The staff at this hotel were all extremely nice and very helpful. The hotel was well maintained, the room was well stocked with complimentary water and various supplies and a free breakfast is available on the ground floor.
We booked a "double" room, which meant two beds similar in size to an XL Twin pushed together, meaning essentially a King bed. The room was reasonably large and very clean.
The location of this hotel absolutely cannot be beat. It's about a block from the main train station, which is convenient for both travel and finding food after hours or on Sunday.
The AC was not as strong as we are used to in the US, so we had some warm nights, but the room did have operable windows as well.
In all, we had a great stay and would strongly recommend the Hotel Savoy when staying in Bern.