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Lanai Riverside Apartments

4.5 star property
Luxury Mackay aparthotel with outdoor pool, connected to a shopping centre

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Exterior
Apartment, 3 Bedrooms | Private kitchen
Outdoor pool, pool umbrellas, pool loungers
Reception
Apartment, 3 Bedrooms | Extra beds
In the heart of a vibrant city, Lanai Riverside Apartments offers a tranquil retreat. Unwind by the garden or sauna, then enjoy lunch and dinner at Tropical Phoenix Garden. With an outdoor pool, high-speed WiFi, helpful staff and extended parking - this luxury aparthotel has everything for an enjoyable stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Separate bedrooms
  • Kitchen
  • Lounge area
  • Gym
  • Non-smoking
  • Pool

Main amenities (12)

  • 36 smoke-free apartments
  • Housekeeping (on request)
  • Restaurants
  • Outdoor pool
  • Fitness centre
  • Sauna
  • Beach towels
  • Room service
  • Conference centre
  • Terrace
  • Garden
  • Laundry service

Feel at home (6)

  • Cots/infant beds (surcharge)
  • Kitchen
  • Separate bedroom
  • Separate dining area
  • Living room
  • Television
The current price is €159
includes taxes & fees
16 May - 17 May

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 120 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 158 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for Apartment, 1 Bedroom

48-inch LCD TV with digital channels, TV

Apartment, 1 Bedroom

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 97 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

One-Bedroom Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for Three-Bedroom Apartment

1 bedroom, individually decorated, individually furnished

Three-Bedroom Apartment

  • Sleeps 4
  • 3 Double Beds

View all photos for Two-Bedroom Apartment

Private kitchen

Two-Bedroom Apartment

  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

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  • Pool
  • Kitchen
  • Laundry facilities
  • Free parking
8.4 out of 10, Very good, 427 reviews
The price is €83
includes taxes & fees
18 May - 19 May
Pacific Sands Apartments
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About the area

Map
20 River Street, Mackay, QLD, 4740

What's nearby

  • Bluewater Lagoon - 2 min walk - 0.2 km
  • Caneland Central - 2 min walk - 0.2 km
  • Mackay Enertainment and Convention Centre - 12 min walk - 1.1 km
  • Harrup Park - 3 min drive - 2.9 km
  • Mackay Base Hospital - 5 min drive - 3.7 km

Getting around

  • Mackay, QLD (MKY) - 11 min drive
  • Mackay Station - 7 min drive
  • Nabilla Station - 21 min drive
  • Mapalo Station - 25 min drive

Restaurants

  • ‪The Coffee Club - ‬5 min walk
  • ‪Hungry Jack's - ‬5 min walk
  • ‪The Bavarian Mackay - ‬5 min walk
  • ‪Austral Hotel - ‬5 min walk
  • ‪KFC - ‬6 min walk

About this property

Lanai Riverside Apartments

Enjoy your visit to Mackay with a stay at Lanai Riverside Apartments. Guests can take a dip in the outdoor pool or grab a bite to eat at Tropical Phoenix Garden, which serves lunch and dinner. A fitness centre and a sauna are other highlights, and apartments offer conveniences such as kitchens and washers/dryers. Fellow travellers say great things about the helpful staff.

Languages

English

At a glance

DONE

Property size

    • 36 apartments
    • Arranged over 11 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 6:00 PM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 2.2 per cent for credit card payments
    • The front desk is open Monday - Friday (8:00 AM - 6:00 PM) and Saturday - Sunday (10:00 AM - 4:00 PM)
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
PETS

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site extended parking
    • Wheelchair-accessible parking and van parking on site
    • Height restrictions apply for on-site parking
    • Free off-site parking nearby
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Beach

  • Beach towels

Pool/Spa

  • Outdoor pool
  • Sunloungers
  • Umbrellas
  • Sauna

Internet

  • Free WiFi

Parking and transport

  • Free extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • Free off-site parking

Family friendly

  • Cots (infant beds): AUD 15.0 per night

Restaurants on site

  • Tropical Phoenix Garden
  • Marque Bar & Grill
  • Lets Do Greek

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Dishwasher
  • Toaster
  • Coffee/tea maker
  • Electric kettle
  • Cleaning supplies
  • Cookware/dishes/utensils

Dining

  • 1 restaurant
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Towels provided
  • Free toiletries
  • Hairdryer

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • 48-inch LCD TV with digital service

Outdoor areas

  • Furnished balcony
  • Terrace
  • Barbecue
  • Garden
  • Picnic area

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Laptop workspace
  • Conference centre (172 square feet of space)

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Soundproofing
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible van parking
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Housekeeping (on request)
  • Local maps
  • Guidebooks/recommendations
  • Iron/ironing board
  • Luggage storage
  • Restaurant dining guide
  • Wedding services
  • Banquet hall

Location highlights

  • Connected to a shopping centre
  • On the river
  • On the waterfront
  • Near the boardwalk
  • Near the airport
  • In the business district
  • In the shopping district
  • In the city centre

Things to do

  • Fitness centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Security system

General

  • 36 rooms
  • 11 floors
  • 1 building
  • Built in 2009
  • Individually decorated

Special features

Dining

Tropical Phoenix Garden – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Marque Bar & Grill – This restaurant serves breakfast, lunch and dinner. Open daily.
Lets Do Greek – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Late checkout can be arranged for an extra charge of AUD 50 (subject to availability)
  • Credit card charges are subject to an extra charge of 2.2 per cent
  • Housekeeping is offered for an extra charge of AUD 100 per stay; may vary based on unit size

Children & extra beds

  • Cots/infant beds are available for AUD 15.0 per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 10 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a security system on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property is professionally cleaned.

Also known as

Lanai Riverside Apartments Mackay
Lanai Riverside Apartments
Lanai Riverside Mackay
Lanai Riverside Apartments Mackay
Lanai Riverside Apartments Aparthotel
Lanai Riverside Apartments Aparthotel Mackay

Frequently asked questions

Does Lanai Riverside Apartments offer free cancellation for a full refund?

Yes, Lanai Riverside Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Lanai Riverside Apartments?

Yes, there's an outdoor pool.

Are pets allowed at Lanai Riverside Apartments?

Sorry, pets aren't allowed.

Is parking offered on site at Lanai Riverside Apartments?

Yes, there's free self and extended parking.

What are the check-in and check-out times at Lanai Riverside Apartments?

Check-in start time: 2:00 PM; check-in end time: 6:00 PM. Check-out time is 10 AM. Late check-out is available for a charge of AUD 50 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Lanai Riverside Apartments and nearby?

Lanai Riverside Apartments has an outdoor pool, a sauna and a fitness centre, as well as a picnic area and a garden.

Are there restaurants at or near Lanai Riverside Apartments?

Yes, there's an on-site restaurant, Tropical Phoenix Garden.

Does Lanai Riverside Apartments have a kitchen or kitchenette?

Yes, there is a kitchen, which also includes a coffee maker, a toaster and cookware.

Does Lanai Riverside Apartments have any outdoor private spaces?

Yes, each apartment features a furnished balcony.

What's the area around Lanai Riverside Apartments like?

Lanai Riverside Apartments is located on the boardwalk, a short 2-minute walk from Bluewater Lagoon and 2 minutes' walk from Caneland Central.

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Lanai Riverside Apartments Reviews

Reviews

8.8

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Apartment
Room
Service staff
Location
Sunny weather
Store

Reviews

10/10 Exceptional

Apartment was very large , has everything you need , views are great and the shopping centre is no more than a 5 minute walk. Would stay again.
Leanne, 2-night trip

10/10 Exceptional

Great place

Beautiful
darren, 3-night trip

10/10 Exceptional

Best place

Love staying here, so clean, comfortable close to town, river views.
1-night trip

10/10 Exceptional

Great location and accommodation
Veronica, 1-night trip

8/10 Very good

Very happy with our overnight stay.
Jillian, 1-night trip

8/10 Very good

Liked the location of property.
Gai, 2-night trip

10/10 Exceptional

A wonderful place to stay
Kathleen, 2-night trip

10/10 Exceptional

The apartment was perfect and so were the views of the river. Will definitely stay here again. Loved every minute of my stay
Deborah, 1-night trip

10/10 Exceptional

Rooms were bigger and better then expected and pool area was excellent
Jeremy, 1-night trip

8/10 Very good

Great location

Great location, does need to be updated as is looking very tired, the fridge was rusting. Airconditioning has condensation leaking in the kitchen. Receptionists were lovely.
Catherine, 3-night trip

8/10 Very good

Good location and room is nice. Master bedroom should have bigger bed and parking a bit hard as driveway is small.
Mai, 1-night trip

10/10 Exceptional

Location Location Location

Hotel was clean however location was very noisy
ColinParawan, 2-night trip

10/10 Exceptional

Great property!!
Wiillem, 5-night trip

10/10 Exceptional

The property was great , with awesome views, check in was easy and i would stay again
Pasindu, 1-night trip

10/10 Exceptional

Very spacious apartement the view is amazing walking distance to everything shops restraunts and clubs
jennifer, 1-night trip

10/10 Exceptional

Amazing property we stayed at with our 3 boys. Everything needed was provided and if we needed anything extra, reception was happy to provide. Clean rooms, quiet floor, all staff happy and friendly. We greatly enjoyed our stay and would stay here again.
Jessica, 13-night trip

8/10 Very good

Great location, beautiful view from balcony
Geoff, 3-night trip

10/10 Exceptional

We had a very nice week here and loved that the bus stop and shopping centre were within an easy walk. The walking tracks around the apartments were a bonus. The view was great and the staff were very happy to answer any questions we had.
Neville Ernest, 7-night trip

10/10 Exceptional

Great location, beautiful apartment - booked at the last minute, and very glad we did!!
Jane, 1-night trip

10/10 Exceptional

All good

Clean and comfy - what was needed...
ColinParawan, 1-night trip

10/10 Exceptional

Stunning apartment right next to restaurants and the shopping precinct
wayne, 2-night trip

10/10 Exceptional

This is not the first time I have stayed here and as always it was a great stay
Adrian, 2-night trip

10/10 Exceptional

We’ve stayed at this property before. Again didn’t disappoint. Close to Caneland and the blue lagoon. Underground parking. The rooms are always clean neat and tidy.
meghan, 1-night trip

10/10 Exceptional

Great value for money
Kylie, 2-night trip

10/10 Exceptional

Our room was massive! Very clean and tidy. Bed was very comfortable. Overall our stay was 10/10 couldn’t fault it. Would definitely stay here again
meghan, 1-night trip