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Radisson Medan

4.0 star property
Medan hotel with 2 outdoor pools and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Radisson Medan

Deluxe Room | Exterior
Suite, 1 Bedroom
2 outdoor pools
Lobby
Indoor wedding

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
  • Pool
    Pool
  • Gym
    Gym
  • Free parking
    Free parking
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • 2 outdoor pools
  • Breakfast available
  • Health club
  • Children's pool
  • Room service
  • Coffee shop/cafe
  • Business centre
  • 8 meeting rooms
  • Meeting rooms
  • 24-hour front desk
For families
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Separate bedroom
Private bathroom
  • 56 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Deluxe Room

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Junior Suite

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Rainfall showerhead
Eco-friendly toiletries
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

Similar properties

Outdoor pool, pool loungers

Cambridge Hotel Medan

Pool
Spa
Free parking
Free WiFi
8.2 out of 10, Very good, (187)
The price is €62
includes taxes & fees
25 Nov - 26 Nov
Cambridge Hotel Medan
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About the area

Map
Jalan H. Adam Malik No. 5, Medan, 20114

What's nearby

  • Sun Plaza - 18 min walk - 1.5 km
  • Grand City Hall - 18 min walk - 1.5 km
  • Medan Mall - 3 min drive - 3.1 km
  • Maimun Palace - 4 min drive - 4.0 km
  • Great Mosque of Medan - 4 min drive - 4.2 km

Getting around

  • Medan (KNO-Kuala Namu Intl.) - 51 min drive
  • Pulu Brayan Station - 16 min drive
  • Medan Station - 23 min walk
  • Bandara Kualanamu Station - 27 min drive

Restaurants

  • ‪Rumah Makan Sinar Pagi - ‬5 min walk
  • ‪Macehat Coffee - ‬3 min walk
  • ‪Nasi Kapau Uni Emy Rumah Makan - ‬4 min walk
  • ‪RM Wen Chang - ‬3 min walk
  • ‪KFC - ‬1 min walk

About this property

Radisson Medan

Located near a train station, Radisson Medan is a great choice for a stay in Medan. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other features include a health club, a fitness centre and a children's pool.

Languages

English, Indonesian

At a glance

Hotel size

  • 139 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 17
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's pool

What to do

  • Access to nearby health club

Working away

  • Business centre
  • 8 meeting rooms
  • Computer station
  • Conference space (1292 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Romance packages

Facilities

  • Built in 1996
  • Safe-deposit box at front desk
  • Garden
  • Health club
  • 2 outdoor pools
  • Shopping centre on-site
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 81
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 104
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Step-free path to entrance

Room amenities

Be entertained

  • IPod docking station
  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 163350 for adults and IDR 81675 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for IDR 450000.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 7:30 PM

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts major credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

Also known as

Asean International Hotel Medan
Radisson Medan Hotel
Asean International Medan
Best Western Medan
Medan Best Western
Radisson Medan Hotel
Radisson Medan Medan
Radisson Medan Hotel Medan

Frequently asked questions

Does Radisson Medan offer free cancellation for a full refund?
Yes, Radisson Medan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Radisson Medan?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 7 AM to 7:30 PM.
Are pets allowed at Radisson Medan?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Radisson Medan?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Radisson Medan?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing are available.
What is there to do at Radisson Medan and nearby?
Radisson Medan has 2 outdoor pools and a health club, as well as a garden and access to a nearby health club.
Are there restaurants at or near Radisson Medan?
Yes, there's an on-site restaurant.
What's the area around Radisson Medan like?
Radisson Medan is in the heart of Medan, a short 18-minute walk from Sun Plaza and 18 minutes' walk from Grand City Hall.

Radisson Medan Reviews

Reviews

7.6

Good

7.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Fair

Kevin, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Frankly the hotel's staff they were fantastic.
Vannan, 2-night trip
Verified Expedia guest review

4/10 Fair

1. Towels and bedsheets both are grey in color with lots of unknown stains 2. The shower ceiling covered in bug/unkbown blood-looking stains 3. Lobby has no Aircon and is stuffy 4. The elevators often don’t work properly
Janet, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Area ok
William, 1-night trip
Verified Wotif guest review

6/10 Good

Very tired hotel. Dirty all around pool area.
Robert, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Thanks to Lydia, who welcomed us with an upgrade to the next room class, a junior suite. The room was bigger than what we had booked and we enjoyed the space. We stayed on the third floor - the junior suite looks to be newly renovated so it is clean and modern, with a basic design. The location is not bad - it is walking distance to many places. Without the good service of the staff and the location of the hotel, I will have rated 0. There are several fundamental flaws with the hotel design and structure:- 1) rain shower was not working and the water pressure is pathetic - but this is still acceptable for us as we are not fussy. 2) sound proofing is poor - you can hear the traffic sounds such as every passing loud motorbike - and this goes on all night. As we had requested for a quiet room, our room was supposedly a quieter room already so… there may be rooms that are noisier. 3) apparently, there is a karaoke lounge just at the back of the hotel - they play music all day and night so we heard low base rumbling through the night and day, and also get to ‘enjoy’ the singing of the karaoke lounge’s patrons during the day. 4) breakfast buffet was the worst we have ever tasted - full of salt in everything, and not much refill when we arrived at breakfast around 8:30am. I also got food poisoning from eating some of the meat dishes, that others did not take. Stay here only if you can sleep through loud traffic and music. Importantly, eat at your own risk.
Yik How, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Daniel, 3-night trip
Verified Hotels.com guest review

6/10 Good

Property was dated, even the so called renovated rooms had problems. I stayed there for 2 nights. At the 1st room, air conditioning didn't work properly, hot all night long. The shower room flooded. The sink clogged. We needed to change room. The next room was okay, but it was a smoking room with tobacco smell everywhere.
Indrawati, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Standard, dated property. Adequate facilities. Some mosquitoes.
Peter, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Fantastic service, consistent with the Radisson brand. Close to all the food that Medan is known for. Hospitality is out of this world. They go way out of their way to take care of the guests. Had a wonderful staycation at this opulent looking hotel. Didn’t disappoint. Room was spacious and luxurious. Most impressed by their breakfast buffet, with a menu of ala carte items included in the buffet. My favourite was the omelette with lobster sauce. Each dish was well prepared and lovely! Highly recommend. The bathtubs are amazing, the pool is glorious, and the gym has a good amount of weights and other equipment.
Verified Expedia guest review

10/10 Exceptional

Warm welcoming Nice and warm greeting from hotel staff. We got welcome gift (package of fruits). Thank you so much. Stay safe and healthy to all member of Radisson Hotel Medan. Thank you for welcoming me and my family. Apart from their great rooms, their food is the best out of the hotels in Medan that we have ever tried. Breakfast and dinner, they are all enjoyable for us for different types of occassions. THE BEST HOTEL IN THE HEART OF MEDAN Ranked #1 of 412 hotels in Medan "Travelers' Choice 2021"
Philip, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The best hotels in town with their luxurious and elegant vibe. They have very good and cozy beds, fast internet for work, clean carpets and very comfortable bathroom to relax and could not be happier with their strong shower and Luxury Brand bathroom amenities (RITUALS COLLECTION). They have super-comfortable, super-soft sheets and cosy Super-White Bath Towels in their rooms that are Fresh and Fluffy, and Brand New. Apart from their great rooms, their food is the best out of the hotels in Medan that we have ever tried. Breakfast and dinner, they are all enjoyable for us for different types of occassions. Exceptional hotel with exceptional service! All the staff were friendly and welcoming, they always give their best in providing the best possible stay for guests! THE BEST HOTEL IN THE HEART OF MEDAN Ranked #1 of 412 hotels in Medan "Travelers' Choice 2021"
Philip, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

food for breakfast need to improve
room is ok clean but towel is old and not white anymore need to change
Armansyah, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

WORLD-RENOWNED hotel offering unique, authentic experiences that evoke lasting, treasured memories. I had a chance to stay at Radisson Medan for 8 nights. Located at the heart of Medan, this high class hotel doesn't disappoint me at all. It was a very expensive stay but worth every penny paid. I even booked my airport-hotel transfer with them and I was very well taken care of from the moment I got off my plane. Great location, awesome service, delicious breakfast, friendly and help staffs, clean room and everything else is just beyond my expectation. For the amount paid, this is definitely worth it. You get exactly what you pay for!
LipKeong, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

New Hotel, Modern Rooms, Superb Staff & Service! What I like about this hotel, room is Super-clean, spacious with panoramic views of Medan. Bed is super comfy and they provide quality amenities like RITUALS Shower gel, shampoo etc. Gym is a must go, it is relaxing to exercise with greenery view around you. Last but not least, most importantly, staff are polite and professional. I had problem with local SIM card on day of arrival and could not connect to data network. A helpful lady staff at reception helped me with the card registration and solved my issue. I will definitely choose this hotel in my next visit.
James, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Comfortable but dated
Very comfy bed. Very friendly staff. Average breakfast but decent range / selection to chose from. Nice pool and sun area. Could be cleaner and needs renovation. Wouldn’t go back
Virginia, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

3-night family trip
Verified Hotels.com guest review

8/10 Very good

Excellent value for money hotel
Great location, nice big bed. Great value for money, especially after a weekend of camping in the jungle. 1 hour away from international airport.
1-night trip
Verified Hotels.com guest review

8/10 Very good

The pool was a bit small to do laps. The 2 lifts were a bit slow in serving those who stay on higher floors. There was however an unpleasant experience whereby we were not told clearly on the pricing of hotel breakfast. There was apparently a kind of miscommunication whereby some of my friends were upset about paying a bit more when checking out.
3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

The rooms was clean & everything is functioning well. Staff are courteous & accommodating. However some of the hotel facilities needs some make over.
Maria Lyra, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Visit to Medan for my visit my son, 2½ years old.
The service allover very good. In the restaurant at breakfast the waitress (think name Iri or something similar) is so friendly and assisting and should have the best recommendation. Condition of room is fair, the bathroom the shower does not really get hot and the drain almost stopped so that fter short time you have 5 cm water in shower area. Pool area fine, though the area for children is 80 cm deep allover and not really for small children. The small children needs a better pool area.
Jens, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice and spacious room. Clean and well organised room. Check-in procedure is fast and comfortable. Friendly staff and excellent food.
2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great value for money
We stayed in Four Points Medan for four nights and enjoyed our stay. The gym is well equipped and the pool area is clean. The decorations in the lobby and lobby bar are amazing. The bed was good but there is some wear-off on the carpets and showers of the rooms. Also there was some kind of a party in the ninth floor and we had to listen to speeches the last night 😁
Henri, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

nice and comfy
Wensen, 1-night romance trip
Verified Hotels.com guest review