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Hotel Duman

4.0 star property
Astana hotel with 2 restaurants and spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Duman

Exterior
Indoor pool
Lobby sitting area
Lobby
Deluxe Double Room

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Free parking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • ATM/banking services

Feel at home (6)

  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Lift
  • Flat-screen TV
The price is €101
includes taxes & fees
31 Dec - 1 January 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
2 bedrooms
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property

Best Western Plus Astana

Free breakfast
Airport transfer
Parking available
Free WiFi
9.0 out of 10, Wonderful, (162)
The price is €71
includes taxes & fees
3 Jan - 4 January 2025
Best Western Plus Astana
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About the area

Map
Korgalzhyn highway 2a, Astana, Akmola region, 010000

What's nearby

  • EXPO 2017 - 5 min drive - 3.1 km
  • Astana Arena - 6 min drive - 5.1 km
  • Bayterek Tower - 8 min drive - 6.5 km
  • Kazakhstan Central Concert Hall - 8 min drive - 6.8 km
  • The US Embassy and the Consulate in Kazakhstan - 9 min drive - 8.0 km

Getting around

  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 13 min drive
  • Astana Railway Station - 35 min drive

Restaurants

  • ‪Korean House - ‬4 min drive
  • ‪Dark Side - ‬13 min walk
  • ‪Starbucks - ‬4 min drive
  • ‪Пинта Bar & Grill - ‬4 min drive
  • ‪Tary - ‬5 min drive

About this property

Hotel Duman

When visiting Astana, Hotel Duman is a great choice to consider. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 2 restaurants. An indoor pool, a bar/lounge and a fitness centre are other highlights.

Languages

Chinese (Mandarin), English, Russian

At a glance

DONE

Hotel size

    • 200 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Private dining

Travelling with children

  • Trampoline

Working away

  • 24-hour business centre

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Free newspapers in reception

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path to lift
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Dressing gowns and slippers

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Mini fridge
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Apriori. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

Томирис – On-site restaurant.
Жулдыз – On-site restaurant.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately KZT 7000 for adults and KZT 7000 for children
  • Early check-in can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards and cash.

Also known as

Duman
Hotel Duman Hotel
Hotel Duman Astana
Hotel Duman Hotel Astana

Frequently asked questions

Does Hotel Duman offer free cancellation for a full refund?
Yes, Hotel Duman does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Duman?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Hotel Duman?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Duman?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Duman?
You can check in starting at 2:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon.
What is there to do at Hotel Duman and nearby?
Hotel Duman has a spa and an indoor pool, as well as a fitness centre.
Are there restaurants at or near Hotel Duman?
Yes, there are 2 on-site restaurants.

Hotel Duman Reviews

Reviews

8.4

Very good

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

It was overall very good. Although it was just a bit annoying that absolutely each time I arrived at my room, my key card didn't work, and I needed to return to reception, 15 floors away, essentially every time I came back to the room.
Seth, 1-night trip
Verified Expedia guest review

2/10 Poor

Service was good , but the bathroom in the room was terrible . There was mold everywhere. Just bad. The room itself was not too bad. It did smell strange tho.
Alberto, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great value hotel
Really great hotel. The staff was super accommodating, nice rooms and health center, healthy and abundant breakfast buffet.
Elena, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Kseniya, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Henry, 3-night trip
Verified Expedia guest review

8/10 Very good

Front desk staff speaks English!!! Very pleased 😀
Alex, 1-night trip
Verified Expedia guest review

8/10 Very good

Verified Expedia guest review

8/10 Very good

Luca, 3-night trip
Verified Hotels.com guest review

8/10 Very good

The spa-gym was good with 18m swimming pool and good Russian (humid) sauna which is open from 7 am on weekdays, although it gets a bit crowded with local swimmers. The room is spacious. Comfortable enough, but the boiling pot was out of order and the shower top was also broken. The lobby "bar" was not providing any alcoholic drinks because their license was expired. But in general I do not have serious complains and my stay was rather comfortable.
3-night business trip
Verified Hotels.com guest review

6/10 Good

Emma, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Waseem, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Viktor, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Tayip, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Ali sena, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

MONIR, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Tamas, 1-night business trip
Verified Hotels.com guest review