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The Ritz-Carlton, Macau

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Venetian Macao Casino

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Photo gallery for The Ritz-Carlton, Macau

Outdoor pool
City view
View from property
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Property entrance
On the vibrant Cotai Strip, The Ritz-Carlton, Macau offers a luxurious retreat. Indulge in Thai massages and Ayurvedic treatments at the spa or explore Michelin star-rated dining options. With an outdoor pool featuring a lazy river and children's club activities for all ages.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Non-smoking
  • Pool
  • Free parking
  • Spa

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool and lazy river
  • Free water park
  • Breakfast available
  • Free airport shuttle
  • Free area shuttle
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool

For families (6)

  • Free cots/infant beds
  • Children's pool
  • Children's club (surcharge)
  • Fridge
  • Private bathroom
  • Separate bath and shower
The current price is €701
includes taxes & fees
1 Apr - 2 Apr

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Premier Suite, 1 Bedroom (Club, Lounge Access)

1 bedroom, premium bedding, minibar, in-room safe

Premier Suite, 1 Bedroom (Club, Lounge Access)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LED TV
Pillow menu
  • 85 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 2 Bedrooms (Carlton, Lounge Access)

1 bedroom, premium bedding, minibar, in-room safe

Club Suite, 2 Bedrooms (Carlton, Lounge Access)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LED TV
  • 150 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Double Bed

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Double Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LED TV
Pillow menu
  • 178 sq m
  • City view
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow menu
Premium bedding
  • 100 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom (Carlton, Lounge Access)

1 bedroom, premium bedding, minibar, in-room safe

Club Suite, 1 Bedroom (Carlton, Lounge Access)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow menu
Premium bedding
  • 100 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Suite, 1 Bedroom

1 bedroom, premium bedding, minibar, in-room safe

Premier Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow menu
Premium bedding
  • 85 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Four Seasons Hotel Macao

  • Pool
  • Spa
  • Free parking
  • Free WiFi
9.6 out of 10, Exceptional, 1,049 reviews
The price is €184
includes taxes & fees
7 Apr - 8 Apr
Four Seasons Hotel Macao
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About the area

Map
Estrada da Baía da Nossa Senhora da, Esperanca, Cotai, 853

What's nearby

  • Cotai Arena - 15 min walk - 1.3 km
  • Venetian Macao Casino - 3 min drive - 2.3 km
  • Cotai Strip - 3 min drive - 2.5 km
  • The Londoner Macao Casino - 3 min drive - 2.6 km
  • City of Dreams - 3 min drive - 2.7 km

Getting around

  • Macau (MFM-Macau Intl.) - 11 min drive
  • Zhuhai (ZUH-Jinwan) - 53 min drive
  • Hong Kong International Airport (HKG) - 62 min drive
  • Zhuhai Station - 19 min drive
  • Pai Kok Station - 8 min walk
  • Stadium Station - 11 min walk
  • Cotai West Station - 12 min walk
  • Free airport shuttle
  • Free local area shuttle

Restaurants

  • ‪Don Quijote - ‬9 min walk
  • ‪Jin Yue Xuan - ‬7 min walk
  • ‪Tsui Wah Restaurant 翠華餐廳 - ‬11 min walk
  • ‪Macau Chadong 馬交茶檔 - ‬9 min walk
  • ‪Gosto 葡軒 - ‬7 min walk

About this property

The Ritz-Carlton, Macau

Located just 3.5 mi (5.7 km) from the airport, The Ritz-Carlton, Macau offers a free shuttle at scheduled times. Guests can visit the spa to be pampered with deep-tissue massages, facials or detox wraps, and Lai Heen, one of 3 restaurants, serves Chinese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include a free water park, an outdoor pool and a lazy river. Public transportation is only a short walk: Pai Kok Station is 8 minutes and Stadium Station is 11 minutes.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Japanese, Korean, Portuguese, Russian, Spanish
VISIBILITY

At a glance

Hotel size

    • 230 rooms

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children's club*

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking and van parking on site

Transfers

    • Free airport shuttle from 9 AM to 11 PM

Off-site

    • Free area shuttle

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's club (surcharge)
  • Free water park access
  • Children's pool
  • Lazy river
  • Free local shuttle
  • Children's menu

What to do

  • Shopping

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Rooftop garden
  • Fitness centre
  • An outdoor pool
  • Free water park
  • Arcade/games room
  • Full-service spa
  • Lazy river
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 119
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 80
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed-captioned TV
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • LED television
  • Premium TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate living room

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
STAR_OUTLINE

Special features

Spa

The Ritz-Carlton Spa, Macau has 11 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Dining

Lai Heen – Overlooking the pool, this restaurant specialises in Chinese cuisine and serves lunch and dinner. 1-star Michelin rating.
The Ritz-Carlton Cafe – This café specialises in French cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open daily.
Bar & Lounge – On-site bar. Happy hour is offered. Open daily.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MOP 418 per person

Children & extra beds

  • Rollaway beds are available for MOP 1500.0 per night
  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Rooms with club lounge access include benefits for single or double occupancy. Additional charges apply if occupancy is more than 2 guests.
Please note breakfast-inclusive rate plans include breakfast for a maximum of 2 adults. Additional charges apply for more than 2 adult guests.

Also known as

Ritz Carlton Macau Hotel Cotai
Ritz Carlton Macau Cotai
Ritz-Carlton Macau Hotel Cotai
Ritz-Carlton Macau Hotel
Ritz-Carlton Macau Cotai
Ritz-Carlton Macau
The Ritz Carlton Macau
The Ritz-Carlton, Macau Hotel
The Ritz-Carlton, Macau Cotai
The Ritz-Carlton, Macau Hotel Cotai

Frequently asked questions

Does The Ritz-Carlton, Macau offer free cancellation for a full refund?

Yes, The Ritz-Carlton, Macau does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Ritz-Carlton, Macau?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at The Ritz-Carlton, Macau?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at The Ritz-Carlton, Macau?

Yes, there's free self parking.

Is an airport shuttle service offered by The Ritz-Carlton, Macau?

Yes, a free airport shuttle is available from 9 AM to 11 PM at scheduled times.

What are the check-in and check-out times at The Ritz-Carlton, Macau?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon.

Is there an on-site casino at The Ritz-Carlton, Macau?

No, this hotel doesn't have a casino, but Galaxy Macau Casino (10-min walk) and Venetian Macao Casino (3-min drive) are both nearby.

What is there to do at The Ritz-Carlton, Macau and nearby?

The Ritz-Carlton, Macau has a spa and a lazy river, as well as a steam room and an arcade.

Are there restaurants at or near The Ritz-Carlton, Macau?

Yes, there are 3 on-site restaurants, featuring Chinese cuisine and pool views.

What's the area around The Ritz-Carlton, Macau like?

The Ritz-Carlton, Macau is a short 8-minute walk from Pai Kok Station and 12 minutes' walk from Rua do Cunha.

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The Ritz-Carlton, Macau Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent service! Stuff is the best.
vito, 2-night trip

10/10 Exceptional

Excellent service
Vincent, 1-night trip

10/10 Exceptional

A great experience.
yufei, 1-night trip

10/10 Exceptional

All workers is very nice and friendly
Jason Zhao Sheng, 4-night trip

10/10 Exceptional

fav hotel in china
Read a lot of reviews before making the decision of staying at the Ritz-Carlton and I am 200% happy with our stay with 53rd floor lounge access. The lounge provides 5 meal/drink services from breakfast to after dinner drinks and everyone on this floor is extra nice especially Molly, Allan and Lila My family and I will not stay anywhere else in Macau now. ++++recommend!
Alice, 1-night trip

10/10 Exceptional

Excellent hotel and staff
Excellent hotel. I booked the suite. And didn’t know they included free limousine, 5 free meals per day! It really worth the value. Hotel staff are super super nice. Room are crazy pretty! Excellent amenities. Using the top brand.
Sau Mei May, 1-night trip

10/10 Exceptional

very good
TAKUJI, 2-night trip

10/10 Exceptional

The level of service from upper management to the bellmen was beyond words. It was the best service we received from any five star property we have ever stayed around the world. It was seriously that good! If you are staying in Macau, treat yourself to the best hotel experience you will ever have. Again, the stay was unbelievable! The level of detail, impeccable facility, and staff that genuinely live and breathe exceptional hospitality service. I also want to give some added praise to Nicholas and Melanie They made sure every aspect of our stay was attended to and made it our most memorable hotel experience ever. Lastly, everyone we encountered knew our name and their kindness made everything special. The club level suite we stayed in was incredible and impeccably maintained. The suite was tastefully decorated, as was the entire hotel. Again, if staying in Macau do not hesitate and stay at the Ritz Carlton.
Cary, 2-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

최고의 서비스, 청결, View 모두 만족했습니다
더 리츠칼튼 마카오의 모든 서비스와 객실 상태에 대해 크게 만족했습니다. 덕분에 너무나도 좋은 경험과 추억을 만들고 왔습니다. 모든 직원분들이 친절했고, 특히 김우진 담당님께서 직접 쓰신 편지와 선물에 크게 감동했습니다. 주변사람들에게도 마카오를 방문한다면 더 리츠칼튼 마카오를 적극적으로 추천하고 싶습니다. 덕분에 좋은 기억들 만들고 왔습니다. 감사합니다.
OKyeong, 2-night trip

10/10 Exceptional

Han Bi, 1-night trip

8/10 Very good

環境寧靜,職員親切 食物質
Wan Sheung, 2-night trip

10/10 Exceptional

Anna, 3-night trip

10/10 Exceptional

너무만족합니다! 최고의 호텔이였어요!
Seonyoung, 1-night trip

10/10 Exceptional

Karson, 1-night trip

10/10 Exceptional

MYOUNG SIK, 4-night trip

10/10 Exceptional

3-night trip

10/10 Exceptional

YUNG HAO, 2-night trip

10/10 Exceptional

The best hotel in macau
1-night trip

10/10 Exceptional

TOMOKO, 4-night trip

8/10 Very good

1-night trip

10/10 Exceptional

George, 1-night trip

10/10 Exceptional

Chi Chiu Terry, 1-night trip

10/10 Exceptional

私は日本語しか話せませんが、 ゲストリレーションズスタッフ ホテル専属ドライバー クリーニングスタッフ ルームサービススタッフ プールスタッフ レストランスタッフ ドアマン等 リッツカールトンマカオで出会う全てのスタッフがハートフルです。 言葉が通じなくても、翻訳機や筆談などで私たちの意図を理解しようと努めてくれます。(英語で話しかけてくれます。) また、パーソナルサービスも一流で、私たちは何度も何度も感動しました。

10/10 Exceptional

KWOK HING L, 1-night trip