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Kau Lodge

3.0 star property
Natales lodge with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kau Lodge

Front of property
Hiking
Standard Double or Twin Room
Kayaking
Coffee shop

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Free parking
    Free parking
  • Free breakfast
    Free breakfast
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Coffee shop/cafe
  • Coffee/tea in a common area
  • Snack bar/deli
  • Tour/ticket assistance
Feel at home
  • Private bathroom
  • Daily housekeeping
  • Free self-parking
  • Snack bar/deli
  • Free toiletries
  • Hairdryer

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

Highlights

Hairdryer
Private bathroom
Free bottled water
Daily housekeeping
  • Sea view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Hairdryer
Private bathroom
Free bottled water
Daily housekeeping
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Hairdryer
Private bathroom
Free bottled water
Daily housekeeping
  • Ocean view
  • Sleeps 2
  • 1 Single Bunk Bed

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Interior entrance

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Free parking
Free WiFi
Restaurant
Bar
9.2 out of 10, Wonderful, (158)
The price is €211
includes taxes & fees
25 Nov - 26 Nov
Altiplanico Puerto Natales
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About the area

Map
Pedro Montt 161, Natales, Magallanes, 6160000

What's nearby

  • Costanera - 1 min walk - 0.1 km
  • Puerto Natales Casino - 3 min walk - 0.3 km
  • Cueva del Milodon - 5 min walk - 0.5 km
  • Plaza de Armas - 7 min walk - 0.7 km
  • Mirador Cerro Dorotea - 11 min walk - 1.0 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 20 min drive
  • Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.) - 113 miles/181.9 km

Restaurants

  • ‪Pizzeria Mesita Grande - ‬7 min walk
  • ‪Asador Patagónico - ‬7 min walk
  • ‪La Disquería Natales - ‬5 min walk
  • ‪El Bote - ‬7 min walk
  • ‪Pampa Restobar - ‬6 min walk

About this property

Kau Lodge

Enjoy your visit to Natales with a stay at Kau Lodge . You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat.

Languages

English, Spanish

At a glance

Hotel size

  • 9 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open Monday - Sunday (7:00 AM - 8:00 PM)
  • Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children may not be eligible for complimentary breakfast
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • Free uncovered on-site self-parking
  • Free off-site parking within 33 ft
  • Street parking available

Property amenities

Food and drink

  • Free continental breakfast each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Services

  • Tour/ticket assistance

Room amenities

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Renovations and closures

The property is closed between 31 March and 31 December.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.

Also known as

Kau Lodge Puerto Natales
Kau Lodge
Kau Puerto Natales
Kau Lodge Lodge
Kau Lodge Natales
Kau Lodge Lodge Natales

Frequently asked questions

Is Kau Lodge currently open?
The property is closed between 31 March and 31 December.
Are pets allowed at Kau Lodge ?
Sorry, pets aren't allowed.
Is parking offered on site at Kau Lodge ?
Yes, there's free self parking.
What are the check-in and check-out times at Kau Lodge ?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Express check-out is available.
Is there an on-site casino at Kau Lodge ?
No, this lodge doesn't have a casino, but Puerto Natales Casino (3-min walk) is nearby.
Are there restaurants at or near Kau Lodge ?
Yes, there's an on-site restaurant.
What's the area around Kau Lodge like?
Kau Lodge is a short 1-minute walk from Costanera and 3 minutes' walk from Puerto Natales Casino.

Kau Lodge Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Very nice cozy room. It happened to be a great location for our Torres del Paine tour, as we were the last to be picked up in the morning and the first to be dropped off in the afternoon. The staff was especially polite and helpful. It looks like they are repainting the exterior, which must take a beating from the wind and rain.
Emilio, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

We stayed 1 night at Kau lodge as we transitioned from Patagonia to Chiloé during our travels. We arrived on a rainy Wednesday evening, and to our surprise their cafe is closed weekly on Wednesdays. Their location is not too far from the Plaza de Armas, which has many restaurants and shops near by. The staff was friendly and went out of their way to accomodate an early breakfast for us the next day. Our room was plenty of space for two, and we had an amazing view out to the gulf. Overall exactly what we needed to catch some rest before a full day of travel. One downside for any light sleepers out there is rooms with a view could be a bit noisy from the Avenida Pedro Montt traffic.
Verified Orbitz guest review

10/10 Exceptional

Great place to stay!
The Kau Lodge is a great place to stay. Right kn the ocean, an awesome cafe and outdoors shop on the first floor and the staff is super accompdating to your needs. They ordered us a taxi transfer to the airport, let us store our bags when we did the W trek and we even checked in really late at night and someone was there to help us. The included breakfast was medicore and the rooms a tad small but everything was cozy and comfy and its super close to downtown and other restaurants.
John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommend
We ended up booking Kau Lodge last minute after high winds cancelled our trip down Rio Serrano. It was so clean and comfy with great views of the water. Breakfast was very good and they have real coffee. Big thanks to the hotel staff who helped us a ton with getting taxis and holding our luggage. We stayed in three different places in Puerto Natales (weskar lodge and the garden domes) and Kau is our favorite.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Real cozy place and beautiful location. The staff was super friendly.
2-night trip
Verified Orbitz guest review

10/10 Exceptional

The property was exactly what I expected from the pictures and description. The rooms are small - very hostel like - comfortable. Staff were great and coffee shop has wonderful desserts.
1-night family trip
Verified Travelocity guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

Comfortable and clean. We stayed a night before going into Torres Del Paine.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Stayed here the night before and after the W-trek. Highly recommend it.
Hesam, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Staff with bad attitude
Let's start with check in counter, i arrived at 1:20pm on 09 February and approached the reception to maybe check in early, she said "oh, check in is at 2pm!" without saying "i'm sorry that you can't check in yet". So, at exactly 2pm I approached the same lady and she asked me what I want, as if she didn't recognize me like there are more than 1 Asian guy in that hotel. Anyway, i said i'm checking in. She said: "can you give us another 10 minutes?" Later that night I went out to the common area on the second floor because wifi is soooo poor inside my room. I listened to a 35-second voice recorded message of my friend on my phone and put in speaker so i can write what she was saying but the receptionist asked me to not put it in speaker as other rooms are occupied, though it wasn't loud at all. anyway, her voice was louder than when i put my phone on speaker. The next day for breakfast, it was free. That was good. The lady at the check-in counter told me to sit on one of the chairs in the restaurant and someone will be there. i waited 5 minutes and the server just keeps going back and forth cleaning other tables. i finally told the server, i'm having breakfast. and she said: "go!" which means it's self-service. I did not know, i'm the only one there at that time. She should at least asked me because i'm sitting there and i'm the only guest there at the restaurant. And there's no egg! Definitely not staying there again!
Verified Expedia guest review

8/10 Very good

Great lodge & location
We stayed at Kau 2 nights: 1 night before our trek to Torres del Paine and 1 after. We enjoyed both nights very much. The lodge and room decor is very cozy and the staff accommodating. We checked in pretty late on our first night and were met by a lovely older gentleman who expected us. He promptly checked us in so we can get some rest before our trek. The beds are very comfortable and the rooms clean. The walls are a bit thin and the lodge faces the outside street so you can hear some of the other guests and outside traffic. Not a huge issue at all. Also, if you want a blow dryer, they have a couple of floaters so ask for them at the desk (and return after use for other guests to use, please). Also, no TVs in room, which in our case, was perfectly ok. We also left half of our belongings at the lodge for a week during our trek with no issues. All very easy and very enjoyable experience. Definitely recommend.
Verified Expedia guest review

6/10 Good

Good view
Hotel is on the main road and close to the center of town. Room was good and decore was unique. Front desk staff was not helpful at all. Breakfast was so so. No eggs served unless you asked for it. No where on the breakfast information board it mansions that you can have eggs in buffet breakfast. We asked one time in our three nights stay, lady seemed extremely upset that she had to get up to fix us an egg. Not a good or courteous staff all around. In one month of our travel in Chile, this was the only bad staff experience.
Verified Expedia guest review

6/10 Good

Fine for backpackers(not us)
The rooms are located above a coffee shop with soft seating, and an outdoor clothing shop. We stayed in two different rooms. The first room, for two nights, was a full/queen bed on the corner of the building. The view was great, and the bed was comfortable. After that, it went south. The bathroom plumbing emitted a constant smell of sewage and there wasn't a closet to hang anything. There were four hooks with hangars on them on the wall. So it turned your outdoor gear into an art installation. You had to borrow a hairdryer each day you wanted one. There was an included breakfast that consisted of a few slices of cold cuts and granola plus yogurt packs. There is a full service coffee shop with espresso drinks but the included breakfast has a coffee maker with ready-made coffee that is watered down. Our 2nd morning, one of the two girls working at the shop gave my wife attitude when she asked if we could get an espresso. One of those conversations you wonder how you get yourself into and why you're reaping the wrath of a stranger. Thankfully, the other girl working that day was very nice and came over after to ask what we needed. Our second room was a bunk room, which had a door that didn't close. It had opened and was ajar when we woke up in the morning, despite being locked. When we mentioned it to the staff at the desk as we were checking out they didn't seem phased in terms of it being an apparent issue that hasn't been addressed by the owner.
Verified Expedia guest review

6/10 Good

Friendly staff, nice view, awkward room though
The photos of the view look amazing but the bathroom is very small and the shower incredibly awkward. Staff very helpful though
Verified Wotif guest review

10/10 Exceptional

Helpful staff and beautiful views
Rooms were nice and had excellent views. Staff was very helpful and was willing to come in early to cook an earlier breakfast. Additionally, the man working in the morning drove us to the bus station so that we would not miss our bus when he was unable to reach a cab. First class.
Verified Expedia guest review

10/10 Exceptional

Wonderful position
Views Ove fjord with snow capped Andes behind and the beautiful aroma of freshly brewed coffee wafting up to the rooms. Best place to stay anywhere.
Verified Wotif guest review

8/10 Very good

the hotel was just fine for 2 nights view on the sea nice expresso from the bar all this in a nice sportive ambience nothing fancy
Verified Hotels.com guest review

6/10 Good

Eclectic lodge
Loved looking out on lake and mountains from the room and eclectic coffee shop. Best internet w had anywhere. Wind makes the rooms a bit loud. It was also warm in our room when the weather was nice. Would have liked to be able to cool off a little. Comfortable beds and would stay again. Nice staff.
Verified Hotels.com guest review

8/10 Very good

Strongly recommend
Lovely hotel with stunning views across the bay. Rooms are designed so you can lay down on the bed and look at the waves in the sea with the mountains in the background. Very clean. Very good quality for the prix and the staff was lovely.
Verified Hotels.com guest review

8/10 Very good

Wundervolle Aussicht, sehr freundliche und hilfsbereite Miarbeiter*innen, liebevolles und reichhaltiges Frühstück, leider sehr hellhörig
Denise, 4-night romance trip
Verified Expedia guest review

8/10 Very good

一泊以上したい宿
眺めがとてもよく、部屋広くて清潔感がありおしゃれです。メインストリートからは少し歩きますが、カフェが併設されているので便利です。 また、ワインショップやカフェなどのクーポンがもらえて美味しいワインを教えてもらえました。
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

6/10 Good

Calefacción
No se podía regular la calefacción del baño, estaba muy caluroso
Camila, 2-night romance trip
Verified Hotels.com guest review

6/10 Good

Pocos servicios. El grifo del lavabo estaba casi de adorno. Casi no salia agua
1-night romance trip
Verified Hotels.com guest review