The staff was very friendly and helpful, and the communication was excellent. The only complaint is that we had reserved a cozy room (spruce) with a fireplace and a sofa, and because there was some construction planned, the night staff put us in a room (#208) which was fine, but a bit stark compared to what we had booked - no sofa or fireplace. The morning staff apologized, saying that we should have had been put in a comparable room. Overall, the room was pretty clean. I would recommend putting a doormat inside the room, since it had been raining, we were tracking in wet footprints.
We would stay here again.