6/10 Good
25 November 2024
Just ok
Check in process was good. Everyone at the property except for 1 person at the front desk is extremely unfriendly. The Asian look lady who did our checked out never acknowledged or smiled at people. When you ask her questions, she gives an angry look. Makes you wonder why she is even working in a hospitality industry if she can’t be pleasant.
The property is located in a convenient location. But it’s really run down, old, and just not comfortable. I checked out 7 days earlier.
But the staff except for one person has been helpful and friendly including the maintenance who came to fixed the issues. Obviously with an old property, it is not the worker’s fault. They tried their best.
Victoria
Victoria, 14-night family trip
Verified Hotels.com guest review