Enjoy your visit to Arauca with a stay at COOL HOUSE.
Languages
Spanish
At a glance
Hotel size
6 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Parents must have child's birth certificate and photo ID*
Pets
Pets allowed*
Specific rooms only, restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
On-site parking includes off-street options
Off-site parking within 7 ft (COP 10000 per night)
Other information
Smoke-free property
Property amenities
Food and drink
Local cuisine breakfast (surcharge) on weekday mornings 4:00 AM–11:00 AM
Coffee/tea in a common area
Free daily reception
Shared microwave
Shared fridge
Snack bar/deli
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
Communal living room
Accessibility
Front entrance ramp
Visual doorbell notification
Closed-captioned TV
Doorbell and phone notifications
No lift (single-level property)
Well-lit path to entrance
Tile flooring in room
Room amenities
Be entertained
55-inch Smart TV
Premium satellite channels
Sleep well
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
Memory-foam mattress
What to enjoy
Individually furnished and decorated
Freshen up
Shared bathroom
Free toiletries
Towels
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Food and drink
Full-sized fridge/freezer
Microwave
Kitchen
Griddle
Toaster
Cookware, dishes and utensils
Dishwasher
Blender
Ice maker
More
Daily housekeeping
Access via exterior corridors
Eco-friendly cleaning products provided
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Optional extras
Local cuisine breakfast is offered for an extra charge of approximately COP 23500 for adults and COP 23500 for children
Kitchen/kitchenette use is available for an extra charge
Children & extra beds
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pets
Pet deposit: COP 400000 per stay
Pets are allowed for an extra charge of COP 100000 per pet, per night, plus a one-off cleaning fee of COP 50000
Parking
Parking is available nearby and costs COP 10000 per night (7 ft away)
Policies
This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Property Registration Number 186202
Frequently asked questions
Does COOL HOUSE offer free cancellation for a full refund?
Yes, COOL HOUSE does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at COOL HOUSE?
Yes, pets are welcome. There's a charge of COP 100000 per pet, per night, and there's also a deposit of COP 400000 per stay.
What are the check-in and check-out times at COOL HOUSE?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
Does COOL HOUSE have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a blender, a toaster and a griddle.
What's the area around COOL HOUSE like?
COOL HOUSE is a short 4-minute walk from Simon Bolivar Park and 6 minutes' walk from Arauca Market Plaza.
COOL HOUSE Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.0/10
Staff & service
10/10
Amenities
9.0/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Exceptional
6 November 2024
Terrible
Dionilda Perez de
Dionilda Perez de, 2-night romance trip
Verified Expedia guest review
6/10 Good
4 October 2024
Nice property but they do not honor the Expedia price. Don't book this hotel through Expedia
Harold
Harold, 4-night trip
Verified Expedia guest review
6/10 Good
25 May 2024
Sí, pero no.
Al llegar al hotel, me informaron que la habitación que reservé, no contaba con baño probado. Tuve que pagar un excedente que no representó ningún descuento o promoción como ustedes lo anunciaban en la plataforma.