York National Railway Museum - 19 min walk - 1.7 km
Getting around
Leeds (LBA-Leeds Bradford) - 57 min drive
York Station - 15 min walk
York (QQY-York Train Station) - 15 min walk
Poppleton Station - 15 min drive
Restaurants
The Black Swan - 6 min walk
The York Roast Co - 5 min walk
200 Degrees Coffee - 6 min walk
The Snickleway Inn - 3 min walk
The Old White Swan - 5 min walk
About this property
DoubleTree by Hilton York
DoubleTree by Hilton York puts you in a great location, within a short 10-minute walk of Shambles and York Minster. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the 24-hour fitness centre for a workout, you can unwind with a drink at the bar/lounge. Other features include a snack bar/deli, a terrace and a garden. The helpful staff and breakfast get good marks from fellow travellers.
Languages
English, Italian, Spanish
At a glance
Hotel size
143 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Off-site parking within 0.2 mi (GBP 15.00 per day)
Other information
Designated smoking areas
Property amenities
Food and drink
Full breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Free daily reception
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's menu
What to do
Bike rentals nearby
Working away
Business centre
4 meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
24-hour fitness centre
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible path of travel
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
49-inch TV
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout curtains
Free cot/infant bed
Bed sheets provided
What to enjoy
Individually decorated
Freshen up
Private bathroom
Shower/bath combination
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Dining
Yorkshire Cafe – This café specialises in local cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 14.95 for adults and GBP 7.50 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 15.00 per pet, per day
Parking
Parking is available nearby and costs GBP 15.00 per day (984 ft away)
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
DoubleTree Hilton York Hotel
DoubleTree Hilton York
Best Western Plus Monkbar Hotel
DoubleTree by Hilton York York
DoubleTree by Hilton York Hotel
DoubleTree by Hilton York Hotel York
Frequently asked questions
Does DoubleTree by Hilton York offer free cancellation for a full refund?
Yes, DoubleTree by Hilton York does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at DoubleTree by Hilton York?
Yes, dogs are welcome. There's a charge of GBP 15.00 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
What are the check-in and check-out times at DoubleTree by Hilton York?
Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at DoubleTree by Hilton York and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy amenities such as a 24-hour fitness centre and a garden.
Are there restaurants at or near DoubleTree by Hilton York?
Yes, The Yorkshire bar & grill offers local cuisine.
What's the area around DoubleTree by Hilton York like?
DoubleTree by Hilton York is in The Groves, a short 5-minute walk from Shambles and 6 minutes' walk from York Minster. Travellers recommend the hotel for its walkable location.
DoubleTree by Hilton York Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
2/10 Poor
18 November 2024
It was a terrible experience. Moved to 3 bedrooms on 2 night stay says it all.
Geoffrey
Geoffrey, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 November 2024
Paul
Paul, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 November 2024
excellent hotel
very nice hotel with excellent spacious room and massive bed. Welcoming staff and free cookie at checkin. Marvellous breakfast with many options. Definitely recommend.
Joe
Joe, 1-night trip
Verified Hotels.com guest review
4/10 Fair
9 November 2024
R
R, 1-night trip
Verified Hotels.com guest review
6/10 Good
7 November 2024
A little tired.
Leigh
Leigh, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
5 November 2024
A lovely hotel in a great location. We had a well fitted disabled room in the Town House adjacent to the hotel.The bathroom was perfect with a shower, bath and lots of handles and there were 2 double beds.
There was a bed and bowl for our dog with dogs allowed in most of the public areas of the hotel.
Great staff, service and food too.
Jacqueline
Jacqueline, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 November 2024
Large family room
Lovely stay. Gorgeous large room for a family room - 2 doubles plus a cot. Felt really accommodated with young children. Just be careful that there are 5 Hilton’s in York so we went to the wrong one initially 🙃
Suzanne
Suzanne, 1-night family trip
Verified Hotels.com guest review
6/10 Good
2 November 2024
Hilton York
Front staff friendly. Had room upgrade to deluxe room 220. Nice entrance bar and lower floor . Unfortunately the lifts was out of order and we was on the second floor.
Breakfast was not to standard to the Hilton hotels we stop before with.
Robin
Robin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 November 2024
Lovely hotel.
Absolutely lovely hotel situated within easy walking distance of the minster and the shops.
Hotel room was clean and cosy. Tea and coffee station which is always my favourite and warm cookies on arrival!
Would definitely stay here again.
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
29 October 2024
Visited as a special occasion. Mentioned this to the guy on reception when checking inn. Had a few surprises in our room! Breakfast good, beds comfy. A great location for exploring york.
james
james, 2-night trip
Verified Hotels.com guest review
8/10 Very good
29 October 2024
Neil J
Neil J, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 October 2024
York
Lovely hotel with very friendly staff. Had a very warm welcome and the warm cookies were a lovely touch. Our room was clean and tidy. Struggles to connect to the WiFi. Parking was limited. I had to park across the road at the closest car park
Catherine
Catherine, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 October 2024
Alan
Alan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 October 2024
MARION
MARION, 1-night family trip
Verified Hotels.com guest review
6/10 Good
26 October 2024
Mark
Mark, 1-night trip
Verified Hotels.com guest review
8/10 Very good
20 October 2024
Parking chaos
At reception to check in as we couldn't find a parking space. There was a receptionist who had long blond hair and had only started the job a few days earlier. She tried very hard to be helpful and advise us about parking. We had just had a very long journey and was tired and stressed. The other receptionist was not as good. Spoke quite rudely to me and when i said i wasnt happy that we had to another car park and pay £20 and then move the car at 8am or pay even more she said well we would have chaged you £50 to park in here. I find this disgusting. We had already paid £245 which i think is far too expensive. To have the cheek to then try and charge £50 to park is disgraceful. Very stressful start to our stay in york. There wasnt even a biscuit to have with our cup of tea when we went to the room. The hotel is lovely and the breakfast was great but the parking situation is ridiculous. My husband then put the car in a space near the entrance door and the receptionist who had been rude said you cant keep it there. Those spaces are just for drop off. There was a car in the next space and it was still there the next morning so they obviously arent just for drop off. The blond receptionist was lovely and she will be an asset to the hotel. The other one needs some training in customer service. I realise that there isnt a lot you can do about the car park but that situation was not good and had a negative impact on us. If guests need to park they should not be asked for £50
.rs
.rs, 1-night trip
Verified Hotels.com guest review
4/10 Fair
14 October 2024
Joanne
Joanne, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 October 2024
M
M, 1-night trip
Verified Hotels.com guest review
8/10 Very good
7 October 2024
H
H, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 October 2024
Great location
Lovely location, clean and friendly staff. The 24 hour gym was an added bonus
Gulshan
Gulshan, 1-night trip
Verified Hotels.com guest review
6/10 Good
4 September 2024
Shabby room
Check in was ok , We changed rooms as the first room we were given had a foul smell , The second room was in the annex. The room was very shabby needed a full refurbishment