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Hotel Altamar

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Deluxe Double Room, Balcony, Sea View | 1 bedroom, premium bedding, in-room safe, desk
Double Room, Balcony, Sea View | 1 bedroom, premium bedding, in-room safe, desk
Deluxe Double Room, Balcony, Sea View | Living room | Flat-screen TV
Reception
Superior Double Room, Balcony, Sea View | Bathroom | Shower, free toiletries, hair dryer, bidet

Overview of Hotel Altamar

Hotel Altamar

3.0 star property
Family-friendly hotel with 3 outdoor pools, near Puerto Rico Beach
8.2 out of 10 Very good
8.2/10 Very good

86 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Airport transfer
  • Free WiFi
  • Restaurant
  • Gym
  • Bar
Map
Avda. La Cornisa nº 21, Puerto Rico, Mogan, Gran Canaria, 35130
Main amenities
  • Weekly housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • 3 outdoor pools
  • Breakfast available
  • Fitness centre
  • Children's pool
  • Pool bar
  • Babysitting
  • Children's club
  • Airport shuttle
  • Terrace
For families
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (surcharge)
  • Kitchenette
  • Private bathroom

Room options

About this area

What's nearby

  • Puerto Rico Beach - 17 min walk
  • Amadores Beach - 22 min walk
  • Playa del Cura - 4 min drive
  • Lago Taurito Water Park - 11 min drive
  • Mogan Port - 15 min drive
  • Mogán Beach - 17 min drive
  • Meloneras Beach - 23 min drive
  • Maspalomas Lighthouse - 21 min drive
  • Aqualand Maspalomas - 20 min drive
  • Yumbo Shopping Center - 21 min drive
  • Maspalomas Dunes - 21 min drive

Getting around

  • Las Palmas (LPA-Gran Canaria) - 60 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Aqui - 17 min walk
  • Amadores Beach Club - 6 min drive
  • Restaurante Gran Canaria - 5 min drive
  • Restaurante Waikiki Bar - 6 min drive
  • Grill Costa Mar - 6 min drive
Map

About this property

Hotel Altamar

Hotel Altamar features an airport shuttle, and puts you 0.9 mi (1.4 km) from Puerto Rico Beach and 1.1 mi (1.8 km) from Amadores Beach. Guests can take a dip in one of 3 outdoor pools or grab a bite to eat at Altamar Restaurant, which serves Regional cuisine. A poolside bar and a fitness centre are offered, and in-room conveniences include fridges and microwaves. Fellow travellers say good things about the convenient parking and walkability.

All-inclusive

All-inclusive room rates at Hotel Altamar are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

Danish, English, Finnish, French, German, Italian, Norwegian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Check-in

Contactless social distancing
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 257 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting*
  • Supervised childcare*
  • Children's club*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli

Travelling with children

  • Children's club (surcharge)
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Local/corner shop

What to do

  • Basketball
  • Volleyball
  • Shopping
  • Pool table
  • Beach nearby
  • Bike rentals nearby
  • Golfing nearby
  • Scuba-diving nearby

Working away

  • Meeting room
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 1987
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fitness centre
  • 18 holes of golf
  • 3 outdoor pools
  • Arcade/games room

Accessibility

  • Braille/raised signage
  • Lift
  • In-room accessibility (selected rooms)

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Ceiling fan
  • Coffee/tea maker

Sleep well

  • Premium bedding

What to enjoy

  • Balcony
  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Full-sized fridge/freezer
  • Microwave
  • Kitchenette
  • Stovetop
  • Toaster
  • Cookware, dishes and utensils

More

  • Weekly housekeeping
  • In-room safe
  • Guidebooks/recommendations

Special features

Dining

Altamar Restaurant – This restaurant specialises in Regional cuisine.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 10 to 15 for adults and EUR 5 to 7.50 for children
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Children's club access is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
Only registered guests are allowed in the guestrooms.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Also known as

Hotel Altamar Mogan
Altamar Mogan
Hotel Altamar Hotel
Hotel Altamar Mogan
Hotel Altamar Hotel Mogan

Frequently asked questions

Does Hotel Altamar offer free cancellation for a full refund?
Yes, Hotel Altamar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Altamar?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Altamar?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Hotel Altamar?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Altamar?
Sorry, there's no on-site parking at Hotel Altamar.
Is an airport shuttle service offered by Hotel Altamar?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Altamar?
You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless social distancing is available.
What is there to do at Hotel Altamar and nearby?
Have fun with nearby activities such as cycling and scuba-diving, and practise your swing on the nearby golf course. Additional recreation on-site includes basketball and volleyball. Enjoy a swim in one of the 3 outdoor swimming pools or use the hotel's other amenities, which include a fitness centre and an arcade. Hotel Altamar also has a picnic area and a garden.
Are there restaurants at or near Hotel Altamar?
Yes, Altamar Restaurant offers Regional cuisine.
Does Hotel Altamar have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a fridge and a microwave.
Does Hotel Altamar have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Altamar like?
Hotel Altamar is located a short 17-minute walk from Puerto Rico Beach. The local area is walkable and popular for its beaches.

Reviews

8.2

Very good

8.1/10

Cleanliness

8.3/10

Staff & service

7.5/10

Amenities

7.8/10

Property conditions & facilities

7.9/10

Eco-friendliness

Reviews

10/10 Exceptional

March break
First time at that area of Gran Canaria and very pleased we stayed at this hotel. All rooms appear to have the same excellent view and generous veranda with loungers, chairs and table. Rooms were lovely with living space and bedroom both with sliding doors onto the veranda and the room was well-equipped for any occasions of self-catering needs. Both areas with ceiling fans and windows for cooling off. With a shop on site, this made everything very easy. Hotel facilities were very enjoyable and we made use of the two pools, restaurant and entertainment. The site is high above the option of two beach areas that are both easily accessible via foot if you for the fitter and by regular free bus service should you require this. Ample taxis for direct and instant transport too. Altogether a very enjoyable stay and would definitely go back with confidence.
Balconies are just like advertised with loungers, table/parasol and chairs. Our view on arrival at room. Generally south facing so sunshine all day.
and in the morning.
One of the two pool areas. Very nice and easy access to restaurant/entertainment.
John, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Altamar 2022
lovely stay well kept hotel awesome views
Robert, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel, they care about cleanliness, the service is nice and helpful. Rooms cleaned daily, beach closest to Playa Amadores 15 minutes on foot, taxi cost 2.5 - 3 euro. The view from the hotel is captivating, each has a balcony overlooking the sea and deckchairs on the balcony, for me it is a big plus. There is a hairdresser, nail styling and massage services on site. We will remember our stay at this hotel. Delicious food.
Dorota, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Hotel Altamar
Absolutely brilliant we were only booked for ten days but stayed on for another four. Beds so comfy the whole of the apartment fantastic and the view fantastic.
One of the view's from my balcony
Marie, 10-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel, stayed many a time. Would had thought with Covid the cleaning would had been slightly better - in our week stay our apartment wasn’t mopped once, lift handles and doors marked should really be cleaned several times during the day. Didn’t see much cleaning of the communal areas tbh either.
7-night romance trip
Verified Expedia guest review

8/10 Very good

The sea view and large balcony was great! Did not like the steps
3-night romance trip
Verified Ebookers guest review

8/10 Very good

Beautiful sunny big terrace, lovely pool area , kitchen you could make dinner in ! Lift a bit of a pain , but not a problem .
5-night romance trip
Verified Expedia guest review

8/10 Very good

Good location and extra few. One minus it is the lift.
11-night romance trip
Verified Ebookers guest review

2/10 Poor

We were a family of 3 and were provided with only 2 single duvets/ blankets, despite of requesting multiple times at the hotel reception. The rooms are not cleaned daily. The balcony was not even cleaned even once for our stay of 1 week. The lift is terrible and not maintained well. Sometimes it just decides by itself to go in reverse direction. If we have to got to 8th floor from 1st floor... The lift will go from 1st floor to 6th floor and then again to 1st floor and then to 8th floor.... and it is very slow. So factor in atleast 10-15 mins extra every day. The hotel tells you about the free parking... but it is never available. We had to park our car away everyday, at least 15 -20 mins walk from hotel. Beach is far away as well. takes atleast 20-30 mins, with kids walk from top of hill to down and walking back, depends on how much energy is left in you. Factor in the cost of taxi for your commute.
6-night family trip
Verified Expedia guest review

10/10 Exceptional

This is the third time we've stayed at the Altamar. We love the convenience of having all you need on your balcony - 2 sunbeds, table, chairs and parasol so no need to stray far!
4-night romance trip
Verified Expedia guest review