Hotel Pinocchio

1.5 star property
Beach hotel with restaurant, near Lake Atitlán

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Pinocchio

Property grounds
View from property
Exterior
Property amenity
Property amenity

Reviews

5.4 out of 10

Popular amenities

  • Free breakfast
    Free breakfast
  • Laundry facilities
    Laundry facilities
  • 24/7 front desk
    24/7 front desk
  • Free parking
    Free parking
  • Non-smoking
    Non-smoking
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurants
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Laundry service
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Garden
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Free self-parking
  • Free toiletries
The price is €21
includes taxes & fees
4 Dec - 5 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

Basic Single Room

Highlights

Daily housekeeping
Desk
  • Sleeps 1
  • 1 Single Bed

Basic Double Room, Private Bathroom

Highlights

Private bathroom
Daily housekeeping
Desk
  • Sleeps 2
  • 2 Single Beds

Basic Double Room, Shared Bathroom

Highlights

Daily housekeeping
Desk
  • Sleeps 2
  • 2 Single Beds

Classic Triple Room, Private Bathroom

Highlights

Private bathroom
Daily housekeeping
Desk
  • Sleeps 3
  • 3 Single Beds

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About the area

Map
7 Av Callejon E 7-50, Zona 2, San Pedro La Laguna, Solola, 07018

What's nearby

  • Lake Atitlán - 2 min walk - 0.2 km
  • Church of Saint Peter - 8 min walk - 0.7 km
  • San Pedro Volcano - 6 min drive - 5.4 km
  • Cerro Tzankujil - 15 min drive - 10.0 km
  • Santiago Atitlán - 27 min drive - 21.7 km

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 125 min drive
  • Guatemala City (GUA-La Aurora Intl.) - 50 miles/80.4 km
  • Retalhuleu (RER) - 30.7 miles/49.4 km

Restaurants

  • ‪Coffee San Juan - ‬6 min drive
  • ‪Circles - ‬16 min drive
  • ‪The Alegre Pub - ‬6 min walk
  • ‪Sublime - ‬7 min walk
  • ‪Moonfish Express - ‬16 min drive

About this property

Hotel Pinocchio

Hotel Pinocchio offers a fantastic location, putting you only steps from Lake Atitlán. Free perks include WiFi, self-parking and continental breakfast daily between 7:30 AM and 10:30 AM.

Languages

Spanish

At a glance

Hotel size

  • 16 rooms

Arriving/Leaving

  • Check-in time starts at 1 PM
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–10:30 AM
  • Restaurant

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden

Room amenities

Sleep well

  • Bed sheets provided

Freshen up

  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, brunch and lunch. Guests can enjoy drinks at the bar.

Fees & policies

Children & extra beds

  • Rollaway beds are available for GTQ 400.0 per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a first aid kit on-site.
This property accepts cash.

Also known as

Hotel Pinocchio Hotel
Hotel Pinocchio San Pedro La Laguna
Hotel Pinocchio Hotel San Pedro La Laguna

Frequently asked questions

Does Hotel Pinocchio offer free cancellation for a full refund?
Yes, Hotel Pinocchio does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Pinocchio?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Pinocchio?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Pinocchio?
You can check in starting at 1 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Hotel Pinocchio and nearby?
Hotel Pinocchio has a garden.
Are there restaurants at or near Hotel Pinocchio?
Yes, there's an on-site restaurant that offers local and international cuisine.
What's the area around Hotel Pinocchio like?
Hotel Pinocchio is a short 2-minute walk from Lake Atitlán and 8 minutes' walk from Church of Saint Peter.

Hotel Pinocchio Reviews

Reviews

5.4

6.8/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Good

The staff here were very sweet but disorganised. We could rarely find anyone on reception and at first we were told that the advertised free breakfast was not included. We asked again the next day and they confirmed that we were staying for 4 nights and that we could have breakfast included… the food was nice when we did get it. No one cleaned our room for the entire time we were there so we ended up taking the bin down ourselves. There was a small kitchen but we didn’t use it as there was no soap to wash up. Overall ok for the price for just a few nights in San Pedro!
Grace, 4-night family trip
Verified Expedia guest review

2/10 Poor

They don’t use Expedia so there was no room reserved for us so in this case Expedia and this hotel were both useless.
Joseph, 1-night family trip
Verified Expedia guest review

8/10 Very good

Good value
Good . Very nice staff . Only the WiFi was not working well upstairs
Eric, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Ella, 3-night trip
Verified Hotels.com guest review

4/10 Fair

It was a beautiful property, but when I came in the office manager wanted more money then what was listed on expedia. I heard this same routine repeated with every set of travelers that came in. He claimed there was a mistake on Expedia, but each time the price seemed to increase. So I'm not sure if there really was a mistake or it was a scam but I wouldn't trust their pricing on here. Also their phone number isn't connected any more so the expedia agent couldn't get ahold of them. The restaurant was nice and the view from the roof was lovely.
Leah, 2-night trip
Verified Expedia guest review

10/10 Exceptional

I liked it was in the quiet street, lots of options to eat around. It was affordable for what you got. Lovely roof top with a view, kitchen available.
Ashley, 3-night romance trip
Verified Expedia guest review

2/10 Poor

pablo, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Angel Saul, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Alisha, 1-night trip
Verified Expedia guest review

6/10 Good

Robert, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is a quieter hotel that's to the back of a property. At the front of the property is a restaurant and access to the main route through town. The rooms are quaint, with a private bathroom for each, and access to their 3rd story rooftop terrace. The staff is attentive but mostly unseen as they're busy running the hotel. They offer great internet connection and comfy beds. As far as location, it's ideal, as it's a little farther from the town center. There are tiendas and restaurants all around, with a massage center just across the street, Spanish school nearby, and is close to access to the lake that isn't as busy as downtown. Overall a great stay that supports local Guatemalan's!
Leilani, 2-night business trip
Verified Expedia guest review

8/10 Very good

Lindsay, 1-night trip
Verified Expedia guest review

2/10 Poor

John, 1-night trip
Verified Expedia guest review

2/10 Poor

Bad management
When I got to the hotel there was no reservation. I suppose the good news is that it was pay at property so I wasn’t charged but this is holiday high season and I could have been stranded. Luckily a Canadian woman saw me looking bereft and led me to an extra room at her apartment complex so it was ok.
Karole L, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff is very kind, very familial hotel, cheap and efficient. The restaurent is the best part, excellent food. I'm satisfied.
2-night trip
Verified Expedia guest review

2/10 Poor

I made a reservation but to my surprise when I spoke to the staff they said such reservation didn't exist although I showed them the proof... What's the purpose of having your hotel listed here if you are not going to check it regularly?
Andre, 1-night trip with friends
Verified Expedia guest review

2/10 Poor

Diego, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Servicio de muy mala calidad.
Hugo, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Bien
Javier, 1-night trip
Verified Expedia guest review

2/10 Poor

When I arrived at the preperty, they told me did not have room for me, lwtting me hanging on New Years' weekend in which everything was full. Terrible service.
Pedro, 1-night trip
Verified Expedia guest review

2/10 Poor

Lois Kim, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Ellos no van a honrar una reservación.
Tuvimos reservaciones pero ellos las dieron nuestras reservaciones a otras personas. We had reservations through hotels.com, but they gave her reservations away, and we do not have rooms.
1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Barbro, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Bei der Ankunft wurden wir aufgefordert, mehr als den dreifachen Preis zu bezahlen aufgrund von Feiertagszuschlag. Dies war bei Expedia nicht angegeben. Sie haben uns gezwungen mehr zu bezahlen als vertraglich mit Expedia vereinbart war (das Dorf war sozusagen ausgebucht). Wir hatten ein eigenes Bad gebucht und mussten es teilen. Die WC und Duschtür konnten beide nicht geschlossen werden. Unser Zimmer war direkt neben einer grossen Baustelle, somit ohne Tageslicht. Der Lichtschalter war kaputt. Das Internet funktionierte nur teilweise. Wir werden sicher nicht nochmals dahin und raten somit jedem anderen auch davon ab.
Alexandra, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Victoria María, 1-night trip
Verified Hotels.com guest review