ELE hotel Ginza East puts you a short five-minute drive from Tokyo Imperial Palace and Tokyo Tower. Also, Ginza Six and Tokyo International Forum are a short five-minute drive away. Public transportation is only a short walk: Shintomicho Station is 3 minutes and Takaracho Station is 8 minutes.
Languages
Chinese (Mandarin), English, Japanese
At a glance
Hotel size
36 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Travelling with children
Children stay for free (see details)
Services
24-hour front desk
Laundry facilities
Luggage storage
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Step-free path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Climate-controlled air conditioning and heating
Electric kettle
Dressing gowns and slippers
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi
Desk chair
Food and drink
Fridge
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards and cash.
Cashless transactions are available.
Property registration number 東京都中保生環き第146
Also known as
α One More Heart Hotel
ELE hotel Ginza East Hotel
ELE hotel Ginza East Tokyo
alpha One More Heart Hotel
ELE hotel Ginza East Hotel Tokyo
Frequently asked questions
Does ELE hotel Ginza East offer free cancellation for a full refund?
Yes, ELE hotel Ginza East does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ELE hotel Ginza East?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at ELE hotel Ginza East?
Sorry, there's no on-site parking at ELE hotel Ginza East.
What are the check-in and check-out times at ELE hotel Ginza East?
Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What's the area around ELE hotel Ginza East like?
ELE hotel Ginza East is a short 3-minute walk from Shintomicho Station and 15 minutes' walk from Ginza Six.
ELE hotel Ginza East Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
8.2/10
Staff & service
6.8/10
Amenities
7.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
4/10 Fair
16 September 2024
Poor value for money
abraham
abraham, 4-night romance trip
Verified Wotif guest review
2/10 Poor
13 August 2024
Very bad experience: room half broken and no hot water in the shower
When check out, nobody was there so I can't complain
If you go there, check condition of everything to avoid surprises in the morning
Fabio
Fabio, 1-night trip
Verified Expedia guest review
8/10 Very good
7 June 2024
For the price, very decent. It’s quite and central, perfect for the traveller who only needs a place to rest at night. 👍
Tiffany
Tiffany, 4-night trip
Verified Expedia guest review
6/10 Good
7 May 2024
Good
SHAOCONG
SHAOCONG, 1-night trip
Verified Expedia guest review
10/10 Exceptional
3 February 2024
The room was very cramped for 2 adults but the staff were fantastic and the hotel is handy to two subway stations and an easy walk to Tsukiji Fish Markets.
Jeff
Jeff, 2-night romance trip
Verified Wotif guest review
10/10 Exceptional
9 January 2024
Awesome staff, great for price
jacob
jacob, 1-night trip
Verified Expedia guest review
10/10 Exceptional
23 October 2023
Very close to Ginza area
Simon
Simon, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
20 August 2023
Anazing location! Quiet neighborhood. Staff are all very friendly and helpful and speak great english.
Ernesto
Ernesto, 4-night trip with friends
Verified Hotels.com guest review
4/10 Fair
25 July 2023
Shower had mould all over. We asked for a new room and they said they were fully booked. We called back and said we would give a 1 star rating, and all if a sudden the room next door was available for us.
AC never worked past 28C. They gave us a fan.
Good enough for short stay. Since I stayed there alone, I’m not sure how big a room is for two people but it was good enough of everything for budget stay. A lady at the reception when I checked in was very kind and generous.