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Holiday Inn Hotel & Suites Charleston West by IHG

3.5 star property
Suburban hotel in South Charleston with indoor pool and restaurant

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Photo gallery for Holiday Inn Hotel & Suites Charleston West by IHG

Indoor pool, open 6:00 AM to 11:00 PM, pool loungers
Exterior
Standard Room, 1 Queen Bed
Property amenity
Reception
Close to Charleston Town Center, Holiday Inn Hotel & Suites Charleston West offers an engaging blend of comfort and entertainment. Savor American cuisine at Mosa's Bar and Grille, unwind by the indoor pool with sun loungers or explore the arcade/game room. With a free roundtrip airport shuttle, dry cleaning/laundry services, outdoor furniture and helpful staff leave a lasting impression on previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Airport transfer
  • Connecting rooms available
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free airport shuttle
  • Free area shuttle
  • Fitness centre
  • Room service
  • Business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
The current price is €113
includes taxes & fees
12 May - 13 May

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Communications)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Accessible (Communications)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 6
  • 1 Double Sofa Bed

View all photos for Standard Room

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 36 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Accessible (Communications)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed - double
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Communications)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Accessible (Communications)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Mobility Accessible (Communications)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible (Communications)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Mobility Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Mobility Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Fairfield Inn & Suites by Marriott Charleston

  • Free breakfast
  • Airport transfer
  • Pet-friendly
  • Free parking
9.2 out of 10, Wonderful, 538 reviews
The price is €138
includes taxes & fees
4 May - 5 May
Fairfield Inn & Suites by Marriott Charleston
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About the area

Map
400 Second Ave, South Charleston, WV, 25303

What's nearby

  • Charleston Coliseum & Convention Center - 5 min drive - 5.5 km
  • North Charleston Recreation Center - 5 min drive - 4.3 km
  • Charleston Town Center - 5 min drive - 6.2 km
  • Shawnee Sports Complex - 7 min drive - 8.6 km
  • University of Charleston - 8 min drive - 8.2 km

Getting around

  • Charleston, WV (CRW-Yeager) - 14 min drive
  • Charleston Station - 7 min drive
  • Free airport shuttle
  • Free local area shuttle

Restaurants

  • ‪Taco Bell - ‬3 min drive
  • ‪Tippie's Tavern - ‬11 min walk
  • ‪Hardee's - ‬8 min walk
  • ‪Casa Garcia Mexican Restaurant - ‬3 min drive
  • ‪Rally's - ‬3 min drive

About this property

Holiday Inn Hotel & Suites Charleston West by IHG

Holiday Inn Hotel & Suites Charleston West by IHG puts you a short five-minute drive from Charleston Coliseum & Convention Center. After splashing around at the indoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A free airport shuttle and a fitness centre are offered, and in-room conveniences include fridges and microwaves. Fellow travellers love the helpful staff.

Languages

English, Japanese

At a glance

DONE

Hotel size

    • 150 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 21
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive smart lock details
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site motorhome/coach/lorry parking
    • Wheelchair-accessible parking and van parking on site
DONE

Transfers

    • Free airport shuttle on request (available 24 hours a day)
DONE

Off-site

    • Free area shuttle

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Gas grills
  • Room service (limited hours)

Travelling with children

  • Free local shuttle

What to do

  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (10000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Arcade/games room
  • Banquet hall
  • Reception hall
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Sign language-capable staff
  • Handrails in stairwells
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Mosa's Bar and Grille – This bar specialises in American cuisine and only serves breakfast. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 13.99 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 30 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Hotel Charleston West
Holiday Inn Charleston West
Holiday Inn Hotel Suites Charleston West
Holiday Inn Hotel Suites Charleston West an IHG Hotel
Holiday Inn Hotel & Suites Charleston West by IHG Hotel
"Holiday Inn Hotel Suites Charleston West an IHG Hotel"

Frequently asked questions

Does Holiday Inn Hotel & Suites Charleston West by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Hotel & Suites Charleston West by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Hotel & Suites Charleston West by IHG?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.

Are pets allowed at Holiday Inn Hotel & Suites Charleston West by IHG?

Yes, pets are welcome. There's a charge of USD 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Holiday Inn Hotel & Suites Charleston West by IHG?

Yes, there's free self parking. Free motorhome/bus/lorry parking is available.

Is an airport shuttle service offered by Holiday Inn Hotel & Suites Charleston West by IHG?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Holiday Inn Hotel & Suites Charleston West by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Holiday Inn Hotel & Suites Charleston West by IHG?

No, this hotel doesn't have a casino, but Mardi Gras Casino (12-min drive) is nearby.

What is there to do at Holiday Inn Hotel & Suites Charleston West by IHG and nearby?

Holiday Inn Hotel & Suites Charleston West by IHG has an indoor pool and a fitness centre, as well as an arcade and a picnic area.

Are there restaurants at or near Holiday Inn Hotel & Suites Charleston West by IHG?

Yes, Mosa's Bar and Grille offers American cuisine.

What's the area around Holiday Inn Hotel & Suites Charleston West by IHG like?

Holiday Inn Hotel & Suites Charleston West by IHG is located a short 5-minute walk from Gateways Shopping Center.

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Holiday Inn Hotel & Suites Charleston West by IHG Reviews

Reviews

8.6

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Bed
Restaurant
Family friendly
Children
Bar
Hot Tub
Breakfast
Indoor pools

What guests liked

  • The indoor pool was a highlight, with many reviewers praising its quality, cleanliness, and suitability for families. (19 reviews)
  • The pool and hot tub were relaxing and a great place to unwind. (3 reviews)
  • The hot tub was relaxing and kept very clean. (5 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Enjoyed my stay

It was awesome… enjoyed and the pool and jacuzzi was so relaxing. Rooms was nice and roomy, nice size bathroom and kitchen.. enjoyed my stay
4-night trip

10/10 Exceptional

Grateful Guest

The staff were so kind and friendly! They were helpful and made sure I had everything I needed for a wonderful stay.
Janelle, 1-night trip

10/10 Exceptional

Great staff. Good location. Food was good. Pool and hot tub was relaxing!
Wendy, 1-night trip

10/10 Exceptional

Stay

We had a nice time . Staff could have been better
Pamela, 1-night trip

6/10 Good

Shocking surprise

Overall a nice hotel and decent stay. Its just surprising that with the price of the stay, breakfast is not included in the price. I have stayed a cheaper places and good quality breakfast that was included with the cost of the stay.
Shanendoah, 1-night trip

10/10 Exceptional

A very friendly motel

Our stay was more than great. We are not from this area and it is a very congested area but we had no worries because this hotel had a shuttle for us to and from the Colosseum and the driver was very friendly and very familiar with the area. We didn't have to leave our motel to eat we ate right at our motel another win win and has great food.
HOPE, 1-night trip

6/10 Good

Not the best locale

Location is a twisted route off the freeway in an industrialized location with train noise you can hear in the room. Restaurant was almost out of selections on Sunday evening with most local establishments closed.
James, 1-night trip

10/10 Exceptional

Friendly staff!
Katelyn, 1-night trip

10/10 Exceptional

My family enjoyed our stay! The rooms and common areas were clean, and the front desk had excellent customer service. I would definitely stay again!
La'Sherree, 2-night trip

10/10 Exceptional

Great place

The hotel is in a convenient location, has a restaurant, is within walking distance to a couple of other restaurants, including a great Mexican place. The room was clean, the bed comfortable, the bathroom in good shape. It was quiet, even with the train tracks and freeway nearby. I am staying again on my return trip.
Christine, 1-night trip

10/10 Exceptional

Football Championship Stay

Very nice lobby and pool area, plenty of parking, room is a little outdated but clean and beds were comfortable. They provide shampoo, conditioner and body wash in showers (Dove brand) Breakfast is an additional cost- they have a restaurant and bar.
heather, 2-night trip

8/10 Very good

Property is well cared for.
Robert, 1-night trip

6/10 Good

enjoyed having the bar and restaurant there. we got a room next to the elevator shaft and the noise kept us awake most of the night.
Gary L, 1-night trip

10/10 Exceptional

Excellent service and location
Dja, 1-night trip

10/10 Exceptional

Staff was all extremely friendly!
Michelle, 1-night trip

10/10 Exceptional

My over all was nice. The food from the restaurant was not so good. But I would stay again
sharlice, 2-night trip

10/10 Exceptional

Very pet friendly, and very friendly staff!!
Brenda, 1-night trip

10/10 Exceptional

I love the room, was clean an nice. Only issue I had was guests next door to us was very loud at 1 am, a people in people was being a like nasty a vulgar in front of the children. Breakfast was fabulous, staff was warm an welcome very helpful. I would definitely recommend this place!
Kayla, 2-night trip

8/10 Very good

Front desk people were great and very helpful. The pool area was great and had many convenient options
Travis, 1-night trip

2/10 Poor

Birds in the lobby lots of allergens

When I went into the hotel they had birds there and after we checked in I had to turn in this asthma attack and I checked out with him like 20 minutes of checking in and they wouldn't give me a refund.
Elizabeth, 1-night trip

10/10 Exceptional

Easy check in, clean room and comfortable bed.
edward, 1-night trip

10/10 Exceptional

Staff was super kind and the kids loved the pool and the bird in the entry!
Julie, 1-night trip

10/10 Exceptional

Great stay!

Good stay. The kids liked the pool. We dont stay at holiday inns often, but we have not complaints
Miles T, 1-night trip

10/10 Exceptional

everyone at hotel staffs very nice and kind try to help every ways!!! wonderful swimming pool.
JIHEE, 4-night trip

10/10 Exceptional

Stay was great!
Courtney, 1-night trip