Olas Altas 380, Col. Emiliano Zapata, Puerto Vallarta, JAL, 48380
What's nearby
Olas Altas Street - 1 min walk
Playa de los Muertos - 1 min walk
Los Muertos Pier - 2 min walk
Malecon - 18 min walk
Conchas Chinas Beach - 5 min drive
Getting around
Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 29 min drive
Restaurants
Pancho's Takos - 1 min walk
Cuates y Cuetes - 2 min walk
Lix by Xocodiva - 1 min walk
Tuna Azul - 1 min walk
Dee's Coffee Company - 2 min walk
About this property
Playa Los Arcos Hotel Beach Resort & Spa
At Playa Los Arcos Hotel Beach Resort & Spa, you can spend time at the beach enjoying the shade from a beach umbrella, plus you'll only be steps from Playa de los Muertos. 3 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Mi Pueblito serves breakfast, lunch and dinner. Other highlights include 2 bars/lounges, a poolside bar and a children's pool. Fellow travellers love the pool and helpful staff.
All-inclusive
All-inclusive room rates at Playa Los Arcos Hotel Beach Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet meals, snacks and select beverages included
Languages
English, Spanish
At a glance
Hotel size
160 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cots (infant beds)
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site parking is limited
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–noon
2 bars/lounges
Restaurant
Poolside bar
Coffee shop
Room service (limited hours)
Snack bar/deli
Travelling with children
Children's pool
Babysitting (surcharge)
What to do
On the beach
Bike rentals nearby
Ecotours nearby
Golfing nearby
Hiking/biking trails nearby
Kayaking nearby
Snorkelling nearby
Scooter/moped hire nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Wedding services
Multilingual staff
Porter/bellhop
Beach towels
Beach umbrellas
Facilities
Built in 1979
Garden
Terrace
3 outdoor pools
Full-service spa
Massage/treatment rooms
Accessibility
Lift
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Free local calls
More
Daily housekeeping
In-room safe
Special features
Spa
Spa Holistic has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.
Dining
Mi Pueblito – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 320 for adults and MXN 160 for children
Children & extra beds
Babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 10:00 PM
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Also known as
Playa Los Arcos Hotel Beach Resort Puerto Vallarta
Playa Los Arcos Hotel Beach Resort
Playa Los Arcos Beach Puerto Vallarta
Playa Los Arcos Beach
Playa Los Arcos Hotel Beach Puerto Vallarta
Playa Los Arcos Hotel Beach Resort And Spa
Playa Los Arcos Puerto Vallarta
Playa Los Arcos Hotel Beach Resort Spa
Los Arcos Puerto Vallarta
Los Arcos & Puerto Vallarta
Playa Los Arcos Hotel Beach Resort Spa
Playa Los Arcos Hotel Beach Resort & Spa Hotel
Playa Los Arcos Hotel Beach Resort & Spa Puerto Vallarta
Playa Los Arcos Hotel Beach Resort & Spa Hotel Puerto Vallarta
Frequently asked questions
Does Playa Los Arcos Hotel Beach Resort & Spa offer free cancellation for a full refund?
Yes, Playa Los Arcos Hotel Beach Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Playa Los Arcos Hotel Beach Resort & Spa?
Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Playa Los Arcos Hotel Beach Resort & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Playa Los Arcos Hotel Beach Resort & Spa?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at Playa Los Arcos Hotel Beach Resort & Spa?
Check-in start time: 3 PM; check-in end time: noon. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Playa Los Arcos Hotel Beach Resort & Spa?
No, this hotel doesn't have a casino, but Vallarta Casino (8-min drive) and Winclub Casino Platinum (10-min drive) are both nearby.
What is there to do at Playa Los Arcos Hotel Beach Resort & Spa and nearby?
Have fun with activities such as cycling, hiking and jet-skiing, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Playa Los Arcos Hotel Beach Resort & Spa also has 2 bars and spa services, as well as a garden.
Are there restaurants at or near Playa Los Arcos Hotel Beach Resort & Spa?
Yes, there's an on-site restaurant, Mi Pueblito.
What's the area around Playa Los Arcos Hotel Beach Resort & Spa like?
Playa Los Arcos Hotel Beach Resort & Spa is in Romantic Zone, a short 18-minute walk from Malecon and 2 minutes' walk from Los Muertos Pier. The local area is walkable and popular for its beaches.
Playa Los Arcos Hotel Beach Resort & Spa Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
7.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
28 January 2025
John
John, 3-night trip
Verified Hotels.com guest review
2/10 Poor
28 January 2025
Supposed to be Honeymoon, not Nightmare
It was the worst stay My wife and I have EVER experienced! We had reservations for 9 days. We stayed 1 night and left back for home! It may say resort, but it is not! Maybe in 1950. The hotel has not been kept up at all. Our room including the bathroom was maybe 325 sq ft. You couldn't use the toilet without closing door. No water pressure. No room for luggage. Very low light. Holes in curtains. Room was right next to housekeeping. Street adjacent had sirens running all night. Neighborhood was EXTREMELY sketchy. Drunk & disorderly outside our room till 3am. We had no view except for slums across street. We didnt get pool or beach view, not that it made a difference. Couldnt get another room. It was horrible!
Stephen
Stephen, 9-night trip
Verified Hotels.com guest review
8/10 Very good
26 January 2025
Great location
The location is perfect! The beach also perfect and they provide lounge chairs and umbrellas. We never had a problem getting a lounger and umbrella. The rooms are very small and outdated but we didn’t spend much time in it anyway. The beds are very firm but we’re actually pretty comfortable for us. There was not much street noise to be heard at night either. We did not choose the all inclusive and we were glad we did not. We were able to walk around the town and eat at many different places. Pacos Takos is right around the corner and I highly recommend waiting in line for it!
Shawna
Shawna, 6-night trip
Verified Hotels.com guest review
2/10 Poor
25 January 2025
Don't recommend
The bathrooms had mold everywhere, the tub leaked onto the floor creating a tripping hazard, the staff was rude. Only good thing is location.
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
14 January 2025
Jordan
Jordan, 4-night trip
Verified Hotels.com guest review
8/10 Very good
28 December 2024
Angelina
Angelina, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 December 2024
A wonderful vacation thanks to a great hotel
Very nice hotel. Perfect location. Could use some upgrades but overall, very well maintained, clean, and staff is amazing!
Eric
Eric, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 December 2024
anniversary.
came in from our stay at Rio Vallarta for one night, had a wonderful time.... service was very good.....beach vendors were way too aggressive, hotel needs to control it. other places in Mexico, don't need to say no, 5 times....
Greg
Greg, 1-night trip
Verified Hotels.com guest review
8/10 Very good
5 December 2024
A family vacation
Stayed for two weeks and the hotel staff was very helpful to make our stay pleasant. This is a family hotel with good food and entertainment. If you like a swimming pool or easy beach access this is the place to stay. It’s also a good location to walk to many locations and restaurants in the area
Verified traveller
14-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 December 2024
Sandra
Sandra, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 November 2024
Nice property. Great location
Lovely property in a great location. Very close to everything. The property is a little dated, but it’s still very nice. The staff is wonderful. I’ve stayed there twice and would stay there again
charlene
charlene, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 November 2024
Mary Ann
Mary Ann, 5-night family trip
Verified Hotels.com guest review
6/10 Good
4 November 2024
Nice trip overall, but since my room was booked through hotels.com, I was received the worst room in the hotel--street view, but the windows didn't open. Room had an overwhelming smell of mildew.
Verified traveller
5-night trip
Verified Hotels.com guest review
8/10 Very good
31 October 2024
Enrique
Enrique, 3-night trip
Verified Hotels.com guest review
8/10 Very good
31 October 2024
Andrea
Andrea, 12-night trip
Verified Travelocity guest review
6/10 Good
31 October 2024
The area is very nice, our biggest concern was the staffs willingness to help, be friendly and demanding tips when we were tipping already. We had to request multiple times/days to get our room clean, receive our complementary water, and when dinning waiting or having to find ourself something as simple as napkins or cutlery to eat.
The pool area is a bit small too especially when kids are playing, it makes it a bit difficult to relax and the adult pool is very small and many times there was kids in it as well and the staff would do nothing about it.
The plus was that the food was very goods, it was relatively clean, and the few staff members that were helpful really helped make our trip special.
Matthew
Matthew, 8-night trip
Verified Expedia guest review
6/10 Good
31 October 2024
the hair condition is not excellent
Cristina
Cristina, 3-night trip
Verified Expedia guest review
6/10 Good
31 October 2024
Imelda
Imelda, 4-night trip
Verified Expedia guest review
8/10 Very good
30 October 2024
Enjoyed the relaxed vibe and close proximity to restaurants.
Mary Jo
Mary Jo, 3-night family trip
Verified Expedia guest review
8/10 Very good
30 October 2024
Nice stay
Lonnie
Lonnie, 3-night trip with friends
Verified Hotels.com guest review
6/10 Good
30 October 2024
Front desk was not very friendly at check in
Margarita
Margarita, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
29 October 2024
Definitely staying again at this location, we had a great experience, staff really friendly
Ivan Candelaria
Ivan Candelaria, 7-night trip with friends
Verified Expedia guest review
2/10 Poor
27 October 2024
The property is very old and outdated. The pool area was missing tiles and was cause for cut toes. The air condenser insode the hotel room was pouring all condensation into the room. 😐