Novotel Düsseldorf City West

Property class: 4
Hotel with spa, near Merkur Spiel-Arena

Choose dates to view prices

When you stay at Novotel Düsseldorf City West, you'll be within a 10-minute drive of Konigsallee and Düsseldorf Christmas Market. Guests can be pampered with spa services at the spa and grab a bite to eat at the restaurant. Other features include a bar/lounge, a health club and a fitness centre. Fellow travellers say great things about the helpful staff. The property is only a short walk to public transportation: Am Seestern U-Bahn is 3 minutes and Prinzenallee U-Bahn is 5 minutes.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Parking available
  • Free Wi-Fi
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Health club
  • Self parking
  • 24-hour room service
  • 24-hour business centre
  • Business centre
  • Terrace
  • 24-hour front desk
  • Garden

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is €86
includes taxes & fees
8 Nov - 9 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, 1 Queen Bed

A modern bathroom with a bathtub, a vanity with a mirror, and a towel rack.

Superior Room, 1 Queen Bed

7.4 out of 10
Good
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed with Sofa bed

A hotel room with a bed, a sofa, a nightstand with a lamp, and a painting on the wall.

Standard Room, 1 Queen Bed with Sofa bed

8.2 out of 10
Very good
(50 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Standard Twin Room, 2 Single Beds

A modern bathroom with a bathtub, a vanity with a mirror, and a towel rack.

Standard Twin Room, 2 Single Beds

8.6 out of 10
Excellent
(4 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

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About the area

Map
Niederkasseler Lohweg 179, Düsseldorf, NW, 40547

What's nearby

  • Seestern - 1 min walk - 0.0 km
  • Eko Center of Japanese Culture - 10 min walk - 0.9 km
  • Saint Antonius Catholic Church - 5 min drive - 2.3 km
  • Messe Düsseldorf - 8 min drive - 4.3 km
  • Merkur Spiel-Arena - 10 min drive - 5.3 km

Getting around

  • Düsseldorf Intl. Airport (DUS) - 17 min drive
  • Düsseldorf (MGL-Düsseldorf - Mönchengladbach) - 25 min drive
  • Cologne - Bonn Airport (CGN) - 53 min drive
  • Düsseldorf Volksgarten Station - 8 min drive
  • Meerbusch-Osterath Station - 10 min drive
  • Hubert-Hermes-Straße Düsseldorf Station - 21 min walk
  • Am Seestern U-Bahn - 3 min walk
  • Prinzenallee U-Bahn - 5 min walk
  • Lohweg U-Bahn - 6 min walk

Restaurants

  • ‪Ristorante Amici - ‬13 min walk
  • ‪Lindner Hotel Dusseldorf Seestern - ‬9 min walk
  • ‪Otto's Skybar - ‬9 min walk
  • ‪D-Schänke - ‬18 min walk
  • ‪De Luca - ‬5 min walk

About this property

Novotel Düsseldorf City West

  • When you stay at Novotel Düsseldorf City West, you'll be within a 10-minute drive of Konigsallee and Düsseldorf Christmas Market. Guests can be pampered with spa services at the spa and grab a bite to eat at the restaurant. Other features include a bar/lounge, a health club and a fitness centre. Fellow travellers say great things about the helpful staff. The property is only a short walk to public transportation: Am Seestern U-Bahn is 3 minutes and Prinzenallee U-Bahn is 5 minutes.

At a glance

Hotel size

    • 232 rooms
    • Arranged over 7 floors

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 5:30 AM
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • On-site self-parking (EUR 24 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for on-site parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Skiing nearby

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station
  • Conference space (4359 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2001
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • Arcade/games room
  • Full-service spa
  • Locally sourced food is prioritised
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Some profits reinvested in community and sustainability
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Bulk dispenser for toiletries
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.

Awards and affiliations

Eco-certified property
This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 29 per person

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Restaurant

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20 per pet, per night

Parking

  • Self-parking costs EUR 24 per day with in/out privileges
  • Parking height restrictions apply

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Also known as

Novotel Düsseldorf City West Hotel Duesseldorf
Novotel Düsseldorf City West Hotel
Novotel Düsseldorf City West Duesseldorf
Novotel Düsseldorf City West
Novotel Dusseldorf City West
Novotel Düsseldorf City West Hotel
Novotel Düsseldorf City West Düsseldorf
Novotel Düsseldorf City West Hotel Düsseldorf

Frequently asked questions

Does Novotel Düsseldorf City West offer free cancellation for a full refund?

Yes, Novotel Düsseldorf City West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Novotel Düsseldorf City West?

Yes, dogs are welcome. There's a charge of EUR 20 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Novotel Düsseldorf City West?

Yes. Self-parking costs EUR 24 per day.

What are the check-in and check-out times at Novotel Düsseldorf City West?

Check-in start time: 3 PM; check-in end time: 5:30 AM. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Novotel Düsseldorf City West and nearby?

Have fun with nearby winter activities such as skiing, and in warmer months, enjoy a round of golf at the nearby golf course. Indulge in a treatment at the spa and enjoy other amenities such as a health club and spa services. Novotel Düsseldorf City West also has an arcade and a garden.

Are there restaurants at or near Novotel Düsseldorf City West?

Yes, there's an on-site restaurant.

What's the area around Novotel Düsseldorf City West like?

Novotel Düsseldorf City West is a short 3-minute walk from Am Seestern U-Bahn and 18 minutes' walk from Rhine.

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Reviews

Novotel Düsseldorf City West Reviews

8.4

Very good

8.6

Cleanliness

7.4

Location

8.8

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as excellent, good, or delicious with a wide variety of options. (24 reviews)
  • The restaurant offered delicious food, a wide variety of options, and excellent service with friendly staff. (10 reviews)
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Popular mentions

Service staff
Breakfast
Location
Children
Room
Train station

Reviews

Verified review

10/10 Exceptional

Really comfortable stay in a great hotel close to trams and buses. Room, bed and bathroom were all great and so were the staff. The only thing that could have been better would be more cafes/restaurants and supermarkets nearby but that’s not the hotel’s fault. Would stay here again!
Verified review

8/10 Very good

Breakfast was actually really good
Verified review

10/10 Exceptional

Nice room and great breakfast. The staff were nice and helpful.
Verified review

10/10 Exceptional

Great hotel. Highly recommended for short family stays. Quality breakfast and helpful staff.
Verified review

8/10 Very good

pleasant hotel staff, good standards
Verified review

10/10 Exceptional

Very clean hotel super clean
Verified review

8/10 Very good

Location, clean, bath
Verified review

10/10 Exceptional

Lovely stay, great breakfast

Lovely family stay ! The breakfast is really good! Many options, the highlight being the waffles you prepare on the spot! Will return!
Verified review

8/10 Very good

Good hotel, good rooms. Parking quite expensive for weekend when it's not busy. No complaints with stay
Verified review

8/10 Very good

Conveniently located near U77 and quiet & clean
Verified review

10/10 Exceptional

Lovely hotel

Hotel was super tidy and modern with very helpful staff, especially the lady on reception. The hotel is a little out from the old town but the tram station is literally 1 min walk away. It’s then only 15 mins on the tram to get into the main area!
Verified review

8/10 Very good

Very good hotel . The breakfast was amazing I do recommend breaking for everyone. Lots of choices. I do stay in hotels often but this one was a good hotel. Five of us had a great time in Düsseldorf . Thank you
Verified review

10/10 Exceptional

Welcoming staff
Verified review

8/10 Very good

It’s was an ok hotel. Nothing spectacular. Room was clean but bathroom was a weird layout. Nothing specifically wrong but no major complaints.
Verified review

8/10 Very good

Little dated.

Lobby and communal areas bright and fresh. Rooms a little dated and dull. Hotel a little further out of Düsseldorf that imagined. Breakfast was good.
Verified review

10/10 Exceptional

Thanks

Great service and location pity about the cleaners !
Verified review

10/10 Exceptional

Very convenient and very comfortable beds

Walking distance to train station. We took one train ride all the way from Dusseldorf hbf. There's a coffee shop around the corner. Beds are comfortable and can accommodate up to 4 people with sofa bed.
Verified review

8/10 Very good

Although I do not speak English well, they communicated smoothly with Google Translate. I was happy to have a good night's sleep at a comfortable temperature. They were kind enough to respond to my requests during my stay. I also liked that it was only a 15 minute cab ride from the airport.
Verified review

10/10 Exceptional

Great hotel friendly staff loved the room was spacious bed was comfortable liked the full length mirror. Down side to the room it had no iron and only one pillow for each person there was also a big stain on the mattress with no topper just a sheet to cover it Down side is places to eat appeared to be limited.
Verified review

10/10 Exceptional

We stayed as a family of 4 as our son was taking part in a karting championship about 30 mins away. The hotel was very well situated, easy to get to, pay for parking which was underground and highly secure. The staff were all very helpful and made our stay enjoyable. The evening meals were delicious, altho slightly on the pricey side. We had breakfast early everyday as its served from 6.30am and we needed to be out early and the choice was immense, everything you could ask for, including a wide range of hot and cold food and large selection of juices. Our son has a severe allergy and they made sure he could still eat a whole variety of foods.
Verified review

10/10 Exceptional

Enjoyed our 3night stay at the hotel, clean, good breakfast and just a few minutes away from the Old town. Highly recommended!
Verified review

8/10 Very good

Good hotel

Good hotel and helpful staff, nice family room
Verified review

10/10 Exceptional

Super Hotel!
Verified review

8/10 Very good

Nice breakfast
Verified review

8/10 Very good

Bra bar