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Baldi Hot Springs Hotel and Spa

3.5 star property
Family-friendly hotel with 2 restaurants, near Baldi Hot Springs

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Baldi Hot Springs Hotel and Spa

10 indoor pools, 15 outdoor pools, pool loungers
Exterior
10 indoor pools, 15 outdoor pools, pool loungers
Front of property – evening/night
Deluxe
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Non-smoking
    Non-smoking
Main amenities
  • Daily housekeeping
  • 2 restaurants and 5 bars/lounges
  • Full-service spa
  • 10 indoor pools and 15 outdoor pools
  • Hot springs
  • Sauna
  • Steam room
  • Children's pool
  • Hot tub
  • Waterslide
  • Pool bar
  • Swim-up bar
For families
  • Children's pool
  • Playground on-site
  • Private bathroom
  • Separate sitting area
  • Television
  • Garden
The price is €389
includes taxes & fees
15 Dec - 16 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite

Junior Suite | Living area

Junior Suite

Highlights

Balcony
Separate sitting area
Air conditioning
HDTV
Memory foam bed
Private bathroom
Hairdryer
Shower/bath combination
  • 60 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Family Junior Suite

Family Junior Suite

Family Junior Suite

Highlights

Balcony
Separate sitting area
Air conditioning
HDTV
Memory foam bed
Private bathroom
Hairdryer
Shower/bath combination
  • 60 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior

Superior

Superior

Highlights

Balcony
Separate sitting area
Air conditioning
HDTV
Memory foam bed
Private bathroom
Hairdryer
Shower/bath combination
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe

Deluxe

Deluxe

Highlights

Balcony
Separate sitting area
Air conditioning
HDTV
Memory foam bed
Private bathroom
Hairdryer
Shower/bath combination
  • 54 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
Del Centro De La Fortuna 4 Km, San Carlos, La Fortuna, Alajuela, 83-6151

What's nearby

  • Baldi Hot Springs - 1 min walk
  • Paradise Hot Springs - 3 min walk
  • Ecotermales Fortuna - 5 min walk
  • Los Lagos Hot Springs - 11 min walk
  • Termales Los Laureles - 3 min drive

Getting around

  • La Fortuna (FON-Arenal) - 9 min drive
  • San José (SJO-Juan Santamaría Intl.) - 129 min drive

Restaurants

  • ‪Virgita Ristorante - ‬1 min walk
  • ‪La Saca Restaurant - ‬7 min drive
  • ‪Restaurante Ti-Cain - ‬4 min drive
  • ‪Red Frog Coffee Roaster - ‬3 min drive
  • ‪Raul Castaño - ‬4 min drive

About this property

Baldi Hot Springs Hotel and Spa

Baldi Hot Springs Hotel and Spa offers a great location, putting you within a 15-minute walk of Baldi Hot Springs and Los Lagos Hot Springs. You can visit the spa to be pampered with massages, body wraps or aromatherapy, and Virgita Restaurant, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include 15 outdoor pools, a poolside bar and a hot tub. Fellow travellers love the pool and helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 24 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: noon
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used at time of booking is only to guarantee the reservation. Payment via bank transfer is due upon booking; guests will be contacted with payment instructions prior to their arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • 2 restaurants
  • 5 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children's pool
  • Water slide
  • Playground
  • Children's menu

What to do

  • Helicopter/aeroplane tours
  • Hot springs
  • Bike rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Safari nearby
  • Kayaking nearby
  • Scooter/moped hire nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 15 outdoor pools
  • 10 indoor pools
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 24-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Memory-foam mattress
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

The on-site spa has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. There are hot springs on site.

Dining

Virgita Restaurant – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Restaurante Pirámide – Overlooking the garden, this buffet restaurant specialises in local cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Roca Di Baldi Wet Bar – This bar is located by the pool. Happy hour is offered. Open daily.
Quiquera Dry Bar – This bar overlooks the garden. A children's menu is available. Happy hour is offered. Open daily.
Giardino Wet Bar – This bar is located by the pool. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Breakage deposit: USD 150 per stay

Pool, spa, & gym (if applicable)

  • Children under 8 years old are not allowed in the swimming pool or hot tub without adult supervision

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Baldi Hot Springs Hotel La Fortuna
Baldi Hot Springs La Fortuna
Baldi Hot Springs Hotel
Baldi Hot Springs Hotel Spa
Baldi Hot Springs La Fortuna
Baldi Hot Springs Hotel and Spa Hotel
Baldi Hot Springs Hotel and Spa La Fortuna
Baldi Hot Springs Hotel and Spa Hotel La Fortuna

Frequently asked questions

Does Baldi Hot Springs Hotel and Spa offer free cancellation for a full refund?
Yes, Baldi Hot Springs Hotel and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Baldi Hot Springs Hotel and Spa?
Yes, there are 10 indoor pools, 15 outdoor pools and a children's pool.
Are pets allowed at Baldi Hot Springs Hotel and Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Baldi Hot Springs Hotel and Spa?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Baldi Hot Springs Hotel and Spa?
Check-in start time: 3 PM; check-in end time: noon. Check-out time is noon.
What is there to do at Baldi Hot Springs Hotel and Spa and nearby?
Have fun with nearby activities such as cycling, hiking and kayaking. Additional recreation on-site includes helicopter/aeroplane tours and hot springs. Enjoy a treatment at the spa and a relaxing soak in the hot tub after a day out and about. This hotel also offers 10 indoor and 15 outdoor swimming pools. Baldi Hot Springs Hotel and Spa also has 5 bars, a water slide and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Baldi Hot Springs Hotel and Spa?
Yes, there are 2 on-site restaurants, featuring international cuisine, garden views and poolside dining.
Does Baldi Hot Springs Hotel and Spa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Baldi Hot Springs Hotel and Spa like?
Baldi Hot Springs Hotel and Spa is a short 9-minute drive from La Fortuna (FON-Arenal) and 11 minutes' walk from Los Lagos Hot Springs.

Baldi Hot Springs Hotel and Spa Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Leda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

SUPRAJA, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vitaliy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andrey, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The resort is beautiful and loved it! stayed one night but didn't know ahead that after check out I can hand around until 10pm, I couldn't take advantage of that because our plans for the day where already paid for, but if I have known that I would've stay perhaps another night to make it easier on the family.
Luz, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful, beautiful, beautiful grounds. Definitely book! I would give this a 5/5 if it weren't for the rude staff during checkout. We were checking out an hour early, and my husband was at the front desk while I finished getting our kids dressed in the room. Unbeknownst to us, the entire family had to be present at checkout. Suddenly, the room door opened, and the housekeeper started yelling, “Get out, it’s checkout time.” I found this extremely rude, and the treatment downstairs was the same. This was confusing as the hospitality had been wonderful and everyone was friendly during our entire stay. Other than that, it's a 5/5. The grounds were well maintained and beautiful! The hot springs were so relaxing, and the slides were fun! Despite the tour buses that stop by for the day, the place is so large that it still feels empty and quiet. Breakfast, included from 7-10 am, was delicious! The on-site restaurant for lunch was good, and the buffet-style dinner ($22) was also delicious. We have stayed at Tabacon in the past, but I would recommend Baldi over Tabacon. I enjoyed how empty and quiet it was in the early mornings and on weekdays.
Anthony, 4-night family trip
Verified Expedia guest review

8/10 Very good

Great place. Couldn’t sleep good to noisy with animals sounds and in the morning at 6 am they stared working around . Everyone friendly and helpful. Great location. Clean. Good food.
Paulina, 4-night romance trip
Verified Expedia guest review

6/10 Good

Courtney, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Harshad, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent staff
Monica, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Pool cleanliness, sizes and options cannot be beat! The 24-hour pool is rotated, and pools cleaned and refilled daily. There are plenty of different temperatures as well as a natural cave sauna with mini hot waterfalls. Our room had a balcony with chairs where we could enjoy coffee in the morning and spot hummingbirds feeding. The room is stocked with everything from water, nuts, chips to a 5th of some liquors. The shower could have been a little better but was the only hotel of three we stayed at that actually had a tub. Although the drinks were pricey at least they were really good. Food was good but there is only the option of the same menu for sit down and room service or the buffet. Quality of the food was good, and the breakfast buffet had great options for omelet, fruits, cereal, yogurt, eggs, bacon and more. The property was so big the bell hop gave us a quick tour on a cart prior to delivering and helping us to our hotel room.
Christopher, 2-night romance trip
Verified Expedia guest review

4/10 Fair

We have stayed at this property 6 times before and has always loved it. We had a problem that our shower was not working, barely a trickle of water. We informed the staff, and they agreed that something was definitely wrong. They offered to fix or switch rooms. As we had already unpacked for multiple days, we gave them a chance to fix. We were told it was fixed, and it was temporarily, but then the same problem occurred. We were offered an opportunity to move, but is was already late on our last night, we didn't want to pack up, just to check out the next day. basically we had 1 day where the shower worked properly. The staff offered no compensation, which should have been offered even if we had moved for our inconvenience. The front desk tried, but basically have no authority to do anything. The manager, Max, was a coward, and would not even talk to us directly. Problems occur in hospitality, but the gauge of a quality establishment is how problems are handled. Offering to switch rooms at the least convenient time with no other compensation is not acceptable. Not to mention we were repeat "VIP" guests. We weren't looking for a full refund or anything, just a small discount for our inconvenience. I even asked if they would cover the 2 drinks we had at the bar ($24) and we were told it was not possible. What a joke. Baldi has changed over the years, and they definitely do not care about the guests, they are more concerned about selling day passes to the springs
Dan, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Absolutely love this property!!
tanya, 4-night family trip
Verified Expedia guest review

8/10 Very good

El hotel muy limpio y en excelente estado de mantenimiento. Nos dieron un cuarto para personas con discapacidad, pero no lo necesitabamos.
Erika Lorena, 3-night family trip
Verified Expedia guest review

2/10 Poor

Rynette, 2-night trip
Verified Expedia guest review

6/10 Good

The property is as lovely advertised. However, the unfriendly staff, ridiculous charging policy and bad food is what ruined it for us. We were charged $100/day in addition to our contracted rate because we had our daughter checked in with us under a 2p reservation. I am more than willing to pay the additonal fee because of my booking error, however, it did not come with a room upgrade or even a cot to accomdate the additional person in a single king bed room. Making matters even worse, our family got food poisoning after our first dinner there. This caused us to miss out on a prepaid tour the next day. When we reported this to the front desk, their reaction was less than empathetic or bother to ask our names or what room we were in. I cannot recommend this property based on customer service. There are lots of nice properties in the area which i am sure would have provided us a nicer experience.
Kelly, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Jennifer, 4-night trip
Verified Expedia guest review

8/10 Very good

My recent stay at Baldi Hot Springs Hotel and Spa in La Fortuna provided a mix of positives and negatives, ultimately leaving me with a mixed impression. On the positive side, the hot springs themselves were very nice, clean, and conveniently located. They provided a relaxing retreat and were a highlight of the stay. However, the experience was marred by several issues. The front desk staff were not attentive, leading to a lengthy check-in process and a lack of responsiveness throughout my stay. While the breakfast buffet offered a good variety of options, the lunch buffet was only average in quality. Furthermore, I encountered issues with the hotel's policies regarding pool towels. Despite being provided with towels upon check-in, one was stolen while I was using the hot springs. When I approached the staff for assistance, they were unhelpful and failed to address the situation satisfactorily. To exacerbate matters, upon checking out, I was charged for the stolen towel, which felt unjust given the circumstances. Although I enjoyed the attractions of La Fortuna, including its natural beauty, I do not plan to stay at Baldi Hot Springs Hotel and Spa again in the future. The lack of attentive service, coupled with policy enforcement issues, detracted significantly from what could have been a more enjoyable experience.
Verified Expedia guest review

10/10 Exceptional

Lovely place. Our room was top notch and the free breakfast was delicious.
Andrea, 3-night family trip
Verified Expedia guest review

8/10 Very good

Nice facilities. Room was ok for the price. Food was below average.
Danniel, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Baldi was absolutely wondering, the staff was amazing and the hot springs were to die for. Amazing experience from the second we got there.
Cameron, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Amazing
Stuart, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Dylan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Very relaxing. The view of the volcano was amazing from the property.
MATTHEW, 4-night romance trip
Verified Expedia guest review

4/10 Fair

I did not like that we had to pay an additional $50 per night for my 10 year old daughter, but then were not provided with a roll away bed for her or even a towel. Our "view" was of a construction site. Our room was a "family suite", but it was just one giant room without even a sofa to sit on. It was not very family friendly. There seemed to be no perks to staying on-site at Baldi, other than breakfast. It was crowded by outside guests using the pools all but the very early morning hours.
Heidi, 3-night family trip
Verified Expedia guest review