When visiting Helena, DoubleTree by Hilton Helena Downtown is a great choice to consider. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Bella Roma, which serves Italian cuisine. A bar/lounge and a snack bar/deli are offered, and in-room conveniences include fridges and microwaves. Fellow travellers love the helpful staff.
Languages
English
At a glance
Hotel size
72 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) in rooms*
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
Off-site
Free area shuttle
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
Shared microwave
Snack bar/deli
Water dispenser
Travelling with children
Children stay for free (see details)
Free local shuttle
What to do
Golfing nearby
Hiking/biking trails nearby
Downhill skiing nearby
Snowmobiling nearby
Working away
24-hour business centre
Meeting rooms
Computer station
Conference space (2242 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
Built in 2017
ATM/banking
Safe-deposit box at front desk
Terrace
Fireplace in reception
24-hour fitness centre
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Closed-captioned TV
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
50-inch flat-screen TV
Premium TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Down duvet
Blackout curtains
Premium bedding
Free cot/infant bed
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Wireless Internet access (surcharge) (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Free local calls
Electrical adapters/chargers
Food and drink
Fridge
Microwave
More
Daily housekeeping
In-room safe (laptop compatible)
Mobile key entry
Special features
Dining
Bella Roma – This restaurant specialises in Italian cuisine.
Fees & policies
Optional extras
WiFi is available in guest rooms for USD 4.95 per night (rates may vary)
Buffet breakfast is offered for an extra charge of approximately USD 11.95 for adults and USD 6.95 for children
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Also known as
Holiday Inn Helena Downtown Hotel
Holiday Inn Helena Downtown
DoubleTree Hilton Helena Downtown Hotel
DoubleTree Hilton Helena Downtown
Park Plaza Helena
Holiday Inn Helena Hotel Helena
Helena Park Plaza
Holiday Inn Helena Downtown Conference Center
Doubletree By Hilton Helena
DoubleTree by Hilton Helena Downtown Hotel
DoubleTree by Hilton Helena Downtown Helena
DoubleTree by Hilton Helena Downtown Hotel Helena
Frequently asked questions
Does DoubleTree by Hilton Helena Downtown offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Helena Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at DoubleTree by Hilton Helena Downtown?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at DoubleTree by Hilton Helena Downtown?
Yes, there's free self parking.
What are the check-in and check-out times at DoubleTree by Hilton Helena Downtown?
You can check in starting at 3 PM. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at DoubleTree by Hilton Helena Downtown?
No, this hotel doesn't have a casino, but Lucky Buckys Casino (8-min drive) is nearby.
What is there to do at DoubleTree by Hilton Helena Downtown and nearby?
During the winter, enjoy fun activities nearby such as downhill skiing and snowmobiling, and return when the snow melts for a round of golf at the nearby golf course. DoubleTree by Hilton Helena Downtown also has a 24-hour fitness centre.
Are there restaurants at or near DoubleTree by Hilton Helena Downtown?
Yes, Bella Roma offers Italian cuisine.
What's the area around DoubleTree by Hilton Helena Downtown like?
DoubleTree by Hilton Helena Downtown is a short 6-minute walk from Reeder's Alley and 8 minutes' walk from Cathedral of St. Helena.
DoubleTree by Hilton Helena Downtown Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
4/10 Fair
17 January 2025
Not so good. Cooler was broke, hot tub was broken and unable to use, no refrigerator in the room, and no complimentary breakfast for price of the room. Ordered breakfast and was charged $15 for a breakfast sandwich. Overall disappointed in. My stay.
Lynsey
Lynsey, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
6 January 2025
Kelly
Kelly, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 December 2024
Helena stay
The receptionist at the desk was awesome. Super nice and helpful.
John
John, 1-night trip
Verified Hotels.com guest review
4/10 Fair
10 December 2024
Jessica
Jessica, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 October 2024
Elijah
Elijah, 1-night trip
Verified Expedia guest review
10/10 Exceptional
18 October 2024
Great spot to stay!
Andrew
Andrew, 1-night romance trip
Verified Expedia guest review
2/10 Poor
16 October 2024
Charity
Charity, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 September 2024
Na
Pamalia
Pamalia, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
18 September 2024
Rob
Rob, 1-night trip
Verified Expedia guest review
10/10 Exceptional
16 September 2024
Another great stay
Another great stay. The personnel at this property never disappoint. On this visit Justin went above and beyond to accommodate my requests upon arrival. Thank you again.
Penelope
Penelope, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
3 September 2024
Kathleen
Kathleen, 2-night trip
Verified Expedia guest review
10/10 Exceptional
27 August 2024
Excellent place to stay
Charles
Charles, 1-night trip
Verified Orbitz guest review
8/10 Very good
26 August 2024
Staff was pleasant and informative. Enjoyed our stay.
Bridget
Bridget, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 August 2024
Amy
Amy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
11 August 2024
Colby M
Colby M, 1-night trip
Verified Expedia guest review
6/10 Good
2 August 2024
breakfast buffet was not complimentary and the food that should have been hot was cold
Frank
Frank, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
31 July 2024
Thank you
Appreciate the friendliness of the staff at check in including the fresh cookies for the kids after a long trip
Corey
Corey, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 July 2024
Wonderful experience easy to get around within steps of The walking mall