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Riad Heklek

3.5 star property
Hotel with restaurant, near Jemaa el-Fnaa

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Riad Heklek

Interior
Hiking
Premium bedding, pillow-top beds, in-room safe, individually decorated
Hiking
Interior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Airport transfer
  • Parking available
  • Non-smoking
  • Free breakfast
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Communal living room
  • Front desk safe
  • Laundry service
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Terrace
  • Daily housekeeping
  • Blackout curtains
  • In-room climate control (air conditioning)
  • Premium bedding
  • Dry cleaning/laundry service

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double or Twin Room, Ensuite

Standard Double or Twin Room, Ensuite

Standard Double or Twin Room, Ensuite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Renovated in 2020
Blackout curtains
  • 15 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Renovated in 2020
2 bedrooms
Premium bedding
Blackout curtains
Pillow-top bed
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room, Ensuite

Comfort Double Room, Ensuite

Comfort Double Room, Ensuite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Renovated in 2020
Blackout curtains
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Derb Bzou 41, Medina, Marrakech, 40000

What's nearby

  • El Badi Palace - 11 min walk - 1.0 km
  • Bahia Palace - 15 min walk - 1.3 km
  • Jemaa el-Fnaa - 17 min walk - 1.5 km
  • Avenue Mohamed VI - 3 min drive - 2.4 km
  • Majorelle Garden - 6 min drive - 5.3 km

Getting around

  • Marrakech (RAK-Menara) - 15 min drive
  • Marrakech Central Station - 15 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Mabrouka - ‬14 min walk
  • ‪DarDar - ‬15 min walk
  • ‪Grand Hotel Tazi - ‬12 min walk
  • ‪Fine Mama - ‬13 min walk
  • ‪café almasraf - ‬7 min walk

About this property

Riad Heklek

Located just 3.6 mi (5.8 km) from the airport, Riad Heklek offers a shuttle (available 24 hours). Guests looking for a bite to eat can visit Riad Heklek, which serves Moroccan cuisine and is open for lunch and dinner. Other features include a bar/lounge and a terrace.

Languages

English, French

At a glance

DONE

Hotel size

    • 6 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Local laws may restrict unmarried guests from sharing a room
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free off-site parking within 1312 ft
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property
    • No alcohol served on site

Property amenities

Food and drink

  • Free full breakfast each morning 8:00 AM–10:30 AM
  • Hosted evening meals daily for a surcharge (reservations required)
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Private dining
  • Free daily reception
  • Room service (limited hours)

What to do

  • Hiking/biking trails
  • Horse riding/hire
  • Ecotours nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2017
  • Safe-deposit box at front desk
  • Terrace
  • Communal living room
  • Adjacent to a golf course
  • Art gallery on-site
  • Designer shops on-site
  • Shopping centre on-site
  • Traditional architecture

Room amenities

Home comfort

  • Climate-controlled air conditioning and heating

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations

Special features

Dining

Riad Heklek – This restaurant specialises in Moroccan cuisine and serves lunch and dinner. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.22 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 15 per vehicle (one-way. Maximum occupancy 6)
  • Hosted evening meal costs EUR 20

Renovations and closures

The property is closed: New Year's Eve and New Year's Day.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Riad Heklek Hotel
Riad Heklek Marrakech
Riad Heklek Hotel Marrakech

Frequently asked questions

Does Riad Heklek offer free cancellation for a full refund?
Yes, Riad Heklek does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Riad Heklek?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Riad Heklek?
No, unfortunately, but there's free parking nearby.
Is an airport shuttle service offered by Riad Heklek?
Yes, an airport shuttle is available. The charge is EUR 15 per vehicle one-way.
What are the check-in and check-out times at Riad Heklek?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 10:00 AM.
Is there an on-site casino at Riad Heklek?
No, this hotel doesn't have a casino, but Casino de Marrakech (4-min drive) and Le Grand Casino de la Mamounia (7-min drive) are both nearby.
What is there to do at Riad Heklek and nearby?
Have fun with on-site activities such as horse riding and hiking. Additional recreation nearby includes ecotours.
Are there restaurants at or near Riad Heklek?
Yes, Riad Heklek offers Moroccan cuisine.
What's the area around Riad Heklek like?
Riad Heklek is in Mechouar-Kasbah, a short 17-minute walk from Jemaa el-Fnaa and 9 minutes' walk from Agdal Gardens.

Riad Heklek Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Very good

Great stay at Riad Heklek. The property is beautiful and newly renovated. There is lots of room and comfortable beds. The room has welcome treats and small water bottles. The shower water pressure was very low and not a lot of hot water. They do ask for your room key as you leave the property which was different for us. Breakfast was delicious and fresh in the morning. Muhammed is very friendly and helpful. The location is close to most streets and taxis will find it difficult to pick up and drop you off on narrow streets. Not a big issue unless you have large luggage. Thank you for the great stay and being so welcoming.
Verified Expedia guest review

10/10 Exceptional

Mrs R K, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Lovely Riad, such a cosy little place in the heart of the Medina.. Staff definitely made the holiday, they were all so friendly and welcoming, and made our stay so easy!
10-night trip
Verified Expedia guest review

4/10 Fair

Poor staff, lies, and deceit: Uncomfortable stay
The water pressure at the riad was very poor. The room was humid and very cold during the night. Even an extra blanket couldn't completely keep us warm. The location is good. Close to the medina and other parts of the Old Town. However, I was very disappointed with my stay. When we first checked in, the lady receptionist- the one who speaks English - tried to sell us a lot of excursions. We were interested in going to the outskirt, so we decided to sign up for just one excursion although she tried to corner us to sell more. We were promised that we wouldn't have to pay more than what was promised, but during the trip, we were forced to take a local guide and didn't have any say in the itinerary which incurred extra expenses. The driver was 45 mins late. We had to wait for others and ended up leaving 1hr and 45 mins later than the schedule. The pamphlet had wrong info - the travel time. We were ripped off during lunch, 300 percent markup of what you pay in the city. We also used their laundry service, but my tank top and our fabric bag were gone. Socks were not at all dry when we paid extra to have them dry. The receptionist lady didn't follow up on her promises. Bottom line: If you're willing to deal with a staff who is willing to lie to your face just to make a quick buck which you will find out a day later, go ahead. If not, don't book this place. P.S. When we made a complaint, she suddenly pretended not to understand us and tried to bargain with us.
3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Clean beautiful riad. Very relaxed after busy lively day in medina. Staff are calm, kind, friendly and helpful.
1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Safe and convenient Riad for a great rate
Nadera was a great resource and helped direct us to the local places - including the doctor when needed. Her and her colleague both spoke english well enough to understand and make you feel comfortable. The riad is located within walking distance to everything so it is very convenient. The only drawback is that you dont get a separate key to enter the main gates of the riad, instead, hosts take alternating day night shifts and open the door for you when you buzz in. The breakfast is very simple but decent. The riad itself is nicely decorated and is cozy (not flashy or super stylish as you may expect from the instagram life pictures of other places). Overall it was a comfortable and safe stay - no regrets - p.s. we were visiting from Ottawa, Canada
Saad, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly staff, close to souks comfortable room. Air conditioning
Mark, 3-night trip
Verified Expedia guest review

8/10 Very good

Die Lage ist super, zu Fuß ist die Medina gut erreichbar, man ist praktisch voll im Geschehen, Es war sauber und das Personal sehr freundlich. Die Zimmer sind sehr klein. Und im Frühstücksraum war es sehr kalt, was zu anderer Jahreszeit wahrscheinlich von Vorteil ist.
6-night trip
Verified Expedia guest review

8/10 Very good

Sehr zentral gelegen, man ist mitten im turbulenten Alltagsleben. Der große Platz ist fußläufig in 10 Minuten zu erreichen. Die Zimmer sind ausreichend. Das Frühstück ist gewöhnungsbedürftig, vor allem, wenn man nichts Süßes zum Frühstück mag. Ein Stück Kuchen, ein Crêpe, eine Art Fladenbrot und Butter und Marmelade. Kaffe oder Tee. Der Orangensaft ist frisch gepresst 👍. Schade, dass es keine Dachterrasse gibt. Das Personal ist stets zur Stelle und sehr hilfreich, auch wenn man Ausflugstipps benötigt. Für eine Woche Aufenthalt eine Empfehlung.
6-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Nous avons été en famille et avons apprécié notre sejour au riad heklek. Propre, calme et super choix d'activités à faire. Nous recommendons ce riad!!
Joana, 4-night family trip
Verified Ebookers guest review

10/10 Exceptional

Obwohl mitten in der sehr lebhaften Kashba, sehr ruhig und wie eine kleine Oase der Ruhe. Das Team ist sehr aufmerksam, zuvorkommend und hilfsbereit. Gut organisiert, Transfers und Ausflüge haben top funktioniert.
6-night trip
Verified Expedia guest review

8/10 Very good

4-night trip
Verified Expedia guest review

10/10 Exceptional

El trato personalizado, siempre dispuestos a ayudarte.
4-night romance trip
Verified Expedia guest review

10/10 Exceptional

jean claude, 4-night trip
Verified Hotels.com guest review

4/10 Fair

No recomendable
Desde un principio me ha costado un montón contactar con el riad para pedir el transfer del aeropuerto. Estuve durante casi 1 mes mandando correos y no me contestaban,buscando en todos lados por si el correo estaba mal o lo habían cambiado. Les escribí por Instagram y tampoco contestaban...y ya a falta de una semana de viajar a marrakech les escribí por facebook y ya me contestaron. Me dijeron que el transfer me lo confirmaban y que era GRATIS. Llegamos a marrakech,nos recogieron,todo perfecto. Hasta que llegó el día de irnos. Nos dijeron que teníamos que pagar 220dirham por el transfer,y nos cobraron 50dirham de agua(cuando en la web te pone que es gratuita,como la transfer tambien). Yo enseñando el mensaje que me mandaron diciendo que era gratis,y aun así nada.No nos dejaron irnos hasta que no pagamos todo. Al día anterior pedimos dejar las maletas en la consigna y nos dijeron que si,que no había problema. Pero después de todo el percal de tener que pagar el transfer y todo,y que pusimos pegas a ello, de repente no podíamos dejar las maletas porque al día siguiente el riad iba a estar cerrado...qué casualidad vaya! En fin,que nos fuimos disgustados del Riad,con las maletas a todos lados y pagando de más.
Paloma, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Amine, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

kind and friendly staff, cozy and clean rooms
2-night romance trip
Verified Hotels.com guest review

8/10 Very good

Very good Riad, surroundings are just ok!
The Riad is very good! It's very clean and comfortable, the staff is very polite and accommodating and the prices are within a very reasonable range. The free breakfast included in our reservation was very nice. The only downside is the surroundings. I cannot say that I felt unsafe, but the residents scam you to pay for parking, directions to the hostel, etc... Overall, I recommend staying at this Riad, just watch out for scams nearby, specially if you have a rental car.
Bruno, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

War ganz gut leider etwas laut in der Nacht . Der Ort prima . Das Personal super
4-night trip
Verified Expedia guest review

10/10 Exceptional

7-night trip
Verified Expedia guest review

8/10 Very good

Prima Lage, nette Zimmer, ein Hahn als Wecker :)
Wir haben zweimal innerhalb einer Woche im Heklek übernachtet, in unserer ersten sowie unserer letzten Nacht in Marokko/Marrakesch. Wir waren in unterschiedlichen Zimmern untergebracht und haben uns in beiden sehr wohl gefühlt. Im Zimmer hat uns die Deko bzw. die Zimmerbeleuchtung echt gut gefallen! Die Lage in der Medina ist ideal, man ist direkt mitten im Trubel, in einer engen Nebengasse, also perfekt! Das Personal ist nett, negativ war nur, dass mein 7h Frühstück nicht vorbereitet war, aber okay. Aufgeweckter war da schon der Nachbarshahn, der ab 4 Uhr in regelmäßigen Abständen krähte :)
Andreas, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Good value for money
Lovely staff although they will do their best to sell you one of their pricey day trips which I actually would not call trips as all they include is transport. Hard matteress, rooms are more downgraded than shown on the pics but overall a nice demo riad. Nice breakfast. Fine location, close to El Badi etc, 30 mins walk to other places (Jemaa el Fna).
Monika Nela, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

8/10 Very good

Riad carinissimo, ottima posizione in una zona tranquilla. Colazione buona e personale gentile. Unica cosa:avevano imbiancato da poco e nelle camere c'era odore di vernice. Ad una parte del gruppo hanno proposto di dormire in un altro Riad (stupendo) ma gli altri sono dovuti rimanere lì.
2-night family trip
Verified Hotels.com guest review