Camino Real Polanco Mexico

Choose dates to view prices

Camino Real Polanco Mexico puts you in a great location, within a short 10-minute walk of Museo de Arte Moderno and Tamayo Museum of Contemporary Art. You can indulge in massages, facials or manicures and pedicures, and La Huerta, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. An outdoor pool, a bar/lounge and a health club are other highlights at this luxurious hotel. The helpful staff and location get great marks from fellow travellers. The property is only a short walk to public transportation: Chapultepec Station is 13 minutes away.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • 5 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Health club
  • 24-hour room service
  • 2 coffee shops/cafes
  • Spa services
  • In-room childcare
  • Conference centre
  • Business centre
  • 22 meeting rooms

For families (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
The current price is €161
includes taxes & fees
4 Oct - 5 Oct

Why we love this property

Work meets play
Located in the business district and city centre, this hotel boasts 22 meeting rooms and a conference centre. Spa services and a health club await after work.
Foodie paradise
Culinary adventures await at 5 restaurants and 2 cafes. International cuisine, organic fare, and local food combine with vegan options.
Spa retreat
Rejuvenating spa services include facials, manicures, and massage treatments. A health club, fitness room, and garden offer serene spaces for wellness.

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Deluxe Superior Two Beds

A hotel room with two beds, a desk, and a chair.

Deluxe Superior Two Beds

9.0 out of 10
Wonderful
(24 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

A hotel room with a bed, a television mounted on the wall, a fireplace, and a seating area with chairs.

Junior Suite

8.4 out of 10
Very good
(5 reviews)
  • 110 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Fiesta

A hotel room with a sofa, a bed, a desk, and a chair.

Suite Fiesta

10.0 out of 10
Exceptional
(3 reviews)
  • 110 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

A hotel room with a large bed, a wooden dresser, a desk, and a television.

Deluxe King

9.0 out of 10
Wonderful
(117 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Superior King

A hotel room with a large bed, a bedside table with a lamp, a phone, and a headboard.

Deluxe Superior King

9.4 out of 10
Exceptional
(23 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite

A hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Master Suite

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 112 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Chapultepec

A hotel room with a bed, two armchairs, a desk with a computer, a TV mounted on the wall, and a large window with curtains.

Suite Chapultepec

9.0 out of 10
Wonderful
(2 reviews)
  • 117 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Camino Real Club King

A hotel room with a large bed, a desk, a chair, and a view of buildings through the window.

Camino Real Club King

8.8 out of 10
Excellent
(26 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior Garden View King

A hotel room with a bed, a desk, a chair, and a view of a garden through a glass door.

Deluxe Superior Garden View King

8.4 out of 10
Very good
(5 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Superior Garden View Two Beds

A hotel room with two beds, a window with curtains, a nightstand, and a lamp.

Deluxe Superior Garden View Two Beds

9.6 out of 10
Exceptional
(7 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Virreyes Superior

A hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Suite Virreyes Superior

  • 235 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Virreyes

A hotel room with a large bed, a nightstand, a desk with a lamp, a chair, and a window with blinds.

Suite Virreyes

10.0 out of 10
Exceptional
(1 review)
  • 235 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Camino Real Club Superior Double

A hotel room with two beds, a wooden headboard, a bedside table, a chair, and a large window with curtains.

Camino Real Club Superior Double

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Camino Real Club Superior King

A modern hotel room with a large bed, a bedside table with a lamp, and a wooden floor.

Camino Real Club Superior King

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Superior

A hotel room with a large bed, a bench, a nightstand, and a chair.

Junior Suite Superior

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Camino Real Club Superior Double Garden View

A hotel room with two beds, a TV, a small table, and a built-in mini-fridge.

Camino Real Club Superior Double Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Camino Real Club Superior King Garden View

A modern hotel room with a large bed, a bedside table with a lamp, and a wooden floor.

Camino Real Club Superior King Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room

A modern hotel room with a large bed, a nightstand with a lamp, a wooden floor, and a red accent wall.

Room

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

A hotel room with two beds, a nightstand, a desk, and a wooden wall panel.

Deluxe Room

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Dos Camas

A hotel room with two beds, a desk, and a chair.

Deluxe Dos Camas

9.0 out of 10
Wonderful
(100 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Camino Real Club Dos Camas

A hotel room with two beds, a desk, and a chair.

Camino Real Club Dos Camas

9.6 out of 10
Exceptional
(15 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby
Hyatt Regency Mexico City
Polanco
  • Pool
  • Spa
  • Pet-friendly
  • Free parking
9.4 out of 10, Exceptional, 1,497 reviews
The price is €278
includes taxes & fees
10 Oct - 11 Oct
Hyatt Regency Mexico City
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Mariano Escobedo 700, Col Anzures, Mexico City, CDMX, 11590

What's nearby

  • Chapultepec Park - 3 min walk - 0.3 km
  • Paseo de la Reforma - 5 min walk - 0.5 km
  • Avenida Presidente Masaryk - 5 min walk - 0.5 km
  • Parque Zoologico de Chapultepec - 17 min walk - 1.5 km
  • Angel of Independence Monument - 19 min walk - 1.6 km

Getting around

  • Benito Juarez International Airport (MEX) - 24 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 55 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 63 min drive
  • Mexico City Fortuna Station - 7 min drive
  • Mexico City Buenavista Station - 15 min drive
  • Tlalnepantla de Baz Station - 16 min drive
  • Chapultepec Station - 13 min walk
  • Sevilla Station - 17 min walk
  • Polanco Station - 20 min walk

Restaurants

  • ‪El Fogoncito - ‬4 min walk
  • ‪Cafe Tamayo - ‬1 min walk
  • ‪Sodome - ‬2 min walk
  • ‪LA NUEVA DECIMA CANTINA - ‬1 min walk
  • ‪La Huerta - ‬5 min walk

About this property

Camino Real Polanco Mexico

  • Camino Real Polanco Mexico puts you in a great location, within a short 10-minute walk of Museo de Arte Moderno and Tamayo Museum of Contemporary Art. You can indulge in massages, facials or manicures and pedicures, and La Huerta, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. An outdoor pool, a bar/lounge and a health club are other highlights at this luxurious hotel. The helpful staff and location get great marks from fellow travellers. The property is only a short walk to public transportation: Chapultepec Station is 13 minutes away.

At a glance

Hotel size

    • 712 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Babysitting*

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas (3-device limit)
    • Free WiFi in rooms (speed: 25+ Mbps; 3-device limit)

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Height restrictions apply for on-site parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–11:30 AM
  • 5 restaurants
  • 2 coffee shops
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Childcare in room (surcharge)

What to do

  • Shopping

Working away

  • Business centre
  • 22 meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1968
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Communal living room
  • Health club
  • An outdoor pool
  • Art gallery on-site
  • Spa services
  • Locally sourced food is prioritised
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Some profits reinvested in community and sustainability
  • Renewable energy used
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Reception hall
  • Traditional architecture

Accessibility

  • Area rugs in public areas
  • Tile flooring in public areas

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps and 3-device limit)
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and manicures and pedicures.

Dining

La Huerta – This family restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Open daily.
Bistro – This restaurant specialises in international cuisine. Open daily.
Morimoto – This restaurant specialises in Japanese cuisine. Open daily.
Café Tamayo – On-site coffee shop. Open daily.
Bar Blue Lounge – On-site bar. Open daily.

Awards and affiliations

Eco-certified property
This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 490 for adults and MXN 267 for children

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Children under 11 years old are not allowed in the swimming pool without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Some water is reused through a grey water recycling system.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Camino Real Polanco Mexico Hotel

Camino Real Polanco Mexico

Camino Real Polanco Mexico Hotel

Camino Real Polanco Mexico Mexico City

Camino Real Polanco Mexico Hotel Mexico City

Frequently asked questions

Does Camino Real Polanco Mexico offer free cancellation for a full refund?

Yes, Camino Real Polanco Mexico does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Camino Real Polanco Mexico?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 7:00 PM.

Are pets allowed at Camino Real Polanco Mexico?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Camino Real Polanco Mexico?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Camino Real Polanco Mexico?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Express check-out is available.

What is there to do at Camino Real Polanco Mexico and nearby?

Camino Real Polanco Mexico has an outdoor pool and a health club, as well as spa services and a garden.

Are there restaurants at or near Camino Real Polanco Mexico?

Yes, there are 5 on-site restaurants, featuring international cuisine.

What's the area around Camino Real Polanco Mexico like?

Camino Real Polanco Mexico is in Reforma, a short 7-minute walk from Paseo de la Reforma and 5 minutes' walk from Avenida Presidente Masaryk. Travellers say that the area is walkable and good for families.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Camino Real Polanco Mexico Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The pool is a standout feature, being heated, spacious, and a great oasis in a busy city. (57 reviews)
  • The breakfast buffet was varied, of excellent quality, and one of the best aspects of the hotel. (53 reviews)
  • The gym was very nice and well-equipped, with some reviewers describing it as excellent and fully equipped. (10 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.
Report

Popular mentions

Service staff
Room
Location
Restaurant
Food
Gardens
Architecture
Gyms (public)
Breakfast
Bathroom

Reviews

Verified review

10/10 Exceptional

The hotel is an architectural masterpiece and it is well maintained and friendly service
Verified review

10/10 Exceptional

Conveniently located, at a walking distance from the best shops and restaurants, staff was extremely helpful and friendly.
Verified review

8/10 Very good

Great location, beautiful architecture!
Verified review

10/10 Exceptional

Great hotel, great location
Verified review

8/10 Very good

Good location, but a little run down. Staff is friendly. Good breakfast buffet.
Verified review

10/10 Exceptional

Spacious Room upgrade, kind staff, excellent atmosphere, highly recommend
Verified review

10/10 Exceptional

Value for money vs other hotels on Polanco Famous architecture building with excellent facilities and friendly staff all over the hotel.
Verified review

10/10 Exceptional

The staff is amazing. The architecture is solid and beautiful. The pool and garden are glorious. I recommend staying at the Club level, totally worth it.
Verified review

6/10 Good

Everything was good. Nice and quiet, many food options. I felt safe walking around the area during the day and early evening.
Verified review

10/10 Exceptional

Beautiful hotel in a great location. Traveled with small children and the children loved every minute of our stay, especially the pool. The rooms spacious and very clean. I plan to stay here again during my next visit to Mexico City. Highly recommend for families!
Verified review

10/10 Exceptional

The staff is the nicest most cordial people
Verified review

10/10 Exceptional

Everything is absolutely amazing !!! The staff, the food and they have the most perfect pool !! It feels you are out of the city.
Verified review

10/10 Exceptional

The staff were wonderful. Highly recommend going with the club option.
Verified review

10/10 Exceptional

As usual a wonderful experience. Very vast spaces. No fee parking in a nice safe area.
Verified review

10/10 Exceptional

This place saved me after having spent three nights in an awful accomodation. Checking in was a bit complicated thanks to Expedia, but the hotel were so kind they saw how stressful it was an upgraded my room on the second day.
Verified review

10/10 Exceptional

We loved the location and the food in the buffet the people were very nice and way to get a taxi … we walk around. My only concern was the sheets were very stiff and I couldn’t sleep the first night , so I ask the lady to change my sheets and give me a soft sheets and it was perfect thank you we had a wonderful time
Verified review

10/10 Exceptional

This was our second time staying here. We absolutely love the hotel, the staff, and the location. I will say there was one incident with a staff person, but I won’t even go into the details here because everyone else made up for it. It’s fine. Maybe she was just having a bad day, but that is why I’m giving four instead of five stars. Great hotel, highly recommend and we will certainly be back.
Verified review

8/10 Very good

It' a good option in Mexico city, traditional and cultural environment. Rooms need to be renovated, specially the large ones. Food is great in all the restaurants in the hotel except in the Vip lounge of the 5th floor. How come the coffee is so bad and breakfast is limited for the more expensive rooms. It's more practical and obvious to have breakfast in La Huerta instead of having to cross all the hotel just to have such a poor experience. We ended up paying a good breakfast downstairs in la Hueta where there's a total different experience. As for the staff they are very friendly. I'll come back but will choose the room with no breakfast included to avoid the frustration of the Vip lounge.
Verified review

10/10 Exceptional

Great swimming pool,but no spa....
Verified review

6/10 Good

Location is hard to beat. Gym is way too small - needs to be at least 3x larger. Bistro was bad food, poor service and expensive. Breakfast was excellent and exec suite meeting room well attended. Garden and main pool make this a standout property. New rooms don’t have plug-ins on both sides of bed - do okay if you are alone, not so good if you are two.
Verified review

6/10 Good

Nice hotel, centrally located in polanco close to restaurants and stores. I give the hotel 3 stars because the water in the shower took 15 minutes to heat up before a shower. The AC was extremely loud which didn’t make for a very relaxing sleep. Also, by day 4 before our check in, the bathroom had started smelling a little funky (urine smell). Thank goodness it was time to check out. Final morning at breakfast was also unnecessarily unpleasant. Staff ignored our call to pay and later came harassing us about not paying for breakfast. Overall a nice place to stay but could definitely use some improvement.
Verified review

10/10 Exceptional

The wait staff, in particular, could not have been kinder.
Verified review

10/10 Exceptional

I went in a business trip. Great location. Clean and very nice hotel
Verified review

10/10 Exceptional

Great location, excellent hotel
Verified review

10/10 Exceptional

Great staff, perfect location