Newport News, VA (PHF-Newport News - Williamsburg Intl.) - 38 min drive
Norfolk Station - 12 min drive
Virginia Beach Station - 19 min drive
Newport News Station - 32 min drive
Restaurants
Chick-fil-A - 7 min walk
Subway - 10 min walk
McDonald's - 17 min walk
Cook Out - 7 min walk
Popeyes Louisiana Kitchen - 17 min walk
About this property
Candlewood Suites Norfolk Airport, an IHG Hotel
Candlewood Suites Norfolk Airport, an IHG Hotel puts you within a 15-minute drive of Naval Station Norfolk and Virginia Beach Town Center. Guests can visit the 24-hour fitness centre for a workout, and freebies such as WiFi, self-parking and wired Internet are added perks.
Languages
English, Spanish
At a glance
Hotel size
120 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cots (infant beds)
Pets
Pets allowed (up to 36 kg per pet)*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Barbecue grills
Travelling with children
Local/corner shop
What to do
Shopping
Discount at nearby fitness centre
Working away
24-hour business centre
Meeting room
Conference space (646 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Facilities
1 building/tower
Safe-deposit box at front desk
Terrace
24-hour fitness centre
Banquet hall
Accessibility
Braille/raised signage
Lift
Assistive listening devices available
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Room amenities
Be entertained
DVD player
Television
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Kitchen
More
Weekly housekeeping
Connecting/adjoining rooms available
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 150 per pet, per week (maximum USD 150 per stay)
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Candlewood Suites Norfolk Airport Hotel
Candlewood Suites Norfolk Airport
Candlewood Suites Norfolk Airport Hotel Norfolk
Candlewood Suites Norfolk Airport
Candlewood Suites Norfolk Airport an IHG Hotel
"Candlewood Suites Norfolk Airport an IHG Hotel"
Candlewood Suites Norfolk Airport, an IHG Hotel Hotel
Candlewood Suites Norfolk Airport, an IHG Hotel Norfolk
Candlewood Suites Norfolk Airport, an IHG Hotel Hotel Norfolk
Frequently asked questions
Does Candlewood Suites Norfolk Airport, an IHG Hotel offer free cancellation for a full refund?
Yes, Candlewood Suites Norfolk Airport, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Candlewood Suites Norfolk Airport, an IHG Hotel?
Yes, pets are welcome, with a maximum weight of 36 kg per pet. There's a charge of USD 150 per pet, per week. Service animals are exempt from fees.
Is parking offered on site at Candlewood Suites Norfolk Airport, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Candlewood Suites Norfolk Airport, an IHG Hotel?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Candlewood Suites Norfolk Airport, an IHG Hotel?
No, this hotel doesn't have a casino, but Rivers Casino Portsmouth (14-min drive) is nearby.
What is there to do at Candlewood Suites Norfolk Airport, an IHG Hotel and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Does Candlewood Suites Norfolk Airport, an IHG Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker.
What's the area around Candlewood Suites Norfolk Airport, an IHG Hotel like?
Candlewood Suites Norfolk Airport, an IHG Hotel is located a short 11-minute walk from Lake Taylor Hospital.
Candlewood Suites Norfolk Airport, an IHG Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.2/10
Staff & service
7.0/10
Amenities
8.0/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
6/10 Good
29 August 2024
Sam
Sam, 1-night trip
Verified Expedia guest review
10/10 Exceptional
25 August 2024
Good customer service and nice rooms.
Rael
Rael, 2-night family trip
Verified Expedia guest review
4/10 Fair
17 July 2024
When we arrived, our room reservation had been downgraded for no apparent reason. We had to settle for lesser room. We were told this problem often happens?!
JAMES
JAMES, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
16 July 2024
Great place to stay at Norfolk for those on a tight budget.
Ilya
Ilya, 1-night business trip
Verified Expedia guest review
6/10 Good
3 July 2024
yamile
yamile, 2-night trip
Verified Hotels.com guest review
8/10 Very good
16 June 2024
Felt like the hotel was in a strange industrial area, and many low-income/ transient folks were walking around outside hotel late at night.
Zach
Zach, 1-night romance trip
Verified Expedia guest review
2/10 Poor
16 June 2024
I WILL NEVER STAY AT AN IHG HOTEL AGAIN
it was horrible from the time we walked in the door. We left early so i could get a service oriented place to stay where the staff wouldn’t accuse me of having white priveledge and give me a fake name. Also for gods sake put in ice machines!!!
lisa
lisa, 7-night business trip
Verified Hotels.com guest review
2/10 Poor
12 June 2024
I cant chek in my confirmation numbers bot in the system
Rodney
Rodney, 1-night trip
Verified Expedia guest review
4/10 Fair
10 June 2024
Joellen
Joellen, 2-night trip
Verified Expedia guest review
6/10 Good
3 June 2024
OK for the price
For the price, it was ok. Rooms were clean, but AC was floor mount and had to control temperature. No daily cleaning service, but that was OK.
As with last time, the key stopped working the next day and had to get it reset.
Bernard
Bernard, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
30 May 2024
The initial room that was given wasnt cleaned and was charged twice for the sake room that was already paid for online
Barnett
Barnett, 1-night trip
Verified Hotels.com guest review
6/10 Good
27 May 2024
The location was perfect, the staff on overnight was rude
Melanie
Melanie, 3-night romance trip
Verified Expedia guest review
4/10 Fair
25 May 2024
Never again
Room was not well cleaned, mold in grout.. filth on surfaces, hairs in bedding. Net out of pocket was $250 - before medicals to treat whatever we may have contracted.
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 May 2024
Sean
Sean, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
18 May 2024
Everything was great.
Ronald
Ronald, 1-night trip
Verified Expedia guest review
2/10 Poor
8 May 2024
They told me that the room I reserved was not available do to overbooking, but there was no car in the parking lot all weekend. They gave me a smaller room, it smelled and the batteries were dead in the remote control. Not what I signed up for
Vaughan
Vaughan, 2-night family trip
Verified Expedia guest review
2/10 Poor
2 May 2024
They didn’t have a room for me
Sevada
Sevada, 1-night trip
Verified Expedia guest review
8/10 Very good
28 April 2024
Cynthia
Cynthia, 1-night trip with friends
Verified Hotels.com guest review
2/10 Poor
23 April 2024
Online showed one room availabile. Reserved the room. Got to the property and they were full. Said the app does that a lot. No room at the inn.
Jim
Jim, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
15 April 2024
Property at first sight I thought it was not good but I was surprised my room was very nice
Kenneth
Kenneth, 1-night trip with friends
Verified Expedia guest review
8/10 Very good
11 April 2024
Clean, quiet, good room design and amenities for a working trip. Friendly helpful staff. Would stay again on business.
Mark
Mark, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
8 April 2024
This is definitely a disappointment. Sure isn’t worth the price. Trash piled up in hall all day and night. Cans over flowing outside main entrance. Enough trash lining the front of the building to fill a truck bed. Go to walk up the stairs inside and I look down and see aluminum foil with some sort of substance that you could tell was cooked in the foil. Total disappointment.
Tom
Tom, 1-night business trip
Verified Expedia guest review
2/10 Poor
4 April 2024
Housekeeping
It wasn’t amazing. Twice I had to make a trip to the front desk because the rooms weren’t clean.