they do that during the winter months. You can walk to all the Stratford theatres & downtown, thus easy access to restaurants. Our room was clean, as was the hotel hallways & public areas. If their parking lot is full there is a public paid parking lot across the street Next time in Stratford, I know where to stay!
Richard, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Nicely renovated older property in a great location!
Mary Elizabeth, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Pleasant accommodations.
Our room was very clean which is very important to us. The bed was very comfortable and the air conditioning worked well. We had as promised, a boxed breakfast at our door at 8:00am. The staff were very helpful, and friendly, which is also very important to us. Abhavinh was dressed professionally and was very helpful to us this morning.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Staff was very friendly. Room was clean. Location was excellent.
Mark, 2-night trip
Verified Expedia guest review

4/10 Fair

I requested an accessible room and was told this could be accommodated. Through there was an elevator to the 2nd floor, the room was entirely inaccessible, ie., the bathroom could not be reached using a walker; the room was too small for a walker anyway; the shower was not accessible; and there were no safety bars in the bathroom to aid in one getting up from the toilet. In addition to these hazards, water could not be drained from the bathroom sink. We were told that a plumber would come that afternoon. They apparently did come, however, by our 2nd night the water continued to back up and the pipes started to leak quite badly. Thankfully a plumber came to our room at 8:30 pm. The problems were temporarily solved but our evening was disrupted. All this being said, the hotel staff were gracious and friendly.
Joan, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Tracy, 1-night trip
Verified Expedia guest review