Guests
All properties in Medan, North Sumatra, Indonesia

JW Marriott Hotel Medan

Luxury hotel with 3 restaurants, near Tjong A Fie's Mansion

  • Free WiFi and free parking
From
€52

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  • Sports Facility
  • Sports Facility
  • Indoor Spa Tub
  • In-Room Dining
  • Sports Facility
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1 / 85Sports Facility
Jalan Putri Hijau No. 10, Medan, 20111, North Sumatra, Indonesia
9.0.Superb.
  • We stayed here for 2 nights before travelling to Bukit Lawang. The hotel was amazing! On…

    Jul 13, 2019

  • i always have reservation as jw merriott hotel when i go business trip in medan. it is so…

    Jul 10, 2021

See all 181 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Convenient
Quiet
Shopping
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 287 smoke-free guestrooms
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available

For families

  • Free cribs/infant beds
  • Children's pool
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Separate bathtub and shower
  • Separate bedroom

What’s around

  • In Kesawan
  • Medan Mall - 19 min walk
  • Sun Plaza - 24 min walk
  • Tjong A Fie's Mansion - 16 min walk
  • University of North Sumatera - 3.6 mi / 5.7 km
  • Marian Shrine of Annai Velangkanni - 7.7 mi / 12.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Executive Room, 1 King Bed, Non Smoking (Executive Deluxe)
  • Executive Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Panoramic Room, 1 King Bed, Non Smoking, View
  • Executive Room, 1 Double Bed, Non Smoking
  • Deluxe Room, 2 Twin Beds, Non Smoking
  • Panoramic Room, 2 Twin Beds, Non Smoking, View

Location

Jalan Putri Hijau No. 10, Medan, 20111, North Sumatra, Indonesia
  • In Kesawan
  • Medan Mall - 19 min walk
  • Sun Plaza - 24 min walk

What’s around

Landmarks

  • In Kesawan
  • Medan Mall - 19 min walk
  • Sun Plaza - 24 min walk
  • Tjong A Fie's Mansion - 16 min walk
  • University of North Sumatera - 3.6 mi / 5.7 km
  • Marian Shrine of Annai Velangkanni - 7.7 mi / 12.4 km

Getting around

  • Medan (KNO-Kuala Namu Intl.) - 44 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 287 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (10-device limit)

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Onsite valet parking (IDR 100000 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa tub
  • Sauna

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Closed captioned TV
  • Portable bathtub seat
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Bathroom emergency pull cord
  • Visual fire alarm
  • Lever door handles

Languages Spoken

  • Chinese
  • Dutch
  • English
  • Indonesian
  • Malay

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Premium bedding

Things to enjoy

  • Separate sitting area

Freshen up

  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • 55-inch LED TV
  • Pay movies
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa by JW Marriott Medan. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a steam room.

The spa is open daily.

Dining

Marriott Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Jade Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Prime Steak House - This steakhouse specializes in American cuisine and serves dinner only.

Marriott Gourmet - This coffee shop serves breakfast, lunch, dinner, and light fare.

Small print

Also known as

  • JW Marriott Hotel Medan
  • JW Marriott Medan
  • JW Medan
  • Marriott Hotel Medan
  • Medan JW Marriott Hotel
  • JW Marriott Hotel Medan Hotel
  • JW Marriott Hotel Medan Medan
  • JW Marriott Hotel Medan Hotel Medan

Optional extras

Valet parking costs IDR 100000 per day

Rollaway beds are available for IDR 484000.0 per night

Buffet breakfast is offered for an extra charge of IDR 208000 for adults and IDR 103999 for children (approximately)

Airport shuttle service is offered for an extra charge of IDR 350000 per vehicle (one-way)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, JW Marriott Hotel Medan does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - midnight. Check-out time is noon.
  • Yes, there are 3 onsite restaurants, featuring international cuisine. Nearby restaurants include Taipan Restaurant (3-min walk), Sari Laut Nelayan Seafood Restaurant (4-min walk), and Dae Bak Korean BBQ (9-min walk).
  • Yes, an airport shuttle is available. The charge is IDR 350000 per vehicle one-way.
  • JW Marriott Hotel Medan has a spa and an outdoor pool, as well as a 24-hour health club.
9.0.Superb.
  • 10.0.Exceptional

    Great

    David W, 2 night business trip, Aug 14, 2018

    Verified Hotels.com guest review

  • 8.0.Very Good

    Untuk Service dan kebersihan sangat baik , terima kasih banyak untuk Cake dan hiasan tempat tidur untuk Complimentary anniversary . Namun untuk qualitas rasa makanan room service sangat tidak sesuai dengan harga yang di bayarkan . Masih ingat pas tahun 2018 saya check in di JW Pesen makanan room service sangat worth it bebeda dengan kulitas makanan saat ini . Mungkin dapat di tingkatkan dan di perbaharui agar customer nyaman memesan makanan di hotel daripada harus membeli di luar saat staycation di hotel . dan untuk kebijakan kolam renang selama pandemi sangat di sayangkan hanya boleh 30 menit per orang rasanya kurang menikmati mungkin kalau 1 jam per orang masih lebih baik. Tapi Overall Staycation kali ini cukup berkesan , sampai jumpa di lain waktu lagi .

    kurnia, 1 night family trip, Jun 25, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Nice to stay

    Danny, 1 night family trip, Jun 5, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good..

    An excellent hotel.. Breakfast is good but when there are many guests, I will have to every time switch to another table after collected my foods. (The table I was having my breakfast was taken by someone else).

    Edwin, 1 night business trip, Apr 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good job during covid

    Very welcoming and warm greetings from all staffs. Clean place (30 minutes clean up used disinfectant) and all (guests and staffs) use physical distance.

    Setiawan, 2 night family trip, Feb 11, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I was in another country planning a return-trip to the USA, but when I saw free-cancellation added to this hotel, I decided to go Medan & it turned out to be a good idea. I tried various hotels in Medan, but this one is the best, safe hotel, with good TV channels & very nice staff.

    Al, 1 night trip, Mar 16, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    This was my 3rd time staying at JW Marriot Medan. It was a very pleasant stay, room is big, very comfortable and clean. The breakfast was quite normal compared to the rest of 3.5 stars and above hotels.

    Edwin, 2 night business trip, Mar 3, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    The Marriott Name deserves more

    Was ok

    1 night family trip, Feb 21, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good location, excellent service and good breakfast spread

    4 night family trip, Feb 17, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Best hotel in the city, next to the Mall, Train and Medan Merdeka

    1 night trip, Feb 10, 2020

    Verified Expedia guest review

See all 181 reviews