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Emerald Hotel

3.5 star property
Beach hotel in Nuku'alofa with restaurant, bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Emerald Hotel

Deluxe King Room, Sea View
Front of property
Beach/ocean view
Interior
Lobby

Reviews

7.0 out of 10

Good

Popular amenities

  • Airport transfer
  • Bar
  • Laundry facilities
  • Free parking
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Room service
  • Meeting rooms
  • Airport shuttle
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
  • Gift shops/newsstands

Feel at home (6)

  • Playground on-site
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The price is €121
includes taxes & fees
1 Jan - 2 January 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Executive Mini Suite Sea View

Executive Mini Suite Sea View

Executive Mini Suite Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room, Sea View

Deluxe King Room, Sea View

Deluxe King Room, Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
LCD TV
Blackout curtains
Premium bedding
Rainfall showerhead
  • 22 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room, Upstairs, Garden View

Premium bedding, desk, blackout curtains, soundproofing

Deluxe King Room, Upstairs, Garden View

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Blackout curtains
Premium bedding
Rainfall showerhead
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room, Downstairs, Garden View

Premium bedding, desk, blackout curtains, soundproofing

Deluxe King Room, Downstairs, Garden View

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Blackout curtains
Premium bedding
Rainfall showerhead
Private bathroom
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Blackout curtains
Premium bedding
Rainfall showerhead
Private bathroom
  • 26 sq m
  • Sleeps 3
  • 2 Queen Beds

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8.2 out of 10, Very good, (166)
The price is €220
includes taxes & fees
1 Jan - 2 January 2025
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About the area

Map
Vuna Road, Nuku'alofa, Tongatapu

What's nearby

  • Talamahu Market - 6 min walk - 0.6 km
  • Royal Palace of Tonga - 14 min walk - 1.2 km
  • Interisland Ferry Terminal - 3 min drive - 2.7 km
  • Ancient Tonga - 4 min drive - 4.0 km
  • Flea Market - 5 min drive - 4.3 km

Getting around

  • Nuku'alofa (TBU-Fua'amotu Intl.) - 41 min drive
  • Eua (EUA) - 22.7 miles/36.6 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Friends Cafe - ‬10 min walk
  • ‪Cafe Escape - ‬11 min walk
  • ‪Reload Bar - ‬10 min walk
  • ‪Billfish Bar and Restaurant - ‬20 min walk
  • ‪Vietnamese Cafe - ‬11 min walk

About this property

Emerald Hotel

Situated by the ocean, Emerald Hotel is a great choice for a stay in Nuku'alofa. Guests looking for a bite to eat can visit Emerald Restaurant., which serves Asian cuisine. Fellow travellers say great things about the helpful staff.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

  • 20 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 7:00 AM - 10:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • You will be asked to provide the property with a copy of your government-issued photo ID after booking

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Playground

What to do

  • Whale watching nearby

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire

Facilities

  • Built in 2011
  • Safe-deposit box at front desk
  • Television in common areas
  • Banquet hall

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium digital channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • WiFi

More

  • Daily housekeeping
  • Local maps

Special features

Dining

Emerald Restaurant. – This restaurant specialises in Asian cuisine.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 25.00 per person
  • Early check-in can be arranged for an extra charge of USD 25 (subject to availability)
  • Late check-in between 10:00 PM and 6:30 AM can be arranged for an extra charge of USD 25
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cots/infant beds are available for USD 25.0 per stay
  • Rollaway beds are available for USD 35.0 per day

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Included WiFi is limited to 100 MB per guestroom, per stay. A surcharge applies for additional usage.

Also known as

Emerald Hotel Nuku Alofa
Emerald Nuku Alofa
Emerald Hotel Hotel
Emerald Hotel Nuku'alofa
Emerald Hotel Hotel Nuku'alofa

Frequently asked questions

Are pets allowed at Emerald Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Emerald Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Emerald Hotel?
Yes, an airport shuttle is available. The charge is USD 25.00 per person.
What are the check-in and check-out times at Emerald Hotel?
Check-in start time: 2:00 PM; check-in end time: midnight. There's a charge of USD 25 for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability).
Are there restaurants at or near Emerald Hotel?
Yes, Emerald Restaurant. offers Asian cuisine.
What's the area around Emerald Hotel like?
Emerald Hotel is located on the waterfront, a short 14-minute walk from Royal Palace of Tonga and 6 minutes' walk from Talamahu Market.

Emerald Hotel Reviews

Reviews

7.0

Good

6.8/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Great staff
It was great. Staff was very accommodating and helpful with airport shuttle and room while staying as a solo traveler for a short amount of time in Tonga. Would recommend
1-night trip
Verified Hotels.com guest review

6/10 Good

I am a repeat visitor to the Emerald. It is in a good location, the staff are friendly, and the rooms are spacious with a comfortable bed and fridge. Hot water showers are a bonus in Tonga. The breakfast is included and comprises hard boiled eggs, toast, fruit and tea. My stay was booked for 11 nights and I payed full price 3 months in advance. Disappointingly Air NZ cancelled my return flight and I had to return two nights earlier than planned. I notified Emerald staff 48 hrs prior to departure that flights had been changed. When I requested a refund from management I was informed I would need to go through Hotel.com. Which I did. Despite several attempts Hotel.com could not get me the refund which was very disappointing.
John, 11-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Gillian, 6-night trip
Verified Expedia guest review

8/10 Very good

Some of the reviews were pretty terrible so was not expecting much from this hotel. However, we had a great room, clean linen, hot water and a working tv, Aircon and kettle! Plus the breakfast was pretty good too! I was more than happy!
Deirdre, 1-night trip
Verified Expedia guest review

2/10 Poor

Told staff I’d be checking in at 230am. They said security guard would let me in. When I arrived there was no one there and I had to find my own key. Room was filthy, empty water bottles, trash, and leaves. No towels, no sheets, no pillows, and the door lock was taped to the door. The next morning the staff was embarrassed and moved me to another room but refused to credit me for the first miserable night. Continental breakfast is less than expected. Many better options in the area for room and food. Had to file a claim with hotels.com
1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

We booked rooms next to each other, but this was not an option when we arrived. Asked to move room on last day to facilitate a late booking from someone else but had to refuse this request which seemed unreasonable. Room itself was great - large and comfortable with excellent balcony with a sea view as advertised.
Jane, 12-night family trip
Verified Expedia guest review

10/10 Exceptional

Great stay!
Great stay!
1-night trip
Verified Hotels.com guest review

6/10 Good

Kiyotaka, 3-night trip
Verified Expedia guest review

8/10 Very good

Shinya, 5-night trip
Verified Expedia guest review

8/10 Very good

Janette, 4-night trip
Verified Expedia guest review

4/10 Fair

No hot water for 3 Days!
Craig, 2-night trip
Verified Expedia guest review

2/10 Poor

Good staff. But the state of the hotel smells old and the codition looks not nice to sleep in. We booked for three nights only stay for two nights and booking somewhere else. Due to being creepy and old. Will not book there again due to the state of the hotel
Alex, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Alex, 1-night trip
Verified Expedia guest review

6/10 Good

Paul, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful customer service and the aircon was a welcome relief in the heat. The property was in OK condition and the cleaners were so considerate and helpful. Breakfast was OK with fresh tropical fruits, eggs, toast, juice and coffee. Having the restaurant onsite was great when we just wanted to stay in. TV reception was terrible so we watched movies on our computer which wasnt a problem as the internet was fast (unlike in the villages where reception isnt great). My highlight was the lovely gentleman who works security at night when reception goes home. He was so relaxed, friendly and helpful and was available to see that I got safely to my room when returning late at night from a family funeral. Malo aupito.
H A, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Good central location and while the rooms are dated the staff and team there were very friendly and helpful.
Hopati, 3-night business trip
Verified Expedia guest review

6/10 Good

Located next to the seaside but in need of refurbishment
Vikas, 13-night business trip
Verified Expedia guest review

8/10 Very good

The fixtures and fittings were in very poor shape especially in the living area and the bathroom. We had to be very careful using old electrical appliances and avoiding falls. On the positive side, the room was large, the beds were comfortable and the bed linen was fresh and clean. Fresh bath towels were provided every day. Breakfast and occasional meals were satisfactory.
Patricia, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Rooms are big and in walking distance to the main business centers. Staff at the reception was very friendly and helpful.
Akosita, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

The staff was super friendly bith at the front desk and the restaurant!
Siaosi, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Eleanor, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Yoong Seng, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Likuone, 1-night trip
Verified Expedia guest review

8/10 Very good

Staff were lovely, and attentive, and tried their best to accomodate. Reception wasn’t really helpful at times, but the cleaning staff and dining staff were. Breakfast was delicious!
Karen, 2-night family trip
Verified Expedia guest review

2/10 Poor

The condition of the property is poor
Simon, 4-night business trip
Verified Expedia guest review