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Citadines Prai Penang

4.0 star property
City centre Bukit Mertajam aparthotel with outdoor pool

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Photo gallery for Citadines Prai Penang

Outdoor pool
Lobby
Premium bedding, in-room safe, desk, soundproofing
Front of property – evening/night
Reception
Nestled in the city center, Citadines Prai Penang offers a serene escape with an outdoor pool and lush garden. Stay active at the gym, connected with in-room WiFi, or unwind with laundry facilities - previous guests praise this upscale hotel for its perfect blend of comfort and convenience.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Electric vehicle charging point
  • Pool
  • Pet-friendly
  • Non-smoking
  • Gym
  • Free parking

Main amenities (12)

  • 168 smoke-free apartments
  • Housekeeping (on request)
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Water dispenser
  • Self-serve laundry
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Television
  • Garden
  • Laundry facilities
  • Lift
  • Premium bedding
The current price is €68
includes taxes & fees
22 May - 23 May

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Premier Suite, 2 Bedrooms

Premier Suite, 2 Bedrooms | Living area

Premier Suite, 2 Bedrooms

Highlights

Separate dining area
Soundproofed
Air conditioning
Fridge
Dining table
LCD TV
2 bedrooms
Premium bedding
  • 82 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Executive Suite, 2 Bedrooms

Premium bedding, in-room safe, desk, soundproofing

Executive Suite, 2 Bedrooms

Highlights

Separate dining area
Soundproofed
Air conditioning
Fridge
Dining table
LCD TV
2 bedrooms
Premium bedding
  • 75 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Premier Studio, 2 Single Beds

Premium bedding, in-room safe, desk, soundproofing

Premier Studio, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Hairdryer
Bidet
Private bathroom
  • 39 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Studio, 1 King Bed

Premium bedding, in-room safe, desk, soundproofing

Premier Studio, 1 King Bed

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Hairdryer
Bidet
Private bathroom
  • 39 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Premier King

Premium bedding, in-room safe, desk, soundproofing

Studio Premier King

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Premier

Premium bedding, in-room safe, desk, soundproofing

2 Bedroom Premier

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Studio Premier Twin

Premium bedding, in-room safe, desk, soundproofing

Studio Premier Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for 2 Bedroom Executive

Premium bedding, in-room safe, desk, soundproofing

2 Bedroom Executive

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

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About the area

Map
G 01 MENARA SENTRAL, JALAN JURU SENTRAL, Bukit Mertajam, 14000

What's nearby

  • KPJ Penang Specialist Hospital - 5 min drive - 5.1 km
  • St. Anne's Church - 7 min drive - 5.6 km
  • Bukit​ Mertajam Hospital - 7 min drive - 5.9 km
  • AEON Mall Bukit Mertajam - 8 min drive - 7.9 km
  • Sunway Carnival Mall - 9 min drive - 9.8 km

Getting around

  • Penang (PEN-Penang Intl.) - 37 min drive
  • Penang Sentral - 16 min drive
  • Tasek Gelugor Station - 37 min drive

Restaurants

  • ‪Rutin - ‬5 min walk
  • ‪Tairyo 大渔 - ‬4 min walk
  • ‪The Forest - Signature - ‬2 min walk
  • ‪家乡重庆火锅馆 Gia Xiang Steamboat - ‬6 min walk
  • ‪Mezza9 - ‬5 min walk

About this property

Citadines Prai Penang

Enjoy your visit to Bukit Mertajam with a stay at Citadines Prai Penang. For a bit of exercise, you can visit the fitness centre, or go for a swim in the outdoor pool. Apartments offer nice touches such as premium bedding and slippers, along with LCD TVs and free WiFi.

Languages

Chinese (Mandarin), English, Malay

At a glance

DONE

Property size

    • 168 apartments
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
    • Negative COVID-19 test result requirement applies to all guests aged 7 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 7 and over; guests must have received complete vaccination at least 30 days prior to check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
PETS

Pets

    • Pets allowed (2 total, up to 10 kg per pet)*
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, covered on-site self-parking
    • Electric vehicle charging point on site
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transport

  • Free secured, covered self-parking on site
  • Electric car charging station on site

Family friendly

  • Children stay for free (see details)

Food and drink

  • Water dispenser

Dining

  • Continental breakfast available for a fee daily 7:00 AM–10:00 AM: MYR 25 for adults and MYR 12.50 for children

Bedrooms

  • Premium bedding
  • Bed sheets provided
  • Rollaway/extra beds: MYR 120.0 per night

Bathrooms

  • Towels provided
  • Free toiletries
  • Shampoo
  • Bidet
  • Hairdryer
  • Slippers
  • Toothbrush and toothpaste
  • Toilet paper
  • Soap

Entertainment

  • 32-inch LCD TV with satellite service

Outdoor areas

  • Garden

Laundry

  • Laundry facilities

Work spaces

  • Desk
  • Desk chair

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • MYR 500 per accommodation per night
  • 2 total (up to 10 kg per pet)
  • Food and water bowls are available

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Soundproofing
  • Well-lit path to entrance
  • Wheelchair-accessible (with limits)
  • Smoke-free property

Services and conveniences

  • Limited housekeeping
  • Safe
  • Iron/ironing board
  • Luggage storage
  • Safe at front desk
  • 24-hour front desk
  • Change of towels (on request)
  • Change of bedsheets (on request)

Location highlights

  • In the city centre

Things to do

  • Fitness centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • Security system
  • Window guards

General

  • 168 rooms
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MYR 25 for adults and MYR 12.50 for children

Children & extra beds

  • Rollaway beds are available for MYR 120.0 per night

Pets

  • Pets are allowed for an extra charge of MYR 500 per accommodation, per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Long-term renters welcome.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher, a security system and window guards on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, American Express, JCB International
Cashless transactions are available.

Also known as

SKY Residence Prai
Citadines Prai Penang Aparthotel
Citadines Prai Penang Bukit Mertajam
Citadines Prai Penang Aparthotel Bukit Mertajam
SKY Residence Prai Managed by The Ascott Limited

Frequently asked questions

Does Citadines Prai Penang offer free cancellation for a full refund?

Yes, Citadines Prai Penang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Citadines Prai Penang?

Yes, there's an outdoor pool.

Are pets allowed at Citadines Prai Penang?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 10 kg per pet. There's a charge of MYR 500 per accommodation, per night. Food and water bowls are available.

Is parking offered on site at Citadines Prai Penang?

Yes, there's free self parking. Electric car charging is available.

What are the check-in and check-out times at Citadines Prai Penang?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.

What is there to do at Citadines Prai Penang and nearby?

Citadines Prai Penang has an outdoor pool and a fitness centre, as well as a garden.

What's the area around Citadines Prai Penang like?

Citadines Prai Penang puts you in the heart of Bukit Mertajam. Popular attractions include Queensbay Mall, which is 17 minutes away by car.

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Citadines Prai Penang Reviews

Reviews

9.0

Wonderful

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Restaurant
Kitchen
Lobby
Location

Reviews

10/10

Kind staff,clean room
2-night trip

10/10

It was a great stay
2-night trip

10/10

very friend front desk, free flow coffee
2-night trip

10/10

The apartment is clean and comfortable 👌
1-night trip

8/10

The location are convenient.
2-night trip

10/10

Clean and spacious room, friendly staffs.
9-night trip

10/10

Excellent service and fantastic room.
2-night trip

10/10

All good during my stay. Very convenient, strategic location.
3-night trip

8/10

nice
17-night trip

10/10

clean and nice
3-night trip

8/10

Large room and comfy bed.
2-night trip

6/10

I think need to improve the level 5 parking area. The parking bay drawing look like not so nice & small. And, at the parking area don’t see any security guard, look like no so save. For the hotel room, room inside is ok but the outside room need to tidy. The rest so far is ok. Thank you.
1-night trip

8/10

The breakfast option is limited
3-night trip

10/10

Pros: Fairly clean. Daily room service. Excellent staff. Spacious parking space. Cons: breakfast items not worth it. Can hear the nightclub sound from 12th floor.
3-night trip

8/10

Swimming pool condition need better maintain, wiring of inner pool light loosen, pool cleanliness, walk ways to the room full of spider webs.
3-night trip

10/10

Overall fine. However, workers at restaurant do not wear aprons nor hat.
1-night trip

10/10

Rooms were spacious for a couple or solo traveller. Could fit a third person on the sofa too. Walkable to a large food centre nearby and there was also a massage place that was very affordable. Free parking but the main road was super busy and hard to exit onto. Love that they gave glass pitchers for you to fill up with the water cooler on the corridor, but the water flow was so slow, it took about 5 mins to fill the 1L jug.
2-night trip

8/10

Much to be liked and good value. Slightly noisy in room 3710 due to water piping above. Needs to be resolved.

4/10

The mattress was too soft, the pillow as well. The room has a weird smell, not to my liking but overall condition is still ok. Price wise, considering the location and room condition, slightly over though.
2-night trip

6/10

I found he room new, large and clean with its own kitchen and living area. Hot water and air conditioning worked well although it was a bit of a pain walking out regularly to get water from the dispenser. What I cannot understand was the piss poor attitude of the staff. ZERO greetings from reception to security to service staff throughout my stay. Unbelievable! I know it is a Citadines and I am not overly fussed by these things, but this really stood out. I might stay again given the quality of rooms but would prefer another hotel if available.
1-night trip

10/10

5-night trip

10/10

2-night trip

10/10

2-night trip

10/10

24-night trip

10/10

1-night trip