Polat Erzurum Resort Hotel Mola Cafe - 3 min drive
Dedeman Palandoken Ski Cafe - 4 min drive
Sway Hotel Ski Pub - 2 min drive
About this property
Balsoy Mountain
Balsoy Mountain allows you more time for skiing with ski-in/ski-out access. Guests indulge in spa services, then grab a bite to eat at the coffee shop/cafe. Skiers will appreciate the free ski shuttle, along with access to ski passes, storage and rentals.
Languages
English, Turkish
At a glance
Hotel size
44 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 12:30 PM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Free uncovered on-site self-parking
Wheelchair-accessible parking and van parking on site
Transfers
Airport shuttle from 6:00 AM to 2:30 AM*
Off-site
Free ski shuttle
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:00 AM
Hosted evening meals daily for a surcharge (reservations required)
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Free daily reception
Travelling with children
Playground
Childcare in room (surcharge)
What to do
Ski-in/ski-out access
Free ski shuttle
Ski passes
Skiing lessons
Priority access to ski lifts
Ice skating nearby
Services
24-hour front desk
Concierge services
Laundry facilities
Ski equipment hire
Ski storage
Snow sports gear
Facilities
Safe-deposit box at front desk
Spa services
Massage/treatment rooms
Banquet hall
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible restaurant
Well-lit path to entrance
Ski
Ski-in/ski-out access
Free ski shuttle
Ski passes
Priority access to ski lifts
Skiing lessons
Ski storage
Ski hire
Ski lifts nearby
Ski runs nearby
Ski area nearby
Snowboarding nearby
Room amenities
Be entertained
37-inch flat-screen TV
Premium satellite channels
Home comfort
Heating
Minibar
Electric kettle
Dressing gowns and slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Shower only
Bidet
Soap and shampoo
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
Food and drink
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Restaurant dining guide
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s).
Fees & policies
Refundable deposits
Deposit is payable by bank transfer and is due within 24 hours of booking the reservation
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
New Year's Day (1 January) gala dinner per adult: TRY 1000.00
New Year's Day (1 January) gala dinner per child: TRY 1000.00 (from 2 to 12 years old)
Optional extras
Airport shuttle service is offered for an extra charge of TRY 400 per room (one-way)
Late checkout can be arranged for an extra charge (subject to availability)
Hosted evening meal costs TRY 500
Children & extra beds
In-room babysitting is available for an extra charge
Airport shuttle for children between the ages of 1 and 12 costs TRY 100 (one-way)
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards, debit cards and cash.
Property Registration Number 20360
Also known as
Balsoy Mountain Hotel
Balsoy Mountain Erzurum
Balsoy Mountain Hotel Erzurum
Frequently asked questions
Are pets allowed at Balsoy Mountain?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Balsoy Mountain?
Yes, there's free self parking.
Is an airport shuttle service offered by Balsoy Mountain?
Yes, an airport shuttle is available from 6:00 AM to 2:30 AM. The charge is TRY 400 per room one-way.
What are the check-in and check-out times at Balsoy Mountain?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 12:30 PM. Late check-out is available for a charge (subject to availability).
What is there to do at Balsoy Mountain and nearby?
Have fun with on-site winter activities such as skiing. Balsoy Mountain also has spa services.
Are there restaurants at or near Balsoy Mountain?
Yes, there's an on-site restaurant.
What's the area around Balsoy Mountain like?
Balsoy Mountain is in Palandöken, a short 1-minute walk from Palandöken Mountain.
Balsoy Mountain Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
9.6/10
Staff & service
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
19 October 2024
Muhammed furkan
Muhammed furkan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 August 2024
Sakın, güzel temiz
Oteli Karadeniz ve Doğu anadolu turumuzun Erzurum ayağında bir gece kalmak için konakladık. İmkanlar güzel odalar rahat. Kahvaltısı zengin. Normalde kış oteli olmasından dolayı yazın sakin kafa dinlemelik
Furkan
Furkan, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
3 July 2024
Emirhan
Emirhan, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 February 2024
Bilge Eylem
Bilge Eylem, 2-night trip
Verified Hotels.com guest review
4/10 Fair
6 January 2024
bo
bo, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 November 2022
Tavsiye ediyorum.
2200 m yükseklikte, Palandöken kayak tesisinin yanıbaşında , güleryüzlü yardımsever çözüm odaklı personeli ile geniş, temiz, konforlu bir otel. Kahvaltısı yeterli, fiyat performans harika.