This is an old hotel; the rooms are small, the decor is a bit outdated, and there are visible nail-pops and the door jambs are worn. It needs some TLC. However, the amenities, cleanliness, and customer service outweigh all of that! We had a very comfortable stay. The rooms were SPOTLESS (I'm a stickler for cleanliness), the staff were friendly and helpful, and there are amenities that even some high-end hotels don't have. There's even a wall of newspaper articles that explain the quaint history of the hotel. This is not a high-falutin' place, but it's a comfortable place to lay your head when you're visiting Wilkes-Barre.