Avda. de la Cornisa, 13, Puerto Rico, Mogan, Las Palmas, 35130
What's nearby
Puerto Rico Beach - 10 min walk
Puerto Rico Shopping Center - 16 min walk
Amadores Beach - 18 min walk
Puerto Rico Marina - 19 min walk
Playa del Cura - 3 min drive
Getting around
Las Palmas (LPA-Gran Canaria) - 51 min drive
Airport shuttle (surcharge)
Restaurants
Tipsy Bee - 17 min walk
Restaurante Waikiki Bar - 12 min walk
Barbacoa Restaurant and Showbar - 5 min walk
Grill Costa Mar - 18 min walk
La cantina - 11 min walk
About this property
Servatur Puerto Azul
Servatur Puerto Azul features a free kids' club and puts you within a 15-minute walk of Puerto Rico Beach. Guests can indulge in spa services, then grab a bite to eat at one of the 2 restaurants. Other highlights at this eco-friendly hotel include 4 outdoor pools, a poolside bar and a fitness centre.
All-inclusive
All-inclusive room rates at Servatur Puerto Azul are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages
All buffet meals, snacks and select beverages included
Land activities
Tennis
Entertainment
On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Languages
English, German, Norwegian, Spanish, Swedish
At a glance
Hotel size
493 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Gala dinners are included for guests booked in half board and all-inclusive rate plans on Christmas Eve, Christmas Day, and New Year's Eve. Guests booked in other rate plans may choose to pay for the gala dinners at check-in if they wish to attend.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Free children's club
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (EUR 15 per day)
On-site parking is limited
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10:00 AM
2 restaurants
2 bars/lounges
Poolside bar
Coffee/tea in a common area
Snack bar/deli
Travelling with children
Free children's club
Children's pool
Water slide
Playground
Local/corner shop
Lifeguard on-site
What to do
Pool table
Beach nearby
Kayaking nearby
Scuba-diving nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Laundry facilities
Luggage storage
Multilingual staff
Pool loungers
Pool umbrellas
Facilities
7 buildings/towers
Built in 1989
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
4 outdoor pools
Arcade/games room
Spa services
Water slide
Accessibility
Wheelchair-accessible
Room amenities
Be entertained
42-inch TV
Home comfort
Air conditioning
Sleep well
Hypo-allergenic bedding
Blackout curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
Furnished balcony
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Free WiFi
Phone
Food and drink
Mini fridge
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services.
Awards and affiliations
Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Refundable deposits
Breakage deposit: EUR 150 per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 8 to 12 per person
Airport shuttle service is offered for an extra charge of EUR 50 per person (return)
Parking
Self-parking costs EUR 15 per day
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the hot tub
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property accepts major credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Servatur Puerto Azul All Inclusive Hotel Mogan
Servatur Puerto Azul All Inclusive Hotel
Servatur Puerto Azul All Inclusive Mogan
Servatur Puerto Azul All Inclusive
Servatur Puerto Azul Hotel
Servatur Puerto Azul Mogan
Servatur Puerto Azul Hotel Mogan
Servatur Puerto Azul All Inclusive
Frequently asked questions
Does Servatur Puerto Azul offer free cancellation for a full refund?
Yes, Servatur Puerto Azul does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Servatur Puerto Azul?
Yes, there are 4 outdoor pools and a children's pool.
Are pets allowed at Servatur Puerto Azul?
Sorry, pets aren't allowed.
Is parking offered on site at Servatur Puerto Azul?
Yes. Self-parking costs EUR 15 per day. Parking spaces may be limited.
Is an airport shuttle service offered by Servatur Puerto Azul?
Yes, an airport shuttle is available. The charge is EUR 50 per person return.
What are the check-in and check-out times at Servatur Puerto Azul?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Servatur Puerto Azul and nearby?
Have fun with nearby activities such as boat tours, fishing and jet-skiing. Enjoy a swim in one of the 4 outdoor swimming pools or use the hotel's other amenities, which include 2 bars and a water slide. Servatur Puerto Azul also has a fitness centre and spa services, as well as an arcade and a garden.
Are there restaurants at or near Servatur Puerto Azul?
Yes, there are 2 on-site restaurants.
Does Servatur Puerto Azul have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Servatur Puerto Azul like?
Servatur Puerto Azul is a short 18-minute walk from Amadores Beach and 10 minutes' walk from Puerto Rico Beach.
Servatur Puerto Azul Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
8.6/10
Amenities
7.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
25 October 2024
tomasz
tomasz, 9-night trip
Verified Hotels.com guest review
8/10 Very good
29 July 2024
Alice
Alice, 10-night trip
Verified Hotels.com guest review
8/10 Very good
20 July 2024
Giedrius
Giedrius, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 June 2024
Alexandru
Alexandru, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 May 2024
john
john, 7-night trip
Verified Expedia guest review
8/10 Very good
29 April 2024
Ian
Ian, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 April 2024
Absolutely lovely hotel, we were welcomed at reception by a joyous member of the hotel. She gave us all the details we needed and good information on how to get to our room. The room was a Junior Suite over looking the sea, it’s was tidy and comfortable and cleaned everyday for the 7 nights of our stay.
The restaurant was well organised with plenty of seating for everyone. The food is good with a good variety, this is cooked fresh in front of you. Staff are very attentive and always polite.
Plenty of swimming pools catering for everyone from kids to adult only. All the pools are clean and tidy.
We will definitely be returning in the future..
Thank you to all the staff for making our holiday so pleasurable 😁🙌
Stuart
Stuart, 7-night romance trip
Verified Expedia guest review
8/10 Very good
11 April 2024
Kenneth
Kenneth, 4-night trip
Verified Expedia guest review
2/10 Poor
10 April 2024
This place looks nice and the food was good too however the kids club was a nightmare. Kids didn’t need to
adam
adam, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 March 2024
The pool slides were a big hit with the kids. Staff are all happy to help with any query. We will be back next year
Michael
Michael, 7-night family trip
Verified Expedia guest review
6/10 Good
22 January 2024
The property is tidy and lovely views of the sea.
Lisa
Lisa, 3-night trip
Verified Expedia guest review
6/10 Good
2 December 2023
Pros
Nice location
Very clean
Good food
Cons
Rooms a bit stuffy
Bit of a maze to get around and to rooms (lots of lifts)
Not entirely all inclusive, some drinks are chargeable (seems random)
Evening Entertainment not very good
Ryan
Ryan, 7-night romance trip
Verified Expedia guest review
6/10 Good
25 November 2023
The views were spectacular!
Sunset is amazing the rooms are clean and spacious.
Robert
Robert, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
11 November 2023
Begoña
Begoña, 7-night trip
Verified Expedia guest review
10/10 Exceptional
17 October 2023
We were regular guests at the hotel pre pandemic, but the major remodel in 2021 has made this property into a luxury resort.
Front of house staff are friendly; attentive and adhere to support all requests made.
Our room was kept spotlessly clean on a daily basis and the dinning hall was filled with a polite and courteous team of which nothing was too much trouble.
The improved animation team provided fun and entertaining evening shows; quizzes and daily activities in and around the pool.
There is a taxi rank immediately outside the hotel should you require transport and I believe a small shop will be available onsite once the remodel is complete.
A stunning hotel; beautiful views at a reasonable price.
Francis
Francis, 5-night family trip
Verified Expedia guest review
8/10 Very good
9 February 2020
Fantastic
My family and I had a fantastic experience in this hotel. When we arrived, we got a bottle of red wine instead of the Champaign that they give as a welcome drink to all guest that is finished. The staffs are friendly, cheerful and service minded. We throughly enjoyed our stay. One thing I think they could improve is their entertainment and the hotel is old . but they said that the hotel will be renovated with in 3 years. So I hope to be back after it is renovated
Caleb
Caleb, 6-night family trip
Verified Hotels.com guest review
8/10 Very good
10 January 2020
Nice view
Really nice view to Atlantic Ocean.
Pekka
Pekka, 8-night trip
Verified Hotels.com guest review
8/10 Very good
23 December 2019
Loved the location. Set high up overlooking the sea
Verified traveller
7-night family trip
Verified Expedia guest review
10/10 Exceptional
16 December 2019
no frills hotel, but the service and staff were amazing. all inclusive deal was great, loved the views from the hotel. 2 heated pools+jacuzzi. would gladly stay again.
Verified traveller
3-night trip
Verified Orbitz guest review
10/10 Exceptional
1 December 2019
A very welcoming hotel, everything to ensure you have a great holiday. Fabulous views, spacious pool and bar areas, large dining room. Big choice of food and drink and all very plentiful. Helpful and attentive staff in the dining room, reception, the bars and entertainment team. Maids, maintenance and kitchen staff all friendly, they all said ‘hola’ and nothing at all was a problem.
Justina
Justina, 7-night romance trip
Verified Expedia guest review
8/10 Very good
3 November 2019
Nice stay
Staff excellent, hotel needs some updating but is closing next April for a massive refurbishment program
Rebecca
Rebecca, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 September 2019
Fantastic hotel
We only stayed 3 days all inclusive but wish we'd stayed longer, food was good, place was clean and friendly staff, must be one of best places to stay in Gran Canaria. I think this hotel must be at least a 4 star hotel.
DAVID
DAVID, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 September 2019
First time in Gran Canaria and it was a great experience because of this hotel. We were upgraded to a suite and the views from most rooms are stunning. 2 restaurants included so you can avoid noisy kids! We would return!
Verified traveller
7-night trip
Verified Expedia guest review
10/10 Exceptional
10 August 2019
Great
Great hotel do get upgraded room has Aircon food great kids will love it
Justin
Justin, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 July 2019
I thought the resort was great value for money. Food was excellent and definitely above 3*. Stayed in the junior suite which was good with nice patio area. Pool area great, plenty of sun loungers. Kids and day time entertainment very good. Only negative, was I thought the night time entertainment could have been better. Overall had a fab 2 relaxing week's holiday!