2/10 Poor
10 January 2018
worst hotel ever
The air conditioner did not work. It leaked all night and my backpack got completely wet. I complained and they promised they were going to fix it. They didn't. The next day after my children were already sleeping they offered me a portable air conditioner. Thar was even worse as it also made the room wet and did not even heat. So the second night we were hot and wet. When I complained to reception she made me feel as I was a diffcult guest and complained for no reason. Then my husband noticed that the pillows were molded. . Then we noticed that the little fridge did not work and that was because the extension lead they were using was soaked so we risked an eletric shock all night long and were not even aware. I took the extension lead out and moved the fridge so its own cord could reach the plug. The tv was so small that you can't call that a tv. The milk in the breakfast was off and it curdled when you put in your coffe. In the end we just stayed the two nights and found another hotel to stay. I rather loose the other 2 nights I had already paid then staying in there another night.
Verified traveller
4-night family trip
Verified Hotels.com guest review
