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Cleveland Marriott Downtown at Key Tower

4.0 star property
Hotel with 3 restaurants, near Huntington Bank Field

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Photo gallery for Cleveland Marriott Downtown at Key Tower

Property amenity
Bar (on property)
Meeting facility
Coffee shop
Exterior
Cleveland Marriott Downtown at Key Tower offers a vibrant retreat in the heart of Downtown Cleveland. Indulge in American cuisine, unwind by the firepit or explore the nearby Huntington Convention Center of Cleveland and JACK Casino. Fitness classes, a hair salon, and helpful staff are just some perks that make this hotel near home.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Connecting rooms available

Main amenities (12)

  • Housekeeping (on request)
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Health club
  • Valet parking
  • Self parking
  • Room service
  • 15 meeting rooms
  • 24-hour front desk
  • Garden
  • Corner/local shop
  • Snack bar/deli

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Garden
The current price is €204
includes taxes & fees
13 Apr - 14 Apr

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Club Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Premium bedding
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living room

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Pillow menu
Sofa bed
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 Bedroom

Premium bedding, in-room safe, desk, blackout curtains

Presidential Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Pillow menu
Premium bedding
Blackout curtains
Designer toiletries
  • Sleeps 3
  • 1 King Bed

Club Studio Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Pillow menu
Premium bedding
Blackout curtains
Designer toiletries
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Double Beds (Hearing Accessible)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Double Beds (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Lake View

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 1 King Bed, Lake View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
  • 22 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Sofa bed
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Premium bedding
  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Lake View, Corner

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 1 King Bed, Lake View, Corner

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Premium bedding
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Lake View (Hearing Accessible)

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 1 King Bed, Lake View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Lake View

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 2 Double Beds, Lake View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
  • 22 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Corner

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking, Corner

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Premium bedding
Blackout curtains
  • 22 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 Double Bed, Corner

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 1 Double Bed, Corner

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Premium bedding
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, 1 Double Bed, Corner

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 1 Double Bed, Corner

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Premium bedding
  • City view
  • Sleeps 3
  • 1 Double Bed

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About the area

Map
1360 West Mall Drive, Cleveland, OH, 44114

What's nearby

  • Huntington Convention Center of Cleveland - 6 min walk - 0.5 km
  • JACK Cleveland Casino - 7 min walk - 0.6 km
  • Huntington Bank Field - 11 min walk - 1.0 km
  • Rock and Roll Hall of Fame - 13 min walk - 1.2 km
  • Progressive Field - 15 min walk - 1.3 km

Getting around

  • Cleveland, OH (BKL-Burke Lakefront) - 5 min drive
  • Cleveland Hopkins International Airport (CLE) - 16 min drive
  • Cleveland, OH (CGF-Cuyahoga County) - 20 min drive
  • Cleveland Station - 14 min walk
  • Tower City-Public Square Station - 10 min walk

Restaurants

  • ‪Jack Cleveland Casino - ‬6 min walk
  • ‪The Arcade - ‬7 min walk
  • ‪Rosie & Rocco's - ‬6 min walk
  • ‪Jake's - ‬5 min walk
  • ‪Chipotle Mexican Grill - ‬5 min walk

About this property

Cleveland Marriott Downtown at Key Tower

Cleveland Marriott Downtown at Key Tower offers a great location, putting you within a 15-minute walk of Huntington Bank Field and Rock and Roll Hall of Fame. Guests can visit the spa to be pampered with deep-tissue massages, Ayurvedic treatments or manicures and pedicures, and Greatroom, one of 3 restaurants, serves American cuisine and is open for breakfast, lunch and dinner. Other features include a bar/lounge, a health club and a fitness centre. The helpful staff and location get great marks from fellow travellers. Public transportation is close by: Tower City-Public Square Station is only 10 minutes on foot.

Languages

English

At a glance

DONE

Hotel size

    • 400 rooms
    • Arranged over 25 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: midnight
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 18 kg per pet)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Wi-Fi (speed: 25+ Mbps) in rooms*
LOCAL_PARKING

Parking

    • Covered on-site self-parking (USD 25.99 per day)
    • Covered on-site valet parking (USD 48.00 per day; includes in/out privileges)
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

What to do

  • Fitness classes
  • Bike rentals nearby
  • Golfing nearby
  • Horse riding nearby
  • Ski area nearby

Working away

  • 15 meeting rooms
  • Conference space (17918 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1991
  • ATM/banking
  • Garden
  • Health club
  • Full-service spa
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall
  • Reception hall
  • Firepit
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 91
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Closed-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance
  • Ceiling hoist

Room amenities

Be entertained

  • Cable/satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Wireless Internet access (surcharge) (speed of 25+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Meal delivery service
  • Mini fridge
  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 5 treatment rooms. Services include deep-tissue massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including Ayurvedic. The spa is open selected days.

Dining

Greatroom – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Marble Room Sushi – This restaurant specialises in sushi and serves brunch and dinner. Open daily.
Il Venetian – This restaurant specialises in Italian cuisine and serves brunch, lunch and dinner. Open selected days.
Savour Coffee and Creatio – On-site coffee shop. Open selected days.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for USD 14.95 per day (rates may vary)

Children & extra beds

  • Rollaway beds are available for USD 30 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100.00 per pet, per stay

Parking

  • Covered self-parking costs USD 25.99 per day
  • Covered valet parking costs USD 48.00 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay

Also known as

Cleveland Marriott Downtown Key Center Hotel
Marriott Downtown Key Center Hotel
Cleveland Marriott Downtown Key Center
Marriott Downtown Key Center
Key Center
Cleveland Marriott Downtown At Key Center Ohio
Marriott Cleveland Downtown At Key Hotel Cleveland
Cleveland Marriott Downtown at Key Center
Cleveland Marriott Downtown at Key Tower Hotel
Cleveland Marriott Downtown at Key Tower Cleveland
Cleveland Marriott Downtown at Key Tower Hotel Cleveland

Frequently asked questions

Does Cleveland Marriott Downtown at Key Tower offer free cancellation for a full refund?

Yes, Cleveland Marriott Downtown at Key Tower does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Cleveland Marriott Downtown at Key Tower?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 18 kg per pet. There's a charge of USD 100.00 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Cleveland Marriott Downtown at Key Tower?

Yes. Self-parking costs USD 25.99 per day. Valet parking costs USD 48.00 per day.

What are the check-in and check-out times at Cleveland Marriott Downtown at Key Tower?

Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Express check-out is available.

Is there an on-site casino at Cleveland Marriott Downtown at Key Tower?

No, this hotel doesn't have a casino, but JACK Cleveland Casino (7-min walk) is nearby.

What is there to do at Cleveland Marriott Downtown at Key Tower and nearby?

Have fun with nearby activities such as cycling and horse riding, and practise your swing on the nearby golf course. Additional recreation on-site includes fitness classes. Indulge in a treatment at the spa and enjoy other amenities such as a health club and a garden.

Are there restaurants at or near Cleveland Marriott Downtown at Key Tower?

Yes, there are 3 on-site restaurants, featuring American cuisine.

What's the area around Cleveland Marriott Downtown at Key Tower like?

Cleveland Marriott Downtown at Key Tower is in Downtown Cleveland, a short 5-minute drive from Cleveland, OH (BKL-Burke Lakefront) and 11 minutes' walk from Huntington Bank Field. Travellers say that the area is walkable and ideal for skiing.

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Cleveland Marriott Downtown at Key Tower Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Don’t think twice…book it.
We were in town for a cheer competition located across the street at the convention center. Hotel was beautiful, clean, great valet parking and all the staff exuded customer service.
Robert, 1-night trip

10/10 Exceptional

Great place
Eduardo, 2-night trip

10/10 Exceptional

Great place to stay!
Joseph, 1-night trip

10/10 Exceptional

Very nice hotel and great location.
TERESA, 1-night trip

10/10 Exceptional

Great stay
Paul, 1-night trip

10/10 Exceptional

Very enjoyable stay. Great views of downtown. Staff were friendly and helpful.
Jennifer, 1-night trip

10/10 Exceptional

The room was smaller than expected but great otherwise.
michelle, 1-night trip

4/10 Fair

The bathroom was disgusting. Hairs everywhere. Clearly wasn’t cleaned before check-in.
Todd, 1-night trip

10/10 Exceptional

Excellent
Nice place. Looks like pictures. Beautiful place.
cathy, 1-night trip

10/10 Exceptional

It is conveniently located in the center of Cleveland.
ARTHUR, 1-night trip

10/10 Exceptional

Great place to stay for a concert stay.:-))
steve, 1-night trip

10/10 Exceptional

Visiting family. Nice clean hotel.
David, 3-night trip

10/10 Exceptional

Nice
Robert, 1-night trip

6/10 Good

Poor service at reception & restaurant
Hotel room was ok, although the hotel feels old. Service at the lobby restaurant was very poor, we waited almost an hour for dinner because they are not staffed to deal with a fully occupied restaurant. To make things worse, I asked at reception on Saturday night what time breakfast opens, because we had to leave by 7:00 am. They told me 6:30 am. We showed up at 6:30 am only to be told by the restaurant staff that they do not open until 7:00 on weekends.
Florin, 1-night trip

10/10 Exceptional

Very convenient to downtown attractions and surrounding areas
Lori, 1-night trip

10/10 Exceptional

Great location for going to the football stadium, and the casino
Chris, 2-night trip

10/10 Exceptional

Great stay!
Sarah, 1-night trip

10/10 Exceptional

Greta place to stay!!
Anne, 1-night trip

10/10 Exceptional

Amber at Concierge was wonderful in optimizing my Marriott benefits. The property is beautiful. The room was spectacular with a huge shower and great city view. We had food and drinks downstairs at The Great Room which we loved. Cleveland Rocks.
Monica, 1-night trip

10/10 Exceptional

This is a great hotel that is close to everything. Very clean and well maintained.
brian, 1-night trip

10/10 Exceptional

Very clean and courteous staff.
Kelly, 2-night trip

10/10 Exceptional

Perfect for a few days downtown
Great location, incredibly friendly staff.
Alicia, 3-night trip

10/10 Exceptional

Rooms were very dated. Lobby was beautiful
Kaylajoy, 1-night trip

10/10 Exceptional

Great hotel, comfortable, clean, competent, well trained staff who cared about their customer’s needs.
3-night trip

6/10 Good

nice
Nazeh, 2-night trip