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Extended Stay America Suites Dallas Frankford Road

2.0 star property
Suburban Dallas hotel with outdoor pool

Choose dates to view prices

Experience the convenience of Extended Stay America Suites Dallas Frankford Road, where you can stay active at the gym or take a refreshing dip in the outdoor pool. With laundry facilities, luggage storage, and free self parking on site, this hotel near Galleria Dallas offers comfort and practicality that guests love.

Reviews

6.0 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free parking
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Main amenities (10)

  • Housekeeping (on request)
  • Outdoor pool
  • Fitness centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe
  • Vending machine
  • Self-serve laundry
  • Conference space
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Kitchen
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
  • Coffee/tea maker

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About the area

Map
18470 Dallas Pkwy, Dallas, TX, 75287

What's nearby

  • NorthBark Dog Park - 18 min walk - 1.6 km
  • Galleria Dallas - 6 min drive - 11.5 km
  • University of Texas at Dallas - 7 min drive - 10.4 km
  • Gaylord Texan Convention Center - 18 min drive - 33.1 km
  • American Airlines Center - 18 min drive - 31.4 km

Getting around

  • Love Field Airport (DAL) - 27 min drive
  • Dallas-Fort Worth International Airport (DFW) - 29 min drive
  • Dallas Medical-Market Center Station - 18 min drive
  • Dallas Union Station - 19 min drive
  • West Irving Station - 25 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪Pappadeaux Seafood Kitchen - ‬9 min walk
  • ‪Whataburger - ‬7 min walk
  • ‪Taco Bell - ‬8 min walk
  • ‪Laney's Lounge - ‬17 min walk

About this property

Extended Stay America Suites Dallas Frankford Road

  • Extended Stay America Suites Dallas Frankford Road puts you within a 10-minute drive of Galleria Dallas and Legacy West. You can get a workout in at the fitness centre, or take a dip in the outdoor pool. Also, The Shops at Legacy and University of Texas at Dallas are within a short drive.

At a glance

DONE

Hotel size

    • 118 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Up to 4 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area

Travelling with children

  • Children stay for free (see details)

What to do

  • Hiking/biking trails nearby

Working away

  • Conference space

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • Built in 2002
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Handrails in stairwells
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Full-sized fridge/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes and utensils
  • Dishwasher

More

  • Housekeeping on request (surcharge)

Fees & policies

Optional extras

  • Housekeeping is offered for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Extended Stay America Dallas Frankford Road Hotel

Extended Stay America Frankford Road Hotel

Extended Stay America Dallas Frankford Road

Extended Stay America Frankford Road

Homestead Studio Suites Dallas - Plano Hotel Dallas

Dallas Homestead Suites

Extended Stay America Dallas Frankford Road

Extended Stay America Suites Dallas Frankford Road Hotel

Extended Stay America Suites Dallas Frankford Road Dallas

Extended Stay America Suites Dallas Frankford Road Hotel Dallas

Frequently asked questions

Is there a pool at Extended Stay America Suites Dallas Frankford Road?

Yes, there's an outdoor pool.

Are pets allowed at Extended Stay America Suites Dallas Frankford Road?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 25.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Extended Stay America Suites Dallas Frankford Road?

Yes, there's free self parking.

What are the check-in and check-out times at Extended Stay America Suites Dallas Frankford Road?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM.

What is there to do at Extended Stay America Suites Dallas Frankford Road and nearby?

Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre.

Does Extended Stay America Suites Dallas Frankford Road have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, cookware and a fridge.

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Reviews

Extended Stay America Suites Dallas Frankford Road Reviews

6.0

Good

6.2

Cleanliness

7.8

Location

6.6

Staff & service

6.0

Property conditions & facilities

Popular mentions

Room
Breakfast
Service staff
Elevator
Toilet
Coffee
Bed
Desk
Amenities
Location

Reviews

Verified

8/10 Very good

Two night stay: Spacious room, operational kitchenette and close to services. Easy checkin/out.
farron, 2-night trip
Verified

10/10 Exceptional

Very quiet. Staff is nice.
Phyllissa, 1-night trip
Verified

6/10 Good

Friendly service, nice rooms, no elevators

Front desk lady was very nice, no working elevators, a lot of weird smells, no breakfast as advertised. Rooms were clean and as the picture stated.
Sara, 1-night trip
Verified

10/10 Exceptional

Everything is good but has some bad smell outside the room which is in the walk path and their is no breakfast which is not good
Dileep, 2-night trip
Verified

6/10 Good

Service and cleanliness’s

We arrived at 10:00 pm and checking in time closes at 11:00pm. However after driving for 6 hours, we stood at the reception for 45 minutes. We called the reception number and the number listed there but had no luck. After almost an hour we hard some movement inside the housing keeping room. I walked in there and met a lady doing laundry. I asked her who’s at the reception. She said it was her and she’d be down to check is in in a few minutes. The lady came to help us and apologised for the long wait. she looked very tired being the house keeper and the receptionist. The lady/staff was very very very nice that we calmed down ( she still served us with a big smile on her face and carried a friendly conversation with us). The room was spacious, and organized BUT’ it was very very very dusty. The dresser drawers, the bathroom seat, and the tv which did not even work were all dusty. There were no hangers to hang ou clothes neither. The rooms has no phone to call the reception and given that we were on the third floor and tired we decided not to go downstairs to ask for anything. I took one of the bathroom wash clothes and wiped down the dining table and the bathroom counters. The website indicated the checkout is 11:30. So the following morning we checked out at 11:30 am but we were charged $40 for that we were 30 mins late to check out. Overall the location is perfect and the rooms are spacious so I give them a 3 star.
Jesse, 2-night trip
Verified

8/10 Very good

it was the best price and value in the area
Clarence D Spradley, 1-night trip
Verified

2/10 Poor

its was a lot of ppl living there as there home
Lacorah, 2-night trip
Verified

10/10 Exceptional

Good 👍
Zia, 1-night trip
Verified

10/10 Exceptional

Needs to have working elevator
Stephanie, 1-night trip
Verified

4/10 Fair

Refuge camp

Bathroom sink drain backed up, trash in room when we got there, door deadbolt didn't line up to door frame to be able to be locked.
James, 2-night trip
Verified

6/10 Good

The TV reception was horrible.... No breakfast, and the pool was closed...
T, 2-night trip
Verified

2/10 Poor

The rooms were not clean. The elevator and hallways smelled like urine. Trash all around the building.
Kayla, 1-night trip
Verified

2/10 Poor

I need my return deposit, it is an abuse that my deposit has not been returned to me. I need it
Verified

6/10 Good

Hallway floors where uneven and the floor in kitchenette where sticky to walk on.
Marcus, 1-night trip
Verified

2/10 Poor

I went to check in at 10pm and was told that reception was closed and there were no rooms available so I had to find another hotel to stay at. I would like my money back please
Carolina, 1-night trip
Verified

4/10 Fair

It’s wasn’t clean. Room had stains everywhere. The tab was horrible. Definitely not worth the price.
Joyce, 1-night trip
Verified

2/10 Poor

Absolutely worst hotel

Lobby filthy. Receptionists was rude, uninformed, and either on meds or alcohol. No manager on site only a phone that was never answered. The absolute worst hotel I have ever experienced. I travel and spend over 150 nights a year in hotels
Tarik, 1-night trip
Verified

2/10 Poor

There was no warning for this!

A $100 deposit was required up front. There was no hot water, heat, or AC "due to repairs." The desk clerks were decent but I could tell they'd about had it. The site said "free breakfast" but there was none. We only stayed one night. The property is old and battle-scarred it seemed.
Dana, 1-night trip
Verified

6/10 Good

There was no grab & go breakfast as was mentioned on the booking site. Staircases smelled like urine. Hallways smelled like weed. Toilet was dirty and also had hair on toilet seat when I checked in and the the thermostat was difficult to work in order to get the right temperature and therefore it was blowing out cold air instead of hot for heat.
Taja, 3-night trip
Verified

4/10 Fair

Elevators dirty bathroom dirty room smelled like paint. Our window would'nt lock. No breakfast or a a grab and go bag. One site said free breakfast other site said grab and go. Night receptionist very nice daytime person was annoyed caused we asked for coffee cups. Not a good morning or can i help you we had to stand at the desk for about 15 minutes to check out.
Domingo, 1-night trip
Verified

4/10 Fair

No one at the front desk My toilet was stopped the first day and I was given a plugger that didn’t work then I was given another one I couldn’t get it unstuck The night manager came and got it working it was over flowing. I it worked for one day than back doing the same thing when I left no one at the front desk I called the manager said leave the keys on the counter that he would check me out no customer service
Yvonne, 6-night trip
Verified

2/10 Poor

Very disappointed with this property. Place is not well kept, rooms and hall way smell like urine. I asked for manager and nobody ever followed up after voicing issue. Coffee was cold, the was no creamer and what they call breakfast included was a muffin / breakfast bar. Do not recommend!!
Janie, 1-night trip
Verified

2/10 Poor

I booked here because I was traveling from out of state for several days and desired a location with a hot breakfast daily. Despite advertising, this location DID NOT have ANY breakfast options. The air conditioning unit did not work properly unless the windows were open. The property is unclean. No one is at the front desk overnight and there is no security day or night; the property goes on "lockdown" from 6 pm to 6 am. The manager is limited on customer service training and simply takes payments, hands out keys, and makes excuses- in that order.
Ta Tanesha, 4-night trip
Verified

2/10 Poor

The female staff were great. The men...when you could find them (because they were never at the front desk) were abrupt and rude. There was a pile (literally 6-8 black plastic bags) of trqsh on the hall near our door. The next morning about 11am, i asked the oler man when the trash would be removed because it smells bad. He yold me it was rude of me to see something wrong with the hotel and expect them to remedy it quickly. I knew from there that the rest of our 3 day stay was going to be hell.
Dale, 3-night trip
Verified

2/10 Poor

Prior to check in I r placed three calls to confirm the reservation never could reach desk person call the hotels.com spoke with three different people stating that I could not reach anyone at the front desk to confirm check in they prompted me to call back later saying that the attendant was doing a security walk through after arriving at hotel found out that the hotels is being renovated this is 12:30 in the morning an inconvenience nightmare...... caledl this morning everyone is passing the blame!!!!!!
Jonathan, 1-night trip