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Hakone Airu

4.0 star property
Mountain ryokan with restaurant, near Tenzan Onsen

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Photo gallery for Hakone Airu

Separate bathtub and shower, spring water bathtub, free toiletries
Lobby
Hot springs
Terrace/patio
Interior entrance
Near Hakone Open Air Museum, Hakone Airu offers a serene retreat with an indoor mineral hot spring, designer stores on site and Japanese cuisine at private dining. Stay connected with high-speed WiFi and enjoy the coffee shop or unwind at one of two hot springs. Guests rave about the helpful staff.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Onsen
  • Air conditioning
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Hot springs
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Area shuttle
  • Bus station shuttle
  • Terrace
  • Front desk safe
  • Multilingual staff

Feel at home (6)

  • Fridge
  • Private bathroom
  • Separate bath and shower
  • Television
  • Terrace
  • Daily housekeeping
The current price is €401
includes taxes & fees
8 Mar - 9 Mar

Room options

Available filters for rooms
Showing 30 of 30 rooms

View all photos for Deluxe Room, Non Smoking, Mountain View 4F with open-air bath + Private Room Meal

Separate bathtub and shower, spring water bathtub, free toiletries

Deluxe Room, Non Smoking, Mountain View 4F with open-air bath + Private Room Meal

Highlights

Furnished balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Free extra futon mattress
Hairdryer
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Futons

View all photos for Superior Room, Non Smoking, Mountain View 3F (Sashimi Dinner) with open-air bath + Private Room Meal

Down duvets, minibar, in-room safe, desk

Superior Room, Non Smoking, Mountain View 3F (Sashimi Dinner) with open-air bath + Private Room Meal

Highlights

Furnished balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Free extra futon mattress
Hairdryer
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Futons

View all photos for Deluxe Room, Non Smoking, Mountain View 4F with open-air bath, Room Only, Check Out 11am

Down duvets, minibar, in-room safe, desk

Deluxe Room, Non Smoking, Mountain View 4F with open-air bath, Room Only, Check Out 11am

Highlights

Furnished balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Free extra futon mattress
Hairdryer
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Futons

View all photos for Standard Room, Non Smoking, Mountain View 2F (Red king crab Dinner) with open-air bath +Private Meal

Down duvets, minibar, in-room safe, desk

Standard Room, Non Smoking, Mountain View 2F (Red king crab Dinner) with open-air bath +Private Meal

Highlights

Furnished balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Free extra futon mattress
Hairdryer
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Futons

View all photos for Standard Room_Dinner Included _, Non Smoking, Mountain View 2F, C/O 9am, Open-air bath, Private Meal

Ryokan dining

Standard Room_Dinner Included _, Non Smoking, Mountain View 2F, C/O 9am, Open-air bath, Private Meal

Highlights

Furnished balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Free extra futon mattress
Hairdryer
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Futons

View all photos for Deluxe Room, Non Smoking, Mountain View 4F - Dinner Included, C/O 9 am, Open-air bath, Private Meal

Ryokan dining

Deluxe Room, Non Smoking, Mountain View 4F - Dinner Included, C/O 9 am, Open-air bath, Private Meal

Highlights

Furnished balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Free extra futon mattress
Hairdryer
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Futons

View all photos for Superior Room, Non Smoking, Mountain View 3F with open-air bath + Private Room Meal

Down duvets, minibar, in-room safe, desk

Superior Room, Non Smoking, Mountain View 3F with open-air bath + Private Room Meal

Highlights

Furnished balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Free extra futon mattress
Hairdryer
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Futons

View all photos for Standard Room, Non Smoking, Mountain View 2F with open-air bath + Private Room Meal

Down duvets, minibar, in-room safe, desk

Standard Room, Non Smoking, Mountain View 2F with open-air bath + Private Room Meal

Highlights

Furnished balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Free extra futon mattress
Hairdryer
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Futons

View all photos for Deluxe Room, Non Smoking, Mountain View 4F (Red King Crab Dinner) with open-air bath + Private Room

Down duvets, minibar, in-room safe, desk

Deluxe Room, Non Smoking, Mountain View 4F (Red King Crab Dinner) with open-air bath + Private Room

Highlights

Furnished balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Free extra futon mattress
Hairdryer
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Futons

View all photos for Deluxe Room, Non Smoking, Mountain View 4F (Steak Dinner) with open-air bath + Private Room Meal

Down duvets, minibar, in-room safe, desk

Deluxe Room, Non Smoking, Mountain View 4F (Steak Dinner) with open-air bath + Private Room Meal

Highlights

Furnished balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Free extra futon mattress
Hairdryer
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Futons

View all photos for Superior Room, Non Smoking, Mountain View 3F (Steak Dinner) with open-air bath + Private Room Meal

Down duvets, minibar, in-room safe, desk

Superior Room, Non Smoking, Mountain View 3F (Steak Dinner) with open-air bath + Private Room Meal

Highlights

Furnished balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Free extra futon mattress
Hairdryer
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Futons

View all photos for Superior Room, Non Smoking, Mountain View 3F (Sushi Dinner) with open-air bath + Private Room Meal

Down duvets, minibar, in-room safe, desk

Superior Room, Non Smoking, Mountain View 3F (Sushi Dinner) with open-air bath + Private Room Meal

Highlights

Furnished balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Free extra futon mattress
Hairdryer
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Futons

View all photos for Superior Room, Non Smoking, Mountain View 3F with open-air bath,Room Only, Check Out 11am

Down duvets, minibar, in-room safe, desk

Superior Room, Non Smoking, Mountain View 3F with open-air bath,Room Only, Check Out 11am

Highlights

Furnished balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Free extra futon mattress
Hairdryer
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Futons

View all photos for Standard Room, Non Smoking, Mountain View 2F (Sushi Dinner) with open-air bath + Private Room Meal

Down duvets, minibar, in-room safe, desk

Standard Room, Non Smoking, Mountain View 2F (Sushi Dinner) with open-air bath + Private Room Meal

Highlights

Furnished balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Free extra futon mattress
Hairdryer
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Futons

View all photos for Superior Room, Non Smoking, Mountain View 3F open-air bath+Private Room Meal+Aromatic massage 60mins

Room service – dining

Superior Room, Non Smoking, Mountain View 3F open-air bath+Private Room Meal+Aromatic massage 60mins

Highlights

Furnished balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Free extra futon mattress
Hairdryer
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Futons

View all photos for Superior Room, Non Smoking, Mountain View 3F - Dinner Included, C/O 9am, Open-air bath, Private Meal

Ryokan dining

Superior Room, Non Smoking, Mountain View 3F - Dinner Included, C/O 9am, Open-air bath, Private Meal

Highlights

Furnished balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Free extra futon mattress
Hairdryer
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Futons

View all photos for Standard Room, Non Smoking, Mountain View 2F (Steak Dinner) with open-air bath + Private Room Meal

Down duvets, minibar, in-room safe, desk

Standard Room, Non Smoking, Mountain View 2F (Steak Dinner) with open-air bath + Private Room Meal

Highlights

Furnished balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Free extra futon mattress
Hairdryer
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Futons

View all photos for Standard Room, Non Smoking, Mountain View 2F with open-air bath, Room Only, Check Out 11am

Down duvets, minibar, in-room safe, desk

Standard Room, Non Smoking, Mountain View 2F with open-air bath, Room Only, Check Out 11am

Highlights

Furnished balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Free extra futon mattress
Hairdryer
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Futons

View all photos for Standard Room, Non Smoking, Mountain View 2F open-air bath+Private Room Meal+Aromatic massage 60mins

Room service – dining

Standard Room, Non Smoking, Mountain View 2F open-air bath+Private Room Meal+Aromatic massage 60mins

Highlights

Furnished balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Free extra futon mattress
Hairdryer
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Futons

View all photos for Deluxe Room, Non Smoking, Mountain View 4F (Shabu-shabu Dinner) with open-air bath + Private Meal

Down duvets, minibar, in-room safe, desk

Deluxe Room, Non Smoking, Mountain View 4F (Shabu-shabu Dinner) with open-air bath + Private Meal

Highlights

Furnished balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Free extra futon mattress
Hairdryer
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Futons

View all photos for Deluxe Room, Non Smoking, Mountain View 4F (Sushi Dinner) with open-air bath + Private Room Meal

Down duvets, minibar, in-room safe, desk

Deluxe Room, Non Smoking, Mountain View 4F (Sushi Dinner) with open-air bath + Private Room Meal

Highlights

Furnished balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Free extra futon mattress
Hairdryer
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Futons

View all photos for Superior Room, Non Smoking, Mountain View 3F (Shabu-shabu Dinner) with open-air bath + Private Meal

Down duvets, minibar, in-room safe, desk

Superior Room, Non Smoking, Mountain View 3F (Shabu-shabu Dinner) with open-air bath + Private Meal

Highlights

Furnished balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Free extra futon mattress
Hairdryer
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Futons

View all photos for Deluxe Room, Non Smoking, Mountain View 4F (Sashimi Dinner) with open-air bath + Private Room Meal

Down duvets, minibar, in-room safe, desk

Deluxe Room, Non Smoking, Mountain View 4F (Sashimi Dinner) with open-air bath + Private Room Meal

Highlights

Furnished balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Free extra futon mattress
Hairdryer
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Futons

View all photos for Deluxe Room, Non Smoking, Mountain View 4F, open-air bath+Private Room Meal+Aromatic massage 60mins

Room service – dining

Deluxe Room, Non Smoking, Mountain View 4F, open-air bath+Private Room Meal+Aromatic massage 60mins

Highlights

Furnished balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Free extra futon mattress
Hairdryer
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Futons

View all photos for Standard Room, Non Smoking, Mountain View 2F (Shabu-shabu Dinner) with open-air bath + Private Meal

Down duvets, minibar, in-room safe, desk

Standard Room, Non Smoking, Mountain View 2F (Shabu-shabu Dinner) with open-air bath + Private Meal

Highlights

Furnished balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Free extra futon mattress
Hairdryer
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Futons

View all photos for Deluxe Room, Non Smoking, Mountain View 4F, open-air bath+Private Room Meal+Rental Kimono

Down duvets, minibar, in-room safe, desk

Deluxe Room, Non Smoking, Mountain View 4F, open-air bath+Private Room Meal+Rental Kimono

Highlights

Furnished balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Free extra futon mattress
Hairdryer
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Futons

View all photos for Superior Room, Non Smoking, Mountain View 3F open-air bath+Private Room Meal+Rental Kimono

Down duvets, minibar, in-room safe, desk

Superior Room, Non Smoking, Mountain View 3F open-air bath+Private Room Meal+Rental Kimono

Highlights

Furnished balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Free extra futon mattress
Hairdryer
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Futons

View all photos for Standard Room, Non Smoking, Mountain View 2F open-air bath+Private Room Meal+Rental Kimono

Down duvets, minibar, in-room safe, desk

Standard Room, Non Smoking, Mountain View 2F open-air bath+Private Room Meal+Rental Kimono

Highlights

Furnished balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Free extra futon mattress
Hairdryer
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Futons

View all photos for Standard Room, Non Smoking, Mountain View 2F (Sashimi Dinner) with open-air bath + Private Room Meal

Down duvets, minibar, in-room safe, desk

Standard Room, Non Smoking, Mountain View 2F (Sashimi Dinner) with open-air bath + Private Room Meal

Highlights

Furnished balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Free extra futon mattress
Hairdryer
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Futons

View all photos for Superior Room, Non Smoking, Mountain View 3F (Red King Crab Dinner) with open-air bath +Private Meal

Down duvets, minibar, in-room safe, desk

Superior Room, Non Smoking, Mountain View 3F (Red King Crab Dinner) with open-air bath +Private Meal

Highlights

Furnished balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Down duvet
Free extra futon mattress
Hairdryer
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Futons

Similar properties

Exterior

Hakone Kowakien TEN-YU

  • Onsen
  • Spa
  • Free parking
  • Free WiFi
9.4 out of 10, Exceptional, (1313)
The price is €448
€542 total
includes taxes & fees
10 Mar - 11 Mar
Hakone Kowakien TEN-YU

About the area

Map
499-1 Yumoto, Hakone, Kanagawa, 250-0311

What's nearby

  • Tenzan Onsen - 18 min walk - 1.6 km
  • Hakone Open Air Museum - 12 min drive - 8.8 km
  • Hakone Gora Park - 12 min drive - 8.8 km
  • Hakone Kowakien Yunessun - 13 min drive - 9.2 km
  • Lake Ashi - 20 min drive - 13.0 km

Getting around

  • Tokyo (HND-Haneda) - 72 min drive
  • Tokyo (NRT-Narita Intl.) - 140 min drive
  • Hakone Ohiradai Station - 7 min drive
  • Hakone-Itabashi Station - 7 min drive
  • Hakone Yumoto Station - 10 min walk
  • Area shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪山そば - ‬9 min walk
  • ‪はつ花そば 新館 - ‬4 min walk
  • ‪日清亭本店 - ‬7 min walk
  • ‪画廊喫茶 ユトリロ - ‬8 min walk
  • ‪ステーキハウス吉池 - ‬4 min walk

About this property

Hakone Airu

At Hakone Airu, you'll be within a 10-minute drive of Tenzan Onsen and Fuji-Hakone-Izu National Park. Guests can indulge in massages or aromatherapy, and Japanese cuisine is served at private dining, which is open for breakfast and dinner. A bar/lounge and a terrace are other highlights. Fellow travellers like the helpful staff and overall property condition.

Languages

English, Japanese

At a glance

DONE

Hotel size

    • 15 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 6:30 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 9:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests with dietary restrictions or food allergies should contact this property at least 3 days in advance.
    • Meals are not included for children ages 2 and younger booked in breakfast, dinner, and half board rates.
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • On-site parking only available on request
    • Free uncovered on-site self-parking
    • Free uncovered on-site valet parking
    • Free uncovered on-site extended parking
DONE

Transfers

    • Bus station shuttle*
DONE

Off-site

    • Area shuttle within 1 kilometres*
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–8:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Tea service at check-in
  • Kaiseki meal
  • Room service (limited hours)

Travelling with children

  • Children's menu
  • Baby bath

What to do

  • Hot springs
  • Shopping

Services

  • Front desk (limited hours)
  • Concierge services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Designer shops on-site
  • Spa services

Accessibility

  • Lift

Room amenities

Be entertained

  • DVD player
  • 55-inch LCD TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Down duvet
  • Soundproofed rooms
  • Turndown service
  • Free extra futon
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Furnished balcony

Freshen up

  • Private bathroom
  • Spring water bath
  • Separate bath and shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))

Food and drink

  • Fridge
  • Free bottled water
  • Children's dinnerware
  • High chair

More

  • Daily housekeeping
  • In-room safe
  • Tatami (woven mat floors)
  • Geta (wooden sandals)

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). There are 2 hot springs open between 3:00 PM and 9:00 AM.

Dining

Private dining – This diner specialises in Japanese cuisine and serves breakfast and dinner. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Local area shuttle service is offered for an extra charge
  • Late checkout can be arranged for an extra charge of JPY 3300 (subject to availability)

Children & extra beds

  • Guests must contact this property in advance to reserve high chair

Parking

  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Hot springs access available from 3:00 PM to 9:00 AM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
  • Guests must contact this property in advance to reserve access to the public bath facility

Policies

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Guests with tattoos will be required to follow specific instructions when using the on-site public bathing facilities; more details are available at check-in.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees may apply to children for items such as meals.

Also known as

Hakone Airu Ryokan
Hakone Airu Hakone
Hakone Airu Ryokan Hakone

Frequently asked questions

Are pets allowed at Hakone Airu?

Sorry, pets aren't allowed.

Is parking offered on site at Hakone Airu?

Yes, there's free self, valet and extended parking.

What are the check-in and check-out times at Hakone Airu?

Check-in start time: 3:00 PM; check-in end time: 6:30 PM. Check-out time is 10 AM. Late check-out is available for a charge of JPY 3300 (subject to availability).

What is there to do at Hakone Airu and nearby?

On-site recreation at Hakone Airu includes hot springs. Hakone Airu also has spa services.

Are there restaurants at or near Hakone Airu?

Yes, private dining offers Japanese cuisine.

Does Hakone Airu have rooms with private hot tubs?

Yes, each room has a spring water bath.

Does Hakone Airu have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Hakone Airu like?

Hakone Airu is in Yumoto, a short 10-minute walk from Hakone Yumoto Station and 18 minutes' walk from Tenzan Onsen.

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Hakone Airu Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

It's located a little up the hill, which provides a nice view. But not much dining option unless you walk down the hill to the main street. Very nice room and staffs are helpful and friendly.
Cheuk Man, 1-night trip

10/10 Exceptional

The ohnsen in ourc room was amazing with a spectacular view. The staff go out of their way to make sure your stay is fabulous.
suzann, 1-night trip

10/10 Exceptional

It was an amazing experience to have a room with a private onsen. The environment was so peaceful and serene. The staff was super accommodating & kind!
Monica Marcell, 1-night trip

10/10 Exceptional

Thank you for a cosy stay!
My husband and I stayed here as part of a trip to Japan to celebrate our 10-year anniversary. The staff made us feel welcome and the decor was so wonderful! We really enjoyed the private hot tub in our traditional tatami room. As for the kaiseki dinner, it was delicious but I wasn't prepared for the sheer amount of food! I am not a very big eater (at night) and the successive services impressed me a lot! I think it would have been a suitable amount of food for 3 people. Unfortunately for me, I couldn't make it to the end and ended up wasting some of the meal. As I know Japanese etiquette requires you to finish every thing so as to not waste, I felt bad for a while after. 申しわけありませんでした! Hakone was a quiet moment to ourselves, nestled between Kyoto and Tokyo during our trip. We had a lovely time, thank you!
Andréanne, 2-night trip

8/10 Very good

Good.. but a little disappointed
I think this ryokan is somewhat overrated on Hotels.com. Specifically, first, it is definitely showing its age. Second, if you have back problems, the accommodation might be uncomfortable, because the seat thing is at floor level. I requested a table and a chair, but they didn’t have a high enough table. I found that surprising. The meals are fantastic and the staff are extremely polite.
Sunil, 2-night trip

8/10 Very good

Very relaxing hotel!
brittany, 2-night trip

4/10 Fair

The dining table was too low so my knees hit beneath the table. The bath room wash area was too cold as it was an open space.
Nobuyuki, 1-night trip

10/10 Exceptional

Delicious food
The breakfast and dinner was very delicious. The meals were made freshly with quality ingredients. The room was nice, the private onsen on the balcony was nice.
3-night trip

10/10 Exceptional

This hotel was excellent - fantastic and helpful service, very clean both in the rooms and in the common areas, great food, serene atmosphere, and generously sized rooms. Our room had a balcony with a private onsen, which was absolutely worth the splurge. The view was beautiful. I was pleasantly surprised by how comfy the futons were when we slept. The location was convenient to the bus lines but still so peaceful and quiet. 10/10 stars, without hesitation. I would love to come back!
Jacob, 3-night trip

10/10 Exceptional

Nice and cozy.
Joe, 1-night trip

10/10 Exceptional

Great experience! Wonderful staff. Would definitely do this again. Highly recommended.
Alison, 1-night trip

10/10 Exceptional

The service at this establishment was wonderful. Everyone was helpful, patient, and caring. Really made our stay a pleasant one. The private onsen was great! Didnt realize there was a bus conveniently located nearby you could take to/from the Hakone-Yumoto Station which made things easier even though it was within walking distance (approx 15mins)
Cynthia, 1-night trip

10/10 Exceptional

Quiet, private, traditional feel. Private onsen and dining options were nice. Beds very comfortable as well as other amenities that
Alex, 2-night trip

10/10 Exceptional

Wonderful stay. It was special occasion for my 40th bday and my boyfriend actually proposed in the room.it was magical. The room with the private onsen was like something out of a luxury magazine.
Jaclyn, 1-night trip

8/10 Very good

Very quiet location. Convenient location and friendly staff
Luya, 2-night trip

10/10 Exceptional

Excellent hotel
Kaichun, 1-night trip

10/10 Exceptional

The private onsen was incredible experience, the staff was tentative and catered to yours needs.
Victoria, 1-night trip

10/10 Exceptional

Amazing hotel
The room with private onsen is amazing , the dinner was the best in japan and service is the best of the best..
Yaniv, 1-night trip

10/10 Exceptional

Outstanding stay in Hakone
Our stay in your hotel was outstanding! We enjoyed everything very much and had a great time in Hakone. The staff was extremely friendly, the room was perfect and the food was great. So, we can recommend Hakone Airu very highly.
Thomas, 2-night trip

8/10 Very good

Atmosphere was unique and staffs were very kind. I wish they have the transportation service.
Cheong, 1-night trip

10/10 Exceptional

Excellent service and attentive staff who spoke rather good English. Food was not quite to our tastes, but the experience was great.
Kyle, 1-night trip

10/10 Exceptional

Beautiful! Amazing experience with the staff, perfect private onsen!
Grace, 1-night trip

10/10 Exceptional

Friendly and excellent staffs 😀
Alvin Eric, 1-night trip

6/10 Good

Property was beautiful. Staff great. Food was only ok-must be an adventurous eater. Room was fine but not the cleanest. Cost is very high for what you get.
Steve, 1-night trip

8/10 Very good

In-room private onsen was wonderful.
Takashi, 2-night trip