See all properties

Novotel Düsseldorf City West

4.0 star property
Hotel with spa, near Merkur Spiel-Arena

Choose dates to view prices

Photo gallery for Novotel Düsseldorf City West

Terrace/patio
Restaurant
Meeting facility
Games room
1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated
In the heart of Düsseldorf, Novotel Düsseldorf City West offers a serene escape with a garden and an arcade/game room. Unwind at the Sauna spa, connect to WiFi, or catch up on current events with newspapers in the lobby. The helpful staff has left a lasting impression on previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Gym
  • Parking available
  • Pet-friendly
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Health club
  • Self parking
  • 24-hour room service
  • 24-hour business centre
  • Business centre
  • Terrace
  • 24-hour front desk
  • Garden

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is €91
includes taxes & fees
6 Jul - 7 Jul

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Twin Room, 2 Single Beds

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Standard Twin Room, 2 Single Beds

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Shower/bath combination
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
  • 22 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Breakfast, lunch, dinner served; international cuisine

H2 Hotel Düsseldorf Seestern

  • Free breakfast
  • Pet-friendly
  • Parking available
  • Free WiFi
9.0 out of 10, Wonderful, 519 reviews
The price is €98
includes taxes & fees
29 Jun - 30 Jun
H2 Hotel Düsseldorf Seestern
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Niederkasseler Lohweg 179, Düsseldorf, NW, 40547

What's nearby

  • Seestern - 1 min walk - 0.0 km
  • Messe Düsseldorf - 5 min drive - 4.7 km
  • Rhine Promenade - 5 min drive - 4.3 km
  • Konigsallee - 5 min drive - 4.3 km
  • Merkur Spiel-Arena - 6 min drive - 5.3 km

Getting around

  • Düsseldorf Intl. Airport (DUS) - 17 min drive
  • Cologne - Bonn Airport (CGN) - 53 min drive
  • IKEA Kaarst Station - 8 min drive
  • Düsseldorf Volksgarten Station - 8 min drive
  • Hubert-Hermes-Straße Düsseldorf Station - 21 min walk
  • Am Seestern U-Bahn - 3 min walk
  • Prinzenallee U-Bahn - 5 min walk
  • Lohweg U-Bahn - 6 min walk

Restaurants

  • ‪Sonnendeck Düsseldorf - ‬16 min walk
  • ‪Beefbusters Düsseldorf - ‬11 min walk
  • ‪Brauhaus Joh. Albrecht - ‬17 min walk
  • ‪Café-del-Sol - ‬16 min walk
  • ‪Thirty Eight - ‬4 min walk

About this property

Novotel Düsseldorf City West

When you stay at Novotel Düsseldorf City West, you'll be within a 10-minute drive of Konigsallee and Rhine Promenade. Guests can be pampered with spa services at the spa and grab a bite to eat at the restaurant. This eco-friendly hotel also features a bar/lounge, a health club and a fitness centre. Fellow travellers say great things about the helpful staff. The property is only a short walk to public transportation: Am Seestern U-Bahn is 3 minutes and Prinzenallee U-Bahn is 5 minutes.

Languages

Dutch, English, French, German, Spanish

At a glance

DONE

Hotel size

    • 232 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 5:30 AM
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (EUR 24 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Skiing nearby

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2001
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • Arcade/games room
  • Full-service spa
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 29 per person

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Restaurant

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20 per pet, per night

Parking

  • Self-parking costs EUR 24 per day with in/out privileges
  • Parking height restrictions apply

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Also known as

Novotel Düsseldorf City West Hotel Duesseldorf
Novotel Düsseldorf City West Hotel
Novotel Düsseldorf City West Duesseldorf
Novotel Düsseldorf City West
Novotel Dusseldorf City West
Novotel Düsseldorf City West Hotel
Novotel Düsseldorf City West Düsseldorf
Novotel Düsseldorf City West Hotel Düsseldorf

Frequently asked questions

Does Novotel Düsseldorf City West offer free cancellation for a full refund?

Yes, Novotel Düsseldorf City West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Novotel Düsseldorf City West?

Yes, dogs are welcome. There's a charge of EUR 20 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Novotel Düsseldorf City West?

Yes. Self-parking costs EUR 24 per day.

What are the check-in and check-out times at Novotel Düsseldorf City West?

Check-in start time: 3 PM; check-in end time: 5:30 AM. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Novotel Düsseldorf City West and nearby?

Have fun with nearby winter activities such as skiing, and in warmer months, enjoy a round of golf at the nearby golf course. Indulge in a treatment at the spa and enjoy other amenities such as a health club and spa services. Novotel Düsseldorf City West also has an arcade and a garden.

Are there restaurants at or near Novotel Düsseldorf City West?

Yes, there's an on-site restaurant.

What's the area around Novotel Düsseldorf City West like?

Novotel Düsseldorf City West is a short 3-minute walk from Am Seestern U-Bahn and 18 minutes' walk from Rhine.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Novotel Düsseldorf City West Reviews

Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Breakfast
Location
Children
Room
Train station

What guests liked

  • Breakfast was excellent with a wide variety of options and a highlight being the waffles made on the spot. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Super Hotel!
Daniel, 1-night trip

8/10 Very good

Little dated.

Lobby and communal areas bright and fresh. Rooms a little dated and dull. Hotel a little further out of Düsseldorf that imagined. Breakfast was good.
Laura, 1-night trip

8/10 Very good

Not bad

In general nice and neat hotel. we only stayed one night. Standard Novotel quality so no surprise. The bathroom needed some renovation or at least a good working air suction. The extra bed was quite uncomfortable but OK we survived.
Murat, 1-night trip

8/10 Very good

Location, clean, bath
Ievgen, 1-night trip

8/10 Very good

pleasant hotel staff, good standards
Anastasios, 2-night trip

10/10 Exceptional

Very good service of this hotel Novotel.
Lyudmyla, 5-night trip

10/10 Exceptional

Very clean hotel super clean
Hoory, 1-night trip

10/10 Exceptional

Clean and located in a nice neighborhood
Henry, 1-night trip

10/10 Exceptional

Hammer Hotel
Mounir, 3-night trip

10/10 Exceptional

Lovely hotel

Hotel was super tidy and modern with very helpful staff, especially the lady on reception. The hotel is a little out from the old town but the tram station is literally 1 min walk away. It’s then only 15 mins on the tram to get into the main area!
Liam, 2-night trip

8/10 Very good

The stay at the hotel itself was completely satisfactory. However, there was no charging facility in the parking lot, and the breakfast was too expensive.
Shimpei, 1-night trip

4/10 Fair

AC is not working and it was very hot. Reported to the front desk but nothing was done
2-night trip

10/10 Exceptional

Recommended

Clean and spacious. Friendly staff
Lee Andrew, 1-night trip

10/10 Exceptional

Excellent
Cornel, 1-night trip

10/10 Exceptional

Great hotel friendly staff loved the room was spacious bed was comfortable liked the full length mirror. Down side to the room it had no iron and only one pillow for each person there was also a big stain on the mattress with no topper just a sheet to cover it Down side is places to eat appeared to be limited.
nicola claire, 3-night trip

8/10 Very good

Although I do not speak English well, they communicated smoothly with Google Translate. I was happy to have a good night's sleep at a comfortable temperature. They were kind enough to respond to my requests during my stay. I also liked that it was only a 15 minute cab ride from the airport.
Yoshikuni, 5-night trip

8/10 Very good

Very good hotel . The breakfast was amazing I do recommend breaking for everyone. Lots of choices. I do stay in hotels often but this one was a good hotel. Five of us had a great time in Düsseldorf . Thank you
Aleksander, 2-night trip

10/10 Exceptional

Super Personal zimmer sauber!!
Sevgi, 2-night trip

10/10 Exceptional

Thanks

Great service and location pity about the cleaners !
Leszek, 2-night trip

10/10 Exceptional

Very convenient and very comfortable beds

Walking distance to train station. We took one train ride all the way from Dusseldorf hbf. There's a coffee shop around the corner. Beds are comfortable and can accommodate up to 4 people with sofa bed.
Rebecca, 3-night trip

10/10 Exceptional

Super
Christian, 3-night trip

10/10 Exceptional

good hotel for family

It is nice accommodation for my family. I visited here with 2 adult, 1 kids, 1 infant. You can take U-bahn for 3 to 5 min on foot from hotel. From the station, you can go to city center easily. Not only location, breakfast was so good. A lot of food and drink in there, especially the waffle maker is enjoyed my children. Park lot under hotel is comfortable. I needed 20EUR per night.
Yasuhiro, 2-night trip

10/10 Exceptional

We stayed as a family of 4 as our son was taking part in a karting championship about 30 mins away. The hotel was very well situated, easy to get to, pay for parking which was underground and highly secure. The staff were all very helpful and made our stay enjoyable. The evening meals were delicious, altho slightly on the pricey side. We had breakfast early everyday as its served from 6.30am and we needed to be out early and the choice was immense, everything you could ask for, including a wide range of hot and cold food and large selection of juices. Our son has a severe allergy and they made sure he could still eat a whole variety of foods.
emma, 4-night trip

10/10 Exceptional

Dr. Andrea, 1-night trip

4/10 Fair

Below average

Not up to a modern standard you except from a Novotel
Daniel, 2-night trip