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Grand Fiesta Americana Chapultepec

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In the heart of Mexico City, Grand Fiesta Americana Chapultepec offers a luxurious oasis. Treat yourself to rejuvenating spa treatments at Spa 19th, unwind with in-room WiFi and a drink from the bar or enjoy kids' meals at Azur restaurant.
VIP Access

Reviews

9.6 out of 10, Loved by guests
Top-rated by travellers

Popular amenities

  • Pet-friendly
  • Parking available
  • Free Wi-Fi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • Hot tub
  • 24-hour room service
  • Massage/treatment rooms
  • 24-hour business centre

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Espresso maker
The current price is €252
includes taxes & fees
6 Jun - 7 Jun

Why we love this property

Business meets leisure
This hotel combines a prime business district location with indulgent spa services. After meetings, guests can enjoy massages and the 24-hour health club.
Tasty culinary choices
A restaurant and bar await with vegan, vegetarian, and locally-sourced options. Guests can start each day with buffet or vegetarian breakfast.
Spa bliss all day
Melt into total relaxation with spa treatments, couples rooms, and body therapies. A sauna, hot tub, and 24-hour health club complete the wellness journey.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, 1 King Bed, Park View

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 King Bed, Park View

9.4 out of 10
Exceptional
(10 reviews)
  • Park view
  • 34 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(40 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 2 Double Beds, Park View

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Double Room, 2 Double Beds, Park View

9.2 out of 10
Wonderful
(7 reviews)
  • Park view
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, 2 Double Beds

View from room

Deluxe Double Room, 2 Double Beds

9.8 out of 10
Exceptional
(8 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Grand Club King

Premium bedding, down duvets, pillow-top beds, minibar

Grand Club King

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Club, 2 Doubles

Executive lounge

Grand Club, 2 Doubles

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Grand Club 2 Double, Park View

Executive lounge

Grand Club 2 Double, Park View

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Grand Club, 1 King Park View

Premium bedding, down duvets, pillow-top beds, minibar

Grand Club, 1 King Park View

  • Park view
  • 35 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Park View

Junior Suite, 1 King Bed, Park View

Junior Suite, 1 King Bed, Park View

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 68 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About the area

Map
Mariano Escobedo Av. #756 Col. Anzures, Mexico City, CDMX, 11590

What's nearby

  • Paseo de la Reforma - 2 min walk - 0.2 km
  • Chapultepec Park - 5 min walk - 0.5 km
  • Avenida Presidente Masaryk - 8 min walk - 0.8 km
  • National Museum of Anthropology - 10 min walk - 0.9 km
  • Angel of Independence Monument - 15 min walk - 1.3 km

Getting around

  • Benito Juarez International Airport (MEX) - 25 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 56 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 63 min drive
  • Mexico City Buenavista Station - 6 min drive
  • Mexico City Fortuna Station - 8 min drive
  • Tlalnepantla de Baz Station - 16 min drive
  • Chapultepec Station - 10 min walk
  • Sevilla Station - 14 min walk
  • Auditorio Station - 19 min walk

Restaurants

  • ‪Los Panchos - ‬1 min walk
  • ‪Sodome - ‬2 min walk
  • ‪LA NUEVA DECIMA CANTINA - ‬3 min walk
  • ‪Kung Fu Noodle - ‬1 min walk
  • ‪totte para todos - ‬1 min walk

About this property

Grand Fiesta Americana Chapultepec

  • Grand Fiesta Americana Chapultepec offers a great location, putting you within a short 10-minute walk of Paseo de la Reforma and Avenida Presidente Masaryk. Guests can visit the spa to indulge in deep-tissue massages, body wraps or facials, and Mediterranean cuisine is served at Azur, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge, a 24-hour fitness centre and a hot tub. Fellow travellers love the helpful staff and location. Public transportation is only a short walk: Chapultepec Station is 10 minutes and Sevilla Station is 14 minutes.

At a glance

DONE

Hotel size

    • 203 rooms
    • Arranged over 20 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:30 PM
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
    • All guests, including children, are required to present a valid government-issued ID card at check-in.
    • It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorisation upon arrival.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 10 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms
LOCAL_PARKING

Parking

    • Secured on-site valet parking (MXN 200 per night)
    • Wheelchair-accessible parking on site
    • Limited valet parking on-site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–noon
  • Restaurant
  • Bar/lounge
  • Private dining
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

Working away

  • 24-hour business centre
  • 11 meeting rooms
  • Computer station
  • Conference space (2282 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2001
  • Television in common areas
  • 24-hour fitness centre
  • Bicycle parking
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • Banquet hall
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 104
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 111
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 90
  • Front entrance ramp
  • Wheelchairs available on site
  • Hand-held shower heads
  • Magnifying mirror
  • Lowered plug sockets in bathroom
  • Height-adjustable showerheads
  • Visual fire alarm
  • Well-lit path to entrance
  • Step-free path to entrance
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room

Room amenities

Be entertained

  • 65-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Free rollaway/extra bed

Freshen up

  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired Internet
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Restaurant dining guide

Special features

Spa

Spa 19th has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

Azur – This restaurant specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
BAR AZUR – This bar specialises in international cuisine and only serves light fare. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 610 for adults and MXN 350 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 1856 per pet, per night

Parking

  • Secured valet parking costs MXN 200 per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Grand Fiesta Americana Chapultepec Hotel Mexico City
Grand Fiesta Americana Chapultepec Hotel
Grand Fiesta Americana Chapultepec Mexico City
Grand Fiesta Americana Chapultepec
Fiesta Americana Grand Chapultepec Hotel Mexico City
Fiesta Americana Chapultepec
Fiesta Americana Chapultepec
Grand Fiesta Americana Chapultepec Hotel
Grand Fiesta Americana Chapultepec Mexico City
Grand Fiesta Americana Chapultepec Hotel Mexico City

Frequently asked questions

Does Grand Fiesta Americana Chapultepec offer free cancellation for a full refund?

Yes, Grand Fiesta Americana Chapultepec does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Grand Fiesta Americana Chapultepec?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 10 kg per pet. There's a charge of MXN 1856 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Grand Fiesta Americana Chapultepec?

Yes. Valet parking costs MXN 200 per night. Parking spaces may be limited. Electric car charging is available.

What are the check-in and check-out times at Grand Fiesta Americana Chapultepec?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Grand Fiesta Americana Chapultepec and nearby?

Grand Fiesta Americana Chapultepec has a spa and a 24-hour fitness centre.

Are there restaurants at or near Grand Fiesta Americana Chapultepec?

Yes, Azur offers Mediterranean cuisine.

What's the area around Grand Fiesta Americana Chapultepec like?

Grand Fiesta Americana Chapultepec is a short 10-minute walk from Chapultepec Station and 4 minutes' walk from Paseo de la Reforma. Travellers give top marks for the hotel's prime location.

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Reviews

Grand Fiesta Americana Chapultepec Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently great, with many guests praising its quality and variety. (11 reviews)
  • The spa offers a welcoming service and attention with an amazing experience. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Location
Service staff
View
Breakfast
Restaurant
Food
Parks
Museums
Trip

Reviews

Verified

10/10 Exceptional

Nice food beverage nice beed
Ramon, 4-night trip
Verified

8/10 Very good

Good location, clean rooms, helpful staff
TRANG, 4-night trip
Verified

10/10 Exceptional

Staff and amenities were great!
View from room. Chapultepec park.
Matthew, 5-night trip
Verified

10/10 Exceptional

Room was very comfortable and the staff were excellent
Alfredo, 3-night trip
Verified

10/10 Exceptional

Love location, very friendly staff and very clean room.
Olga, 4-night trip
Verified

10/10 Exceptional

Great location. Close to many attractions.
Haibing, 5-night trip
Verified

10/10 Exceptional

The room are always very clean and the housekeeping very helpful
Perla, 2-night trip
Verified

10/10 Exceptional

Comfortable, excellent location and a beautiful hotel
JOANA, 4-night trip
Verified

10/10 Exceptional

Friendly & professional staff, appropriate for business & city tourism.
Emma Guadalupe, 5-night trip
Verified

10/10 Exceptional

Clean room, friendly staff, convenient and safe location
Rajan, 4-night trip
Verified

10/10 Exceptional

Our stay at this hotel, couldn’t have been better. The service and the food was great. Definitely coming back to stay there the next time we visit Mexico City.
Freddy, 1-night trip
Verified

10/10 Exceptional

Great place you have everything close by
Victor, 1-night trip
Verified

10/10 Exceptional

Excellent hotel, amazing location and wonderful staff. I have traveled the world and I can say this place is wonderful for your stay in Mexico City. I highly recommend it.
Mehran, 8-night trip
Verified

10/10 Exceptional

Great stay in Mexico!

Great stay at Mexico. Really nice hotel and the location is perfect.
Mauricio, 3-night trip
Verified

10/10 Exceptional

This a a wonderful place to stay in Mexico City. It was very clean and in a great, safe, and central location. We had an awesome view of Chapultpec Park.
Elizabeth, 4-night trip
Verified

10/10 Exceptional

Everything stood out. Great Service!
Claudio, 4-night trip
Verified

10/10 Exceptional

Definitely worth visiting

Everyone was very helpful and incredibly friendly. The hotel is also very well located.
Phil, 3-night trip
Verified

10/10 Exceptional

Super friendly staff. They always pointed us in the right direction and gave us options.
Room view overlooking Bosque de Chapultepec.
Brenda, 3-night trip
Verified

10/10 Exceptional

Very kind staff and comfortable room
Stephanie, 4-night trip
Verified

10/10 Exceptional

The service and the amenities were five star. They have a nice restaurant in the hotel and the breakfast lounge on the top floor has amazing view of the castle and the Chapultepec park. The staff is very helpful and always ready to serve you. The museums and the castle is at walking distance.
Hardik, 4-night trip
Verified

10/10 Exceptional

Very nice and accomodating staff!
Joshua, 1-night trip
Verified

10/10 Exceptional

The spa is amazing. The bar is on point
EMUEJEVOKE, 5-night trip
Verified

10/10 Exceptional

The staff was AMAZING. Best level of service received in CDMX.
Jonathan, 4-night trip
Verified

10/10 Exceptional

Clean clean clean and the service is TOP
Luisa, 3-night trip
Verified

10/10 Exceptional

Our roomaid organized our toiletries perfectly. Clean less was a perfect 10
Andres, 2-night trip