Enjoy your visit to Burlington with a stay at Best Western Plus Carousel Inn & Suites. For a bit of exercise, you can visit the fitness centre, or go for a swim in the indoor pool. Fellow travellers say great things about the helpful staff and breakfast.
Languages
English, Korean, Spanish
At a glance
Hotel size
66 rooms
Arriving/Leaving
Check-in time starts at 2 PM
Minimum check-in age – 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (2 total, up to 36 kg per pet)*
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 6 AM–9:30 AM
Coffee/tea in a common area
Working away
24-hour business centre
Meeting room
Conference space
Services
24-hour front desk
Laundry facilities
Facilities
Safe-deposit box at front desk
Fitness centre
An indoor pool
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible registration desk
Well-lit path to entrance
Room amenities
Be entertained
14-inch TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Free cot/infant bed
Bed sheets provided
Freshen up
Bath or shower
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Desk chair
Food and drink
Fridge
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Pets
Pets are allowed for an extra charge of USD 20 per accommodation, per day
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Plus Carousel Inn Burlington
Best Western Plus Carousel Inn
Best Western Plus Carousel Burlington
Best Western Plus Carousel
Best Western Plus Carousel Inn Suites
Best Plus Carousel & Suites
Best Western Plus Carousel Inn & Suites Hotel
Best Western Plus Carousel Inn & Suites Burlington
Best Western Plus Carousel Inn & Suites Hotel Burlington
Frequently asked questions
Is there a pool at Best Western Plus Carousel Inn & Suites?
Yes, there's an indoor pool.
Are pets allowed at Best Western Plus Carousel Inn & Suites?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 36 kg per pet. There's a charge of USD 20 per accommodation, per day.
Is parking offered on site at Best Western Plus Carousel Inn & Suites?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Plus Carousel Inn & Suites?
You can check in starting at 2 PM. Check-out time is 11 AM.
What is there to do at Best Western Plus Carousel Inn & Suites and nearby?
Best Western Plus Carousel Inn & Suites has an indoor pool and a fitness centre.
What's the area around Best Western Plus Carousel Inn & Suites like?
Best Western Plus Carousel Inn & Suites is located a short 20-minute walk from Palmer Park.
Best Western Plus Carousel Inn & Suites Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
2/10 Poor
1 December 2024
Doug
Doug, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 November 2024
A very basic hotel. It was clean and it was a place to stay.
Roberta
Roberta, 1-night trip
Verified Hotels.com guest review
8/10 Very good
13 November 2024
The room was clean and the breakfast was ok.
Martha
Martha, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
29 October 2024
Donna
Donna, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
17 October 2024
Lived up to our expectations of a Best Western
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
14 October 2024
It was a one night stay. The climate control in the room was my only complaint. Wasn't able to cool it down to my satisfaction.
Kelly
Kelly, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 October 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 October 2024
A smart stop!
Everything is great!
Hugh
Hugh, 1-night trip
Verified Hotels.com guest review
8/10 Very good
4 October 2024
The employees and hotel were wonderful. The front desk employee was considerate and helped me get a room even though the hotel.com reservation never went through despite getting a confirmation email and money pulled from my card.
Megan
Megan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 September 2024
Scott
Scott, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 September 2024
Rafael
Rafael, 1-night trip
Verified Hotels.com guest review
8/10 Very good
19 September 2024
Timothy
Timothy, 1-night trip
Verified Hotels.com guest review
8/10 Very good
18 September 2024
I was a nice stay.
Kari
Kari, 1-night family trip
Verified Expedia guest review
4/10 Fair
14 September 2024
WILLIAM
WILLIAM, 1-night trip
Verified Expedia guest review
4/10 Fair
13 September 2024
The hotel looked nice until we got into our room and there were holes in the bathroom door and tile coming off the wall.
Brittney
Brittney, 1-night trip
Verified Expedia guest review
4/10 Fair
3 September 2024
Disappointed no Hot Tub
We usually come to this hotel every year for our family reunion. One of the main reasons we pick this hotel is for the pool and hot tub. We were extremely disappointed to find that the hot tub has been filled in and there's no longer there, but also that a pipe is sticking out that both of my kids and myself tripped over because it's not covered. we found out that there are new owners. We had several issues with the TV as well. The gentleman from the front desk did come up to our room to try and help us but the DIRECTV just kept going out. Upon check out, I was trying to explain the issues with the TV, but no compensation was offered and no Concern was offered either.
This was a huge letdown as we usually love this hotel.
Not sure if we will stay there again next year or over the holidays we might have to look into one of the other hotels. The staff is extremely friendly and very helpful where they can be just several misses with this hotel. I will sit also that the pictures are outdated and they still show the hot tub in the pool picture.
Verified traveller
1-night family trip
Verified Hotels.com guest review
2/10 Poor
3 September 2024
Dirty, dead bugs in our room. We were put in a handicap room. Noisy! Linens dingy. This is our 3rd year staying and bad experience this time. Will never go back. Did not even get a bill when I checked in. Dont know what I paid.
Kamala
Kamala, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
3 September 2024
Tommy
Tommy, 1-night trip
Verified Expedia guest review
6/10 Good
3 September 2024
Kari
Kari, 1-night trip
Verified Expedia guest review
10/10 Exceptional
31 August 2024
Nice amenities in the room i.e. frig, microwave, coffee and TV.
Pillows were all soft but it would be helpful to have a couple firmer ones.
Peggy
Peggy, 3-night romance trip
Verified Expedia guest review
6/10 Good
22 August 2024
9:30 means 9:30
Place was nice check In was simple and the service was awesome! Only down fall I would say is I spent $185 for the night and couldn’t even get a cup of coffee. I thought they said 6-10 for breakfast but it ended at 9:30, probably my mistake. But I go down to get breakfast for my kids around 9:20 or so and get cereal and orange juice, the lady cleaning glared at me and I said hello to no response. I get the food take it back to the room for my kids and go back for some coffee for my wife and myself to find the doors locked at 9:32. I ask the front desk worker if there is a place to get a cup of coffee to which she responded well looks like they locked it up already but I can go to town for some coffee. The coffee maker in the lobby was broke. I thought maybe I would get let me see if there is anymore left or I can knock to have her let you in, instead I got you can get some in town. For $185 I would think I would have had better service.
Donovan
Donovan, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 August 2024
Allison
Allison, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 August 2024
Yolanda
Yolanda, 1-night family trip
Verified Hotels.com guest review
6/10 Good
13 August 2024
Overall, a pretty convenient location for a nights stay (just off the freeway), but not too many dining options, and the breakfast was dry
Nishtha
Nishtha, 1-night family trip
Verified Expedia guest review
8/10 Very good
11 August 2024
This BW was a cut above the regular BW. I was comfortable.