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Sofitel Marrakech Palais Imperial & Spa

5.0 star property
Luxury hotel with spa, near Jemaa el-Fnaa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sofitel Marrakech Palais Imperial & Spa

Outdoor pool, pool umbrellas, pool loungers
BBQ/picnic Area
Lounge
Sauna, hot tub, Turkish bath/hammam, body treatments, hydrotherapy
Property entrance

Reviews

8.4 out of 10

Very good

Popular amenities

  • Electric vehicle charging point
    Electric vehicle charging point
  • Connecting rooms available
    Connecting rooms available
  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Non-smoking
    Non-smoking
  • Pool
    Pool
Main amenities
  • Daily housekeeping
  • 5 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Nightclub
  • Breakfast available
  • Free children's club
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • Hot tub
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
The price is €261
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Suite, 1 King Bed, Balcony, Pool View (Prestige Agdal or Atlas view)

Suite, 1 King Bed, Balcony, Pool View (Prestige Agdal or Atlas view)

Suite, 1 King Bed, Balcony, Pool View (Prestige Agdal or Atlas view)

Highlights

Balcony
Garden
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 43 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, View (Contemporary)

Junior Suite, 1 King Bed, View (Contemporary)

Junior Suite, 1 King Bed, View (Contemporary)

Highlights

Garden
Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 43 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, View

Premium bedding, down duvets, pillow-top beds, minibar

Superior Room, 1 King Bed, Balcony, View

Highlights

Balcony
Garden
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, View (Hivernage view)

Junior Suite, 1 King Bed, View (Hivernage view)

Junior Suite, 1 King Bed, View (Hivernage view)

Highlights

Garden
Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Terrace (Contemporary )

Junior Suite, 1 King Bed, Terrace (Contemporary )

Junior Suite, 1 King Bed, Terrace (Contemporary )

Highlights

Balcony
Garden
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Balcony, View (Garden Side)

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 2 Single Beds, Balcony, View (Garden Side)

Highlights

Balcony
Garden
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed, View (Atlas)

Junior Suite, 1 King Bed, View (Atlas)

Junior Suite, 1 King Bed, View (Atlas)

Highlights

Garden
Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, View (Contemporary)

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 King Bed, Balcony, View (Contemporary)

Highlights

Balcony
Garden
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, View (Prestige)

Superior Suite, 1 King Bed, View (Prestige)

Superior Suite, 1 King Bed, View (Prestige)

Highlights

Garden
Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Balcony (Contemporary)

Classic Room, 1 King Bed, Balcony (Contemporary)

Classic Room, 1 King Bed, Balcony (Contemporary)

Highlights

Balcony
Garden
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Balcony (Pool or Atlas view)

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 2 Double Beds, Balcony (Pool or Atlas view)

Highlights

Balcony
Garden
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Fountain
Four Seasons Resort Marrakech
Pool
Spa
Airport transfer
Pet-friendly
9.6 out of 10, Exceptional, (593)
The price is €709
includes taxes & fees
3 Dec - 4 Dec
Four Seasons Resort Marrakech
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About the area

Map
Rue Harroun Errachid, Quartier de l Hivernage, Marrakech, 40000

What's nearby

  • Casino de Marrakech - 2 min walk
  • Menara Mall - 13 min walk
  • Palais des Congrès - 18 min walk
  • Jemaa el-Fnaa - 3 min drive
  • Majorelle Garden - 4 min drive

Getting around

  • Marrakech (RAK-Menara) - 10 min drive
  • Marrakech Central Station - 29 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Casino de Marrakech - ‬4 min walk
  • ‪Cappuccino - Morocco - ‬7 min walk
  • ‪Paul - ‬13 min walk
  • ‪HUQQA GARDEN MARRAKECH - ‬6 min walk
  • ‪Café Extrablatt - ‬4 min walk

About this property

Sofitel Marrakech Palais Imperial & Spa

Sofitel Marrakech Palais Imperial & Spa is just 3.2 mi (5.2 km) from the airport and offers a shuttle (available 24 hours). Guests can grab a bite to eat at one of the 5 restaurants and visit the spa to be pampered with massages, body wraps or facials. Other highlights at this luxurious hotel include an outdoor pool, a nightclub and a free kid's club. Fellow travellers say great things about the helpful staff.

Languages

Arabic, English, French, German, Spanish

At a glance

Hotel size

  • 157 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • Pets stay for free (dogs and cats only, up to 4 kg per pet)
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site valet parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle (available 24 hours)*

Off-site

  • Area shuttle within 10 km*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • 5 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)

What to do

  • Fitness classes
  • Shopping
  • Golf lessons nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space (549 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2002
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Piano
  • Health club
  • An outdoor pool
  • Arcade/games room
  • Full-service spa
  • Nightclub
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • DVD player
  • LCD television

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Dressing gowns

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

What to enjoy

  • Balcony
  • Garden

Freshen up

  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

So Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy.

Dining

Le Jardin – This restaurant overlooks the garden.
Orangerie – This restaurant only serves dinner. Guests can enjoy drinks at the bar.
Oasis – Overlooking the pool, this restaurant only serves lunch.
So good – This restaurant serves lunch and dinner.
So zen – This restaurant only serves dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MAD 28.60 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MAD 23 for adults and MAD 12.50 for children
  • Airport shuttle service is offered for an extra charge of MAD 30 per vehicle (one way)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property charges fees to access So Lounge on weekends and during special events.

Also known as

Sofitel Marrakech Lounge Hotel
Sofitel Lounge Hotel
Sofitel Marrakech Lounge
Sofitel Lounge
Sofitel Marrakech Lounge Hotel Marrakech
Marrakech Sofitel
Sofitel Marrakech Lounge Spa
Sofitel Marrakech Palais Imperial Spa
Sofitel Marrakech Palais Imperial & Spa Hotel
Sofitel Marrakech Palais Imperial & Spa Marrakech
Sofitel Marrakech Palais Imperial & Spa Hotel Marrakech

Frequently asked questions

Does Sofitel Marrakech Palais Imperial & Spa offer free cancellation for a full refund?
Yes, Sofitel Marrakech Palais Imperial & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sofitel Marrakech Palais Imperial & Spa?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Sofitel Marrakech Palais Imperial & Spa?
Yes, cats and dogs stay for free, with a maximum weight of 4 kg per pet. Food and water bowls are available.
Is parking offered on site at Sofitel Marrakech Palais Imperial & Spa?
Yes, there's free valet parking. Electric car charging is available.
Is an airport shuttle service offered by Sofitel Marrakech Palais Imperial & Spa?
Yes, an airport shuttle is available. The charge is MAD 30 per vehicle one way.
What are the check-in and check-out times at Sofitel Marrakech Palais Imperial & Spa?
You can check in starting at 3 PM. Check-out time is noon.
Is there an on-site casino at Sofitel Marrakech Palais Imperial & Spa?
No, this hotel doesn't have a casino, but Casino de Marrakech (2-min walk) and Le Grand Casino de la Mamounia (5-min drive) are both nearby.
What is there to do at Sofitel Marrakech Palais Imperial & Spa and nearby?
On-site recreation at Sofitel Marrakech Palais Imperial & Spa includes fitness classes. Indulge in a treatment at the spa and soothe your senses in the hot tub. Sofitel Marrakech Palais Imperial & Spa also has a nightclub, an outdoor pool and a sauna, as well as a steam room, an arcade and a garden.
Are there restaurants at or near Sofitel Marrakech Palais Imperial & Spa?
Yes, there are 5 on-site restaurants, featuring garden views.
Does Sofitel Marrakech Palais Imperial & Spa have any outdoor private spaces?
Yes, every room features a balcony and a garden.
What's the area around Sofitel Marrakech Palais Imperial & Spa like?
Sofitel Marrakech Palais Imperial & Spa is located on the boardwalk in Hivernage, a short 11-minute walk from Avenue Mohamed VI and 13 minutes' walk from Menara Mall.

Sofitel Marrakech Palais Imperial & Spa Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

A must-stay in Morocco. 5 out of 5
This property was absolutely dreamy. The best service, incredible breakfast, lovely dinner and music. The pools are gorgeous and located in a peaceful area of the city close to so many restaurants.
1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

HimmatBir, 3-night trip
Verified Hotels.com guest review

6/10 Good

Sofitel Marrahech Experience
The hotel was well positioned and had a lovely garden and pool area. We had a junior suite which was very comfortable with balcony and good view. For a hotel of its status and daily charges, we were however, very disappointed with the limited restaurant choices. The pool bar/ restaurant was fine but the dinner options were very limited. We also did not like the digital menus which were difficult to load and use. We arrived from the airport at around 10.30am on the 5th October but were not able to access our room until 3pm. There was no apology offered or any attempt made to make us feel at home. I consider that this attitude was not in keeping with the perceived services offered by a 5 star hotel. The restaurant and bar service on the other hand was generally very good. In summary if asked, I could not recommend the hotel to any of my friends and would not choose to stay there again if I returned to Marrakech.
Neil, 5-night trip
Verified Hotels.com guest review

2/10 Poor

The dining experience was poor. We waited over an hour for low-quality meals, with a bottle of water costing 100 MAD instead of 7 MAD outside, feeling exploitative. The airport transfer was quoted at 500 MAD for a short ride, while a third-party service charged only 100 MAD. At checkout, I was wrongly billed 172 MAD for minibar items, leading to an awkward confrontation. Staff behavior was also problematic. Soukaina, the reception manager, was rude and dismissive, even laughing at me publicly. Additionally, my outside water was confiscated, which felt exploitative, especially in 90-degree heat. The hotel itself was not up to five-star standards, appearing worn and poorly maintained. Overall, my stay was marred by rude service, exploitative pricing, and a lack of care. I cannot recommend Sofitel Marrakech and urge potential guests to consider other options.
2-night trip
Verified Hotels.com guest review

6/10 Good

Manpreet, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

excellent experience
Hesham, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joel, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Horrible experience. Staff stole money at the spa out of my bath robe. The reception and the manager on duty were extremely rude and disrespectful
Farhan, 2-night business trip
Verified Expedia guest review

8/10 Very good

Heta, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Enjoyed our time
Rishi, 4-night family trip
Verified Expedia guest review

8/10 Very good

Shahd, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Kaningu, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sukhi, 1-night trip
Verified Expedia guest review

6/10 Good

Ce n’était pas digne d’un 5 étoiles
Jacques, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice and clean friendly staff it has everything you need to enjoy your holiday close to main old city and shopping areas and restaurants and clubs amazing views. I love it
adam, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Nicely located at a quiet neighbourhood and still possible to walk to the city centre. Personnel was very helpful and friendly and the breakfast quite good quality and choice.
Savvas, 5-night trip with friends
Verified Expedia guest review

8/10 Very good

The property is very nice, the recepcionist were not so nice to welcome us, I asked for a luxury room with 2 beds, never change us for one bed, the bedroom did not have coffe machine, I asked every day for it, never have it, and we have the last room of the building, 7 min walk to the restaurant for breakfast
patricia, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Stunning building and is high end luxury in the lobbies and stunning grounds, but room was very basic compared to the expected standards. Staff super friendly, respectful and helpful. Bed was so great and comfortable. Just felt for the price and expected 5 star experience it fell short of the mark for me.
Tanweer, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Outstanding! Although the property is impeccable, the staff of the Sofitel is what makes this hotel a wonderful and memorable stay. Hachim at the concierge desk took care to answer all of our queries in detail (and we had many!); Nouredine at the main restaurant remembered our orders and provided top notch service. We will definitely return in the near future.
Betsy, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Nicholas, 2-night trip
Verified Expedia guest review

2/10 Poor

Aaron, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic hotel near the Old Town of Marrakech. The rooms were huge and well laid out. The staff were friendly and courteous, and the gardens were a delighted. A beautiful hotel.
Mark, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Kristine Alexie, 2-night trip
Verified Expedia guest review

10/10 Exceptional

valeria, 2-night trip
Verified Hotels.com guest review