This hotel is centrally located, only 5 min walk to the tram stop. This area is very quiet and away from all the bars and party scene. The staff was very welcoming and the room was clean. They do need to get some higher quality pillows because the ones available now are pretty bad.
We did have an issue with the A/C not working for 2 nights straight of our stay and staff mentioned this problem started on a Friday and it was Tuesday and this problem was still not resolved. This is unacceptable, this is not a cheap hotel and matters like this happening in Summer when it’s hot should be addressed ASAP. The front desk lady told me the hotel was not prepared for something like this to happen and they did not have any fans to offer guests. Luckily, we were here for a short stay but I feel sorry for guests that were staying longer. If you are staying soon here make sure to call in advance and ask if the A/C is working properly. Other than this issue, everything else was fine.