2/10 Poor
22 April 2020
On the third night I was out on the hotel's balcony, looking into the mountains. Eventually I got up from a chair an leaned on the wooden railing of the balcony. Almost immediately the railing gave way and I fell down about nine feet with it over a sharp
concrete ledge onto the concrete walkway. After laying there helpless in excruciating chest pain I could not find my cell phone to call for help.
After over one hour later the only other hotel guest came home and tried to help me up. My hip and chest were hurting terribly so we decided he would drive me to the ER in the next town, Silva, NC.
There they found three broken ribs and severely bruised hip.
After finally getting home a week later I retained an attorney to sue for damages and pain and suffering. It took almost a year for my ribs to heal and my hip was now found to be one inch out of alignment, making it painful and hard for me to walk. This took again several months of physical therapy to correct.
By the way, the aforementioned balcony railing consisted of old rotten wood, held together only by the paint on it.
Why did I wait three years to inform you? Since it was under litigation I was not allowed to talk about the case. Now I have just been informed by my attorney that the owners of Jarrett House hotel have filed for bankruptcy some time ago and never even carried liability insurance.
I sincerely hope that you take this hotel off of your booking list. Please contact me if you need further information.
Verified traveller
3-night trip
Verified Orbitz guest review