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The Palace of the Lost City at Sun City Resort

5.0 star property
Luxury hotel in Moses Kotane with golf course and spa

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Photo gallery for The Palace of the Lost City at Sun City Resort

Building design
Outdoor pool, pool umbrellas, pool loungers
Lobby
Waterslide
Water park
Surrounded by the beauty of Sun City Resort, The Palace of the Lost City offers a luxurious getaway with 18 holes of golf, a casino featuring 2 VIP rooms and exciting games. Treat yourself to pampering at The Royal Salon spa or enjoy family-friendly fun at the water park.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free parking
  • Pool
  • 24/7 front desk
  • Connecting rooms available
  • Bar
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Golf course
  • Casino
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool and lazy river
  • Free water park
  • Nightclub
  • Free area shuttle
  • Free casino shuttle
  • 2 outdoor tennis courts
  • Fitness centre

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (surcharge)
  • Playground on-site
  • Connecting/adjoining rooms available
The current price is €399
includes taxes & fees
7 Apr - 8 Apr

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Luxury Pool Facing Room

Superior Luxury Pool Facing Room

Superior Luxury Pool Facing Room

Highlights

Air conditioning
Connecting rooms available
TV
Ceiling fan
Blackout curtains
Separate bath and shower
Hairdryer
Private bathroom
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Luxury Room

Superior Luxury Room

Superior Luxury Room

Highlights

Air conditioning
Connecting rooms available
TV
Ceiling fan
Blackout curtains
Separate bath and shower
Hairdryer
Private bathroom
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Air conditioning
Connecting rooms available
TV
Ceiling fan
Blackout curtains
Separate bath and shower
Hairdryer
Private bathroom
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Luxury Family Room

Superior Luxury Family Room

Superior Luxury Family Room

Highlights

Air conditioning
Connecting rooms available
TV
Ceiling fan
Blackout curtains
Separate bath and shower
Hairdryer
Private bathroom
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

Highlights

Air conditioning
Connecting rooms available
TV
Ceiling fan
Blackout curtains
Separate bath and shower
Hairdryer
Private bathroom
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Twin Room

Luxury Twin Room

Luxury Twin Room

Highlights

Air conditioning
Connecting rooms available
TV
Ceiling fan
Blackout curtains
Separate bath and shower
Hairdryer
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
Sun City Resort, Moses Kotane, North West, 0316

What's nearby

  • The Valley of Waves - 15 min walk - 1.3 km
  • The Gary Player Golf Course - 5 min drive - 1.7 km
  • Sun City Casino - 5 min drive - 1.9 km
  • Waterworld - 7 min drive - 2.3 km
  • Pilanesberg National Park - 14 min drive - 9.2 km

Getting around

  • Free local area shuttle
  • Free casino shuttle

Restaurants

  • ‪Acacia Terrace Cafe - ‬12 min drive
  • ‪Crystal Court - ‬1 min walk
  • ‪Ocean Basket - ‬8 min walk
  • ‪Shebeen - ‬5 min drive
  • ‪Steers - ‬18 min walk

About this property

The Palace of the Lost City at Sun City Resort

The Palace of the Lost City at Sun City Resort puts you within a 15-minute drive of Pilanesberg National Park and features a golf course and a casino. You can visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy, and Crystal Court, one of 3 restaurants, serves international cuisine and is open for breakfast and dinner. Other highlights at this luxurious hotel include a free water park, an outdoor pool and a nightclub. Fellow travellers love the helpful staff.

Languages

Afrikaans, English, Xhosa, Zulu

At a glance

DONE

Hotel size

    • 335 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Minimum check-in age – 16
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • This property provides return airport shuttle service from Pilanesberg International Airport (NYT) only.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
    • Babysitting*
    • Supervised childcare*
    • Children's club*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Wheelchair-accessible parking on site
DONE

Off-site

    • Free area shuttle
    • Free casino shuttle
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • 3 restaurants
  • 3 coffee shops
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's club (surcharge)
  • Free water park access
  • Children's pool
  • Mini golf
  • Lazy river
  • Free local shuttle
  • Playground
  • Supervised childcare (surcharge)
  • Local/corner shop

What to do

  • Archery
  • Ecotours
  • Golfing
  • Mini golf
  • Mountain biking
  • Safari
  • Wildlife viewing
  • Segway hire/tours
  • Parasailing
  • Motor boating
  • Personal watercraft (motorised)
  • Waterskiing
  • Ziplining
  • Shopping
  • Pool table

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Segway hire/tours

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • Golf course on-site
  • An outdoor pool
  • Free water park
  • Arcade/games room
  • Casino
  • Full-service spa
  • Lazy river
  • Nightclub
  • 51 casino gaming tables
  • 700 casino slot machines
  • 2 casino VIP rooms
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Slippers

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

The Royal Salon has massage/treatment rooms, couples treatment room(s) and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Crystal Court – This restaurant specialises in international cuisine and serves breakfast and dinner. Reservations are required.
The Grill Room – Overlooking the garden, this steakhouse specialises in international cuisine and only serves dinner. Reservations are required. Open daily.
Plume – This fine-dining restaurant specialises in French cuisine and only serves dinner. Reservations are required. Open selected days.
Tusk Bar & Lounge – This piano bar specialises in African cuisine and only serves light fare. Open daily.
Bocado – This poolside restaurant specialises in Mediterranean cuisine and only serves light fare. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Late checkout can be arranged for an extra charge

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 May to 23 June:
  • Water park

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 1977/071333/06

Also known as

Palace Lost City Hotel Sun City
Palace Lost City Hotel
Palace Lost City Sun City
Palace Lost City
The Palace Of The Lost City Hotel Sun City
The Palace Of Lost City
Palace Lost City Sun City Resort
Palace Lost Resort
Palace Lost
The Palace of the Lost City
The Palace of the Lost City at Sun City Resort Hotel
The Palace of the Lost City at Sun City Resort Moses Kotane

Frequently asked questions

Is there a pool at The Palace of the Lost City at Sun City Resort?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at The Palace of the Lost City at Sun City Resort?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at The Palace of the Lost City at Sun City Resort?

Yes, there's free self and valet parking.

What are the check-in and check-out times at The Palace of the Lost City at Sun City Resort?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge.

Is there an on-site casino at The Palace of the Lost City at Sun City Resort?

Yes, there's a casino, featuring 700 slot machines and 51 gaming tables.

What is there to do at The Palace of the Lost City at Sun City Resort and nearby?

Have fun with on-site activities such as mountain biking, parasailing and waterskiing, and practise your swing at the golf course. Additional recreation on-site includes ecotours, segway hire and game viewing. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Palace of the Lost City at Sun City Resort also has a casino, a nightclub and a lazy river, as well as a sauna, a steam room and an arcade.

Are there restaurants at or near The Palace of the Lost City at Sun City Resort?

Yes, there are 3 on-site restaurants, featuring international cuisine, garden views and poolside dining.

What's the area around The Palace of the Lost City at Sun City Resort like?

The Palace of the Lost City at Sun City Resort is located a short 15-minute walk from The Valley of Waves.

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The Palace of the Lost City at Sun City Resort Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Fantastically beautiful place with tons to do.
Heinrick, 2-night trip

10/10 Exceptional

Stayed at the Palace after watching the movie Blended. Did not disappoint!
Sonia, 2-night trip

10/10 Exceptional

Staff was amazing and everyone was nice
Jesus, 1-night trip

10/10 Exceptional

The best hotel we've ever stayed in, this is our third time.
Louis, 4-night trip

10/10 Exceptional

Really good food and the staff was perfect. Thank you for all you did for us
Jesus, 1-night trip

10/10 Exceptional

An excellent hotel with nice rooms, grounds and food. The only minor downsides were queues at reception and concierge and delays in getting tea and coffee served at breakfast
David, 3-night trip

10/10 Exceptional

Excellent
Zukiswa, 2-night trip

10/10 Exceptional

African Paradise
Our stay was very comfortable. We enjoyed excellent breakfast and beautiful environment.
Dilyara, 7-night trip

10/10 Exceptional

The hotel setting was spectacular, and the service was exceptional. Our room was exceptionally quiet. Just exploring the hotel grounds was a mini-adventure! The only area for improvement was in a few of the meals (steak over-cooked, service occasionally slow at Tusk's bar).
Basil, 8-night trip

10/10 Exceptional

Amazing stay
Kirstine, 7-night trip

10/10 Exceptional

Great stay
Another very enjoyable stay here, as it always is. Would throughly recomend this hotel.
Steven, 3-night trip

8/10 Very good

Hotel is nice but breakfast terrible
The hotel is nice enough with good surroundings and plenty to do. However the service in the breakfast room was severely lacking. Cold food, rude staff and no one seems to care at all. Very disappointing breakfasts.
paula, 3-night trip

10/10 Exceptional

Superou todas as expectativas!!!
4-night trip

10/10 Exceptional

Excellent
Denise, 1-night trip

10/10 Exceptional

This was our third trip to The Palace and it was just perfect. Our friends that came along were South African and they had low expectations until we arrived. Their mind was quickly changed after the first day.
Laurence, 3-night trip

10/10 Exceptional

Splendid hotel with fabulous breakfast in huge park like gardens Huge swimming pool Stayed several times before Only drawback is the naughty monkeys roaming around
Reinette, 4-night trip

10/10 Exceptional

The most beautiful hotel I’ve ever been to
Nazafarin, 3-night trip

10/10 Exceptional

Phenomenal Palce
The Palace EXCEEDED all of my Expectations! This place is extraordinary...it is magical! The service provided by the manager, Francois, Gemolemo at the Front Desk, Seipati, Concierge, and Anna, Housekeeping was second to none! They all went above and beyond to make my stay truly magnificent! The Palace and my stay were Phenomenal!
Irene, 3-night trip

10/10 Exceptional

My time at the palace was excellent very Friendly stàff nothing was too much trouble food was great it ŵàs wonderful
Alan James, 2-night trip

10/10 Exceptional

Very nice place, good service!
Thomas, 2-night trip

10/10 Exceptional

Beautiful and will be back!
Manesh, 2-night trip

8/10 Very good

5 star hotel with 3 star service.The hotel and the facilities were excellent however the service was very poor on a number of occasions. We also had some issues with the room that weren’t resolved despite raising them a number of times and service in the bars and restaurants was so slow and not very professional. Loved the palace itself and the food was very good but the service was a real let down.
Andrew, 4-night trip

10/10 Exceptional

Excellent customer service, beautiful hotel and a fantastic stay. We will back!
Kelly-Ann, 2-night trip

10/10 Exceptional

Highly recommend 5stars
ryan, 8-night trip

10/10 Exceptional

Relax in comfort and style.
Excellent service and great food. All staff very friendly and informstive.Will definately call again.
Elsabe, 3-night trip