With ski-in/ski-out access, Hotel Bergkristall allows you more time for downhill skiing, snowboarding and cross-country skiing. Guests can be pampered with spa services at the spa and grab a bite to eat at the restaurant. Other features include a bar/lounge, a sauna and a steam room. Skiers will appreciate access to ski passes and storage.
Languages
English, German, Italian
At a glance
Hotel size
33 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 10 PM
Early check-in subject to availability
Late check-in subject to availability
Check-out time is 10 AM
Special check-in instructions
The front desk is open daily from 8 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 8 AM–10 AM
Restaurant
Bar/lounge
Snack bar/deli
Travelling with children
Playground
What to do
Mountain biking
Sledging
Hiking/biking trails nearby
Rafting nearby
Services
Front desk (limited hours)
Tour/ticket assistance
Multilingual staff
Bike hire
Ski storage
Facilities
Built in 1999
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Television in common areas
Arcade/games room
Full-service spa
Sauna
Steam room
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Ski
Ski-in/ski-out access
Ski passes
Downhill skiing
Snowboarding
Ski storage
Snowshoeing
Ski lifts nearby
Ski runs nearby
Skiing lessons nearby
Ski hire shops
Room amenities
Be entertained
LCD television
Home comfort
Heating
Sleep well
Sofa bed
Free cot/infant bed
Free rollaway/extra bed
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Bath or shower
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna.
Dining
On-site venue – This restaurant specialises in pizza and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Fees & policies
Children & extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 10 per pet, per day
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Hotel Bergkristall Brennero
Bergkristall Brennero
Hotel Bergkristall Hotel
Hotel Bergkristall Brennero
Hotel Bergkristall Hotel Brennero
Frequently asked questions
Does Hotel Bergkristall offer free cancellation for a full refund?
Yes, Hotel Bergkristall does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Bergkristall?
Yes, pets are welcome. There's a charge of EUR 10 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Hotel Bergkristall?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Bergkristall?
Check-in start time: 2 PM; check-in end time: 10 PM. Check-out time is 10 AM.
What is there to do at Hotel Bergkristall and nearby?
During the winter, enjoy on-site recreation such as cross-country skiing and snowboarding, and return when the snow melts for mountain biking and hiking. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room. Hotel Bergkristall also has an arcade and a picnic area, as well as a garden.
Are there restaurants at or near Hotel Bergkristall?
Yes, there's an on-site restaurant that offers al fresco dining and pizza.
Does Hotel Bergkristall have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Bergkristall like?
Hotel Bergkristall is only a short 9-minute walk from Brennero-Brenner Station.
Hotel Bergkristall Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.4/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
4 September 2024
Jezer
Jezer, 1-night trip
Verified Expedia guest review
10/10 Exceptional
8 July 2024
Unbeatable view. The rooms are a bit small but well organized for family travel (incl bunkbed and a sofa).
D
D, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
3 June 2024
Roar
Roar, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 April 2024
Good hotel at great value. Friendly staff. Enjoyed breakfast and dinner.
-
Need better hairdryers, no power. Steam room was not hot enough. Shame solarium was closed. Sauna opening hours should be extended. Would be good to rotate the salad buffet a little, repetitive
We enjoyed our stay and would return
Colin
Colin, 2-night family trip
Verified Ebookers guest review
10/10 Exceptional
28 September 2023
The hotel was a wonderful last minute find.
Rachel
Rachel, 1-night family trip
Verified Expedia guest review
8/10 Very good
10 September 2023
convenient location between on our road trip-likely great location for winter (ski lift right beside the hotel)
Torsten
Torsten, 1-night trip
Verified Expedia guest review
10/10 Exceptional
15 August 2018
Fantastic stay and dinner
Signage on our way to the hotel was not very clear but there are not many buildings in the area so we manage to locate it with minimum effort. Hotel room was great, the pizzeria connected the hotel provides a great dinner option.
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 September 2016
wish we could stay longer
We really liked the room. The valey where the hotel is is quite pretty in green. the staff were really friendly and helpful.
Verified traveller
Verified Hotels.com guest review
6/10 Good
3 July 2016
Geert
Verified Hotels.com guest review
8/10 Very good
13 June 2016
Hiking in Ladurns
The hotel is located in a side valley dedicated for ski vacation. Therefore not many hotel guests in June period. The room is clean and comfortable. Good hiking opportunities just in front of hotel. Very nice mountain view and acceptable driving distance to other cities in the Alps. The Spa area is good for relaxing.
Christian
Verified Hotels.com guest review
10/10 Exceptional
15 May 2015
Excellent hotel
My wife and I stayed 1 night on our way from England to Italy. The hotel is in a superb setting with a good restaurant on site Clean comfortable rooms with plenty of space and wonderful views of the mountains A very enjoyable stay
Mark
Verified Hotels.com guest review
6/10 Good
3 October 2024
Godt hotel til en overnatning god morgenmad
Gert
Gert, 1-night trip
Verified Hotels.com guest review
8/10 Very good
24 September 2024
Unter dem Strich empfehlenswert
Der Eingangsbereich ist wenig einladend, das Zimmer aber sehr schön, geräumig und modern. Restaurant mit Pizzeria im Haus und gutes Frühstück. Freundliche Mitarbeiter. Lage direkt am Lift.
chris
chris, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
8 September 2024
Genügend Parkplätze. Sehr freundlicher u. hilfsbereiter Empfang. Großes Zimmer. Für uns waren die Matratzen etwas Hart und das Bett sehr niedrig.
Zimmer hatte Balkon u. war nach hinten gelegen, somit ruhig. Mit angeschlossener Pizzeria und Halbpension Restaurant.
Dirk
Dirk, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
2 September 2024
Albergo di montagna, curato e pulito, in un posto incantevole. Strada e parcheggio comodi e accesso diretto alla cabinovia e alla pista
Federica
Federica, 1-night romance trip
Verified Expedia guest review
6/10 Good
1 September 2024
Hotel immerso nel verde con area giochi per bambini, camera nella media. Cucina del ristorante buona come la colazione. Purtroppo la nota negativa sono state le signore del ristorante, diciamo poco cortesi.
Assurdo inoltre far pagare 4,5 euro una caraffa di acqua del miscelatore.
In ultimo siamo stati sorpresi nel dover lasciare la camera di primissimo mattino in quanto con stupore e sorpresa, al nostro arrivo abbiamo scoperto al nostro arrivo che c’era una gara ciclistica e quindi la strada veniva chiusa alle 09.25 e ciò non ci ha permesso di sfruttare la giornata.
Alessio
Alessio, 1-night family trip
Verified Expedia guest review
8/10 Very good
31 August 2024
Wir hatten uns aufgrund der Bilder und die darauf abgebildeten Spielmöglichkeiten für Kinder für das Hotel entschieden. Leider haben wir nur die Hälfte der Möglichkeit, Hüpfburg war bspw. nicht verhandeln, vorgefunden.
Auch finde ich es persönlich unverständlich warum eine Sauna nur bis 19 Uhr geöffnet sein muss.
Ansonsten war alles wie erwartet. Wir waren nur 1 Tag vor Ort, daher kann ich nicht mehr über Hotel und Umgebung sagen.
Erik
Erik, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
26 August 2024
Essen in der Pizzaria war lecker. Personal war sehr freundlich. Betten waren nicht ganz so bequem ( Matratzen sehr hart). Aber für eine Nacht war der Aufenthalt gut.
Anke
Anke, 1-night trip
Verified Expedia guest review
8/10 Very good
24 August 2024
Breve ma da ripetere con una durata più lunga
Fabio
Fabio, 1-night trip
Verified Expedia guest review
8/10 Very good
19 August 2024
Perfekt ställe at tstann apå över natten på resan ner i Italien. Ligger starx efter mellan Österike o Italien. En liten skidort där man på sommaren kan åka upp med gondolen till bergstopparna. Fantastiskt läge och underbar utsikt.
Bra pizzor på hotellet och hyffsat bra frukost.
Magnus
Magnus, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
10 August 2024
Sauberkeit, Zimmer, Personal, Frühstück, Pizza im Restaurant, alles super. Ich komme wieder .