Rosemary and staff were professional, friendly, courteous and very welcoming. The property is a bit on the older side which, personally, appealed to my decision to book it. The mattress in the room I stayed (#24) definitely needs to be replaced. For the nightly rate charged, I'd suggest buying a couple mugs and sets of cutlery at a thrift store to have available in the room, as well as bathroom basics (shampoo, conditioner and body wash, hair dryer). I think these are lot budget items that would certainly enhance guests' experience. The room has a small fridge and microwave. I am grateful for my stay and experience.