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Pacific Gardens Hotel

3.0 star property
Mountain hotel in Goroka with outdoor pool and restaurant

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Photo gallery for Pacific Gardens Hotel

Outdoor pool
Restaurant
Outdoor pool
Premier Room
Reception
Escape to the mountains at Pacific Gardens Hotel, where you can unwind by the garden or dive into fun with an outdoor pool featuring a lazy river. With babysitting services and a computer station, this hotel offers something for everyone.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Airport transfer
  • Laundry facilities
  • Free WiFi
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool and lazy river
  • Breakfast available
  • Free airport shuttle
  • In-room childcare
  • Garden
  • Computer station
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Conference space

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Garden
  • Daily housekeeping

Room options

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Individually furnished
Individually decorated
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Bathrobes
Cable channels
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Room

Premier Room

Premier Room

Highlights

Individually furnished
Individually decorated
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
  • Sleeps 4
  • 1 Single Trundle Bed OR 1 King Bed

View all photos for Suite

Suite

Suite

Highlights

Individually furnished
Individually decorated
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Bathrobes
Cable channels
  • Sleeps 4
  • 1 Single Trundle Bed OR 1 Queen Bed

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About the area

Map
1 Mokara Street North Goroka, Goroka, 675

What's nearby

  • Raun Raun Theatre - 8 min walk
  • Mt Kis Lookout - 4 min drive
  • J.K. McCarthy Museum - 4 min drive
  • Mount Gahavisuka Provincial Park - 5 min drive
  • Keu Caves - 77 min drive

Getting around

  • Goroka (GKA) - 3 min drive
  • Free airport shuttle

Restaurants

  • ‪Mandarin Restaurant - ‬19 min walk
  • ‪Kim's Restaurant - ‬20 min walk

About this property

Pacific Gardens Hotel

Located just 0.9 mi (1.5 km) from the airport, Pacific Gardens Hotel offers a free shuttle (available on request). The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. A lazy river and a garden are other highlights.

Languages

English

At a glance

DONE

Hotel size

    • 38 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 10 PM
    • Contactless check-in and check-out are available
    • Minimum check-in age – 15
    • Check-out time is 10 AM
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 6:00 AM - 11:00 PM
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Children

    • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Free airport shuttle from 7:00 AM to 5:00 PM*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Barbecue grills

Travelling with children

  • Children stay for free (see details)
  • Lazy river
  • Childcare in room (surcharge)

What to do

  • Hiking/biking trails nearby

Working away

  • Meeting room
  • Computer station
  • Conference space

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Television in common areas
  • An outdoor pool
  • Lazy river
  • Lockers available

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately PGK 35 per person

Children & extra beds

  • In-room babysitting is available for an extra charge

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
Guests can rest easy knowing that there's a security system and window guards on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Pacific Gardens Hotel Goroka
Pacific Gardens Hotel
Pacific Gardens Goroka
Pacific Gardens Hotel Goroka, South Pacific - Papua New Guinea
Pacific Gardens Hotel Hotel
Pacific Gardens Hotel Goroka
Pacific Gardens Hotel Hotel Goroka

Frequently asked questions

Does Pacific Gardens Hotel offer free cancellation for a full refund?

Yes, Pacific Gardens Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Pacific Gardens Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Pacific Gardens Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Pacific Gardens Hotel?

Yes, there's free self parking.

Is an airport shuttle service offered by Pacific Gardens Hotel?

Yes, a free airport shuttle is available from 7:00 AM to 5:00 PM on request.

What are the check-in and check-out times at Pacific Gardens Hotel?

Check-in start time: 3 PM; check-in end time: 10 PM. Check-out time is 10 AM. Contactless social distancing and check-out are available.

What is there to do at Pacific Gardens Hotel and nearby?

Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a lazy river and a picnic area. Pacific Gardens Hotel also has a garden.

Are there restaurants at or near Pacific Gardens Hotel?

Yes, there's an on-site restaurant.

What's the area around Pacific Gardens Hotel like?

Pacific Gardens Hotel is a short 3-minute drive from Goroka (GKA) and 8 minutes' walk from Raun Raun Theatre.

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Pacific Gardens Hotel Reviews

Reviews

7.6

Good

8.0/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

Peaceful surrounds
2-night trip

8/10 Very good

We had a nice stay overall, friendly staff and Ok food. Unfortunately there was a lot of mold in the bathroom, but I’m sure that the staff would help us to change room if we bothered asking.
2-night trip

8/10 Very good

Hiroki, 2-night trip

4/10 Fair

AMI, 5-night trip

10/10 Exceptional

Comfortable Stay!
It is comfortable stay.
Jayprakash Jaykumar, 3-night trip

8/10 Very good

Pacific Gardens is set in stunning grounds and is surrounded by lush vegetation and trees. It is a cool verdant paradise Overall the service was good, the staff friendly and the attitude relaxed.
3-night trip

8/10 Very good

Orian, 1-night trip

6/10 Good

We didn't like food restaurant. Never have what they offer or we want in relation with menú. Rooms menú dont have disponibilty. So is very burry if you are more than two days at the hotel.
Manuel, 4-night trip

10/10 Exceptional

Natural Gardens surrounding the place were stunning and something to make you get the camera out. Staff were brilliant and food was good. Next time I will take earplugs though because being a wooden building, sound carried throughout and was kept awake all night by the sound of other people’s doors slamming.
1-night trip

10/10 Exceptional

Beautiful scenery, nice swimming pool, lovely staff
1-night trip

10/10 Exceptional

Lovely room, in beautiful surrounds. Warm and friendly staff.
1-night trip

8/10 Very good

Property was quiet and self-contained outside city center-which was good-possible to walk into town; free airport pickup and dropoff but no shuttle into town-had to get a taxi and it took 30mins waiting every time
Jeff, 1-night trip

2/10 Poor

The flight had to return to Port Moresby because of fog, so never got to experience the hotel. :(
SS, 1-night trip

8/10 Very good

Good
The standard rooms are great. Just a fan or air condition would be great as the rooms are pretty small, it does get hot.
2-night trip

10/10 Exceptional

Jens, 4-night trip

8/10 Very good

Limited options on trips. WiFi is limited. All staff are friendly and try to be helpful. Lovely gardens.
1-night trip

8/10 Very good

断水が困ったけど、あとは不便なく過ごせた。 スタッフも優しかったです。
3-night trip

2/10 Poor

Sub Standard accommodation
I booked and paid for a premium room and was told they were over booked and the only available room was the one given to me. The room was very small, dirty , stuffy no aircon dents in the walls . The leaking toilet sounded like a sonar. The small fridge was rusty pain peeling off the walls. I would never stay in this establishment again under any circumstances
Leigh, 1-night trip

10/10 Exceptional

Friendly place
Friendly hotel, with supportive staff. Rooms have enough space and the Asian food is nice and cheap.
Ralf, 3-night trip

10/10 Exceptional

Beautiful secluded estate
This was my first visit to Goroka and I definitely made the right choice when I booked at the Pacific Gardens Hotel. The staff were more than accommodating and the restaurant was fantastic. I was fortunate enough to meet the owner and he personally thanked me for my visit. If you want to stay at a beautiful, quiet, secluded estate, you will definitely not be disappointed with this hotel.
Reuben, 3-night trip
This review was submitted before 2018 and has not been verified.

6/10 Good

Rough hotel, great area and the restaurant rocks
This is PNG and it's a rough 6 hour drive from a major city. Operating here is tough. There is no Home Depot around the corner. The rooms are basic and showing age. The bathroom, developing nation like and not clean. The restaurant is very good, but service can be slow. The hotel is owned by a helicopter company and you'll encounter a company lodging type feel. Wifi? Super PNG slow, so pickup a sim card. Get a local guide, explore the area by PMV and you'll have a blast.
Jonathan, 3-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Second time to stay, got a free upgrade. Standard room is very basic and had a few things broken, this time the superior room was much nicer. The kitchen can be a little slow, however the setting for the hotel is very nice. Went on the walking track which was nice except for the spiders.
1-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Best hotel in a Goroka Area
This hotel is set in a massive hillside garden. It is safe and has an awesome restaurant. The small rooms for pilots and engineers are good. The deluxe rooms are awesome.
mir, 1-night trip
This review was submitted before 2018 and has not been verified.

4/10 Fair

Felt Let Down
The reception staff were abrupt from the get go. They don't understand the Wotif system and were not willing to listen when I had explained that the extras such as rollaway beds and extra persons staying in the room were included in the price I had already paid. They therefore charged me additional again... The rooms looked very nice in the advertisement, but were not so when I had arrived. There were a lack of towels in comparison to guests per room, and when requests for more were made, none came. All in all, I didn't feel welcome, nor relaxed the slightest.
This review was submitted before 2018 and has not been verified.

2/10 Poor

Overpriced, badly managed and a hotel in decline
The hotel is unpleasant. Dark room with only a few lights working, NO heating in the room (despite the town being at 1600m), bathroom had not been cleaned properly, the advertised internet did not work, no manager on site to sort out problems and the supervisor also refused to visit to discuss the many items. This hotel is WAY overpriced for what you get. No way would I book it again.