6/10 Good
11 November 2024
Dirty duvet.
We enjoyed our stay, the hotel is lovely and the staff on breakfast service were very accommodating. However, my husband had to go to reception on the first night because we spotted a dark patch through the duvet cover, on pulling the cover back there was a patch of blood bigger than my hand. The lady who came in to remove the duvet didn't apologise, she just looked embarrassed. I was uncomfortable after this and went and bought my own cover to sleep under. I know this can be seen as an over-reaction, but that's how I felt. I do have a photo, but I dont think it's family friendly. It is ashame because this is the first time in 10 years since we've been away for my birthday.
Lisa
Lisa, 3-night trip
Verified Hotels.com guest review