At Sercotel Hotel Pozuelo, unwind with a coffee at the on-site cafe or explore the local cuisine at Filarmonia Restaurant. Connect to WiFi and take advantage of a front-desk safe, luggage storage, and wedding services that make your stay memorable.
Camino de las Huertas-Edificio 5, 2, Pozuelo de Alarcon, Community of Madrid, 28223
What's nearby
Madrid Zoo Aquarium - 11 min drive - 9.7 km
Gran Via - 12 min drive - 13.0 km
Royal Palace of Madrid - 13 min drive - 13.2 km
Plaza Mayor - 14 min drive - 14.1 km
Puerta del Sol - 16 min drive - 14.6 km
Getting around
Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 26 min drive
Madrid El Barrial-Centro Comercial Pozuelo Station - 5 min drive
Madrid Aravaca Station - 6 min drive
Pozuelo Station - 27 min walk
Belgica Station - 17 min walk
Dos Castillas Station - 22 min walk
Pozuelo West Station - 28 min walk
Restaurants
Cafe Pizarro - 9 min walk
Suri - 7 min walk
La Cocina de Cecilia - 15 min walk
La Cantina de Pozuelo - 13 min walk
La Casica - 2 min walk
About this property
Sercotel Hotel Pozuelo
At Sercotel Hotel Pozuelo, you'll be within a 15-minute drive of Madrid Zoo Aquarium and Gran Via. Guests looking for a bite to eat can visit Filarmonia Restaurant, which serves local cuisine and is open for breakfast and lunch. Other features include a bar/lounge and a snack bar/deli.
Languages
English, French, Spanish
At a glance
Hotel size
48 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
Parking
On-site self-parking (EUR 12 per day)
On-site parking is limited
On-site garage
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
Working away
Business centre
4 meeting rooms
Conference space (2422 square feet)
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Built in 2001
Safe-deposit box at front desk
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled) and heating
Minibar
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Phone
Food and drink
Full-sized fridge/freezer
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Dining
Filarmonia Restaurant – This restaurant specialises in local cuisine and serves breakfast and lunch.
Cafe-Bar – This café specialises in local cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Open selected days.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 13.50 per person
Children & extra beds
Rollaway beds are available for EUR 20.0 per night
Parking
Self-parking costs EUR 12 per day
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Hotel Pozuelo Pozuelo De Alarcon
Hotel Pozuelo
Pozuelo
Pozuelo
Hotel Pozuelo
Sercotel Hotel Pozuelo Hotel
Sercotel Hotel Pozuelo Pozuelo de Alarcon
Sercotel Hotel Pozuelo Hotel Pozuelo de Alarcon
Frequently asked questions
Does Sercotel Hotel Pozuelo offer free cancellation for a full refund?
Yes, Sercotel Hotel Pozuelo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sercotel Hotel Pozuelo?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sercotel Hotel Pozuelo?
Yes. Self-parking costs EUR 12 per day. Parking spaces may be limited.
What are the check-in and check-out times at Sercotel Hotel Pozuelo?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Sercotel Hotel Pozuelo?
No, this hotel doesn't have a casino, but Casino Gran Via (14-min drive) and Casino de Madrid (15-min drive) are both nearby.
Are there restaurants at or near Sercotel Hotel Pozuelo?
Yes, Filarmonia Restaurant offers local cuisine.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Sercotel Hotel Pozuelo Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.0/10
Amenities
9.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
8 January 2024
Very nice place to stay
Veronica
Veronica, 2-night trip
8/10 Very good
15 October 2024
Staff was nice, helpful and friendly
ALTAF
ALTAF, 3-night trip
10/10 Exceptional
3 August 2024
Loved our stay there! Also staff is super friendly! Recommended!
ahmed
ahmed, 1-night trip
6/10 Good
24 October 2024
Low class Hotel
Ramon
Ramon, 1-night trip
10/10 Exceptional
18 October 2024
Very beautiful
Barinderjit
Barinderjit, 4-night trip
10/10 Exceptional
4 November 2024
Stayed for business. I was early for check-in, not only did I get the room, but I was given an upgrade! The room was spacious, the bed super confortable, the minibar very well stocked, good shower and stuff. The breakfast was great! And I also had dinner at their restaurant and it was pretty good too. There are at least 4 restaurants that looked great walking distance.
Rubén
Rubén, 1-night trip
10/10 Exceptional
28 September 2024
Excellent choice!
Eduardo
Eduardo, 5-night trip
10/10 Exceptional
16 May 2024
Quiet and convenient
Murray
Murray, 5-night trip
10/10 Exceptional
1 July 2023
Convenient hotel near ESIC
Silvia
Silvia, 7-night trip
10/10 Exceptional
28 June 2024
Wonderful little hotel that we discovered by mistake due to re-planning. Staff were very attentive. Will be back.
Mark
Mark, 8-night trip
10/10 Exceptional
25 August 2024
Super
Pablo
Pablo, 3-night trip
10/10 Exceptional
29 December 2023
Great!
Iñaki
Iñaki, 1-night trip
10/10 Exceptional
22 April 2023
Excellent service
Carlos
Carlos, 7-night trip
10/10 Exceptional
27 August 2022
Just a perfect stay. Nothing to complain about except the hote weather in Spain. But everything is amazing including the hotel staff.
Edicer
Edicer, 3-night trip
10/10 Exceptional
26 August 2023
Good price
Gustavo
Gustavo, 2-night trip
10/10 Exceptional
4 August 2024
A hidden gem
A nice and clean hotel with warm friendly staff.
There was a shop near by, plus the bus was easy to get used to. It made for a great trip as we commuted into the city.
The area felt safe and clean with no problems.
I travelled with my 14 year old nephew who loved everything about the hotel. Easy transport. Shop and a couple of restaurants near by.
You have to travel about 20/30 minutes into the main area, but it was easy, frequent, safe and unique.
Kevin
Kevin, 2-night trip
8/10 Very good
1 August 2023
The staff was really nice and helpful. The breakfast was nice but I think a bit overpriced for what you get. The biggest flaw was the cleaning service, they told me they could only change the blankets every 4 days and there was always a pretext when I ask them to clean the floor or the room properly. it was a nice room and again the staff was really nice.
Bernadette
Bernadette, 7-night trip
10/10 Exceptional
24 February 2025
Birgitte
Birgitte, 2-night trip
10/10 Exceptional
3 February 2025
De maravilla
Luis
Luis, 3-night trip
8/10 Very good
30 January 2025
Marcos
Marcos, 1-night trip
10/10 Exceptional
25 January 2025
Cómodo, bonito y confortable
Hotel cómodo, bonito y confortable. Junto a un trato humano excelente t una comida aceptable, no pido más. Alojamiento recomendable; hay detalles que se podrian mejorar, xq nada es perfecto y todo es susceptible de mejorar. En general, perfecta la estancia.
Elena
Elena, 1-night trip
10/10 Exceptional
26 December 2024
Jederzeit wieder!
Sehr schönes Hotel von außen, was sich auch in der Innenausstattung zeigte.
Restaurant innerhalb des Hauses, sehr nettes Personal, mehrsprachig natürlich.
Verified traveller
1-night trip
10/10 Exceptional
21 December 2024
Franc
Franc, 1-night trip
8/10 Very good
30 November 2024
Marcos
Marcos, 2-night trip
10/10 Exceptional
3 November 2024
Hôtel sympathique en dehors de Madrid. Bien équipé. Chambres spacieuses. Personnel très agréable et à l’écoute.
Restaurant sur place ainsi que qq autres à proximité permettant de déjeuner ou dîner.