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Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

3.5 star property
Hotel with 2 restaurants, near Lucas Oil Stadium

Choose dates to view prices

Photo gallery for Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

Reception
Reception
In-room safe, desk, laptop workspace, iron/ironing board
Meeting facility
Point of interest
In the heart of Indianapolis, Crowne Plaza Indianapolis-Dwtn-Union Stn offers a convenient retreat. Enjoy American cuisine at one of the two on-site restaurants, unwind with dry cleaning/laundry services, or stay active at the 24-hour gym. With in-room WiFi and multilingual staff on hand to help you navigate your trip.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Connecting rooms available
  • Parking available
  • Laundry facilities
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • Room service
  • 24-hour business centre
  • 22 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe

For families (6)

  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The current price is €138
includes taxes & fees
7 May - 8 May

Room options

Available filters for rooms
Showing 18 of 18 rooms

Standard Room, 1 King Bed, Accessible (Communications)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Access Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Double Beds (Train Car)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Access Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Accessible (Communications, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool View

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Pool View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Combined shower/bathtub, free toiletries, hair dryer, towels

Premium Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
  • 37.0 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Pool View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Train Car)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Premium Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Premium Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
123 W Louisiana St, Indianapolis, IN, 46225

What's nearby

  • Indiana Convention Center - 3 min walk - 0.3 km
  • Circle Center Mall - 3 min walk - 0.3 km
  • Lucas Oil Stadium - 4 min walk - 0.4 km
  • Gainbridge Fieldhouse - 8 min walk - 0.7 km
  • Indianapolis Zoo - 6 min drive - 3.2 km

Getting around

  • Indianapolis International Airport (IND) - 21 min drive
  • Indianapolis Station - 2 min walk
  • Canal Station - 30 min walk

Restaurants

  • ‪Brothers Bar & Grill - ‬5 min walk
  • ‪Kilroys Bar & Grill - ‬4 min walk
  • ‪Harry & Izzy's - ‬3 min walk
  • ‪White Castle - ‬4 min walk
  • ‪The District Tap - ‬5 min walk

About this property

Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

You'll be in a fantastic location at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG, only a five-minute walk from Indiana Convention Center and Lucas Oil Stadium. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at 123 West, one of 2 restaurants, which serves American cuisine and is open for breakfast. Also, Gainbridge Fieldhouse and White River State Park are within a 15-minute walk. Fellow travellers love the helpful staff and location.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 273 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 21
    • Check-out time is 11:00 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site valet parking (USD 60 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–11 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Children's menu

What to do

  • Discount at nearby fitness centre

Working away

  • 24-hour business centre
  • 22 meeting rooms
  • Conference space (55000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • Vegan dining options
  • Vegetarian dining options
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Closed-captioned TV

Room amenities

Be entertained

  • Video game console
  • Television
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Recycling
  • Water-efficient showers only

Special features

Dining

123 West – This restaurant specialises in American cuisine and only serves breakfast. A children's menu is available.
Taggart's – This restaurant specialises in American cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 5.00 to 15.00 per person
  • Fridges are available for an additional charge

Renovations and closures

The property will be renovating from 4 August 2024 to 26 May 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business centre
  • Dining venue
  • Fitness facilities
  • Front desk
  • Hallway
  • Lobby
  • Meeting facilities
During renovations, the hotel will make every effort to minimise noise and disturbance.

Children & extra beds

  • Rollaway beds are available for USD 20.0 per night

Parking

  • Valet parking costs USD 60 per day with in/out privileges

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Indianapolis Downtown Union Station Hotel
Crowne Plaza Union Station Hotel
Crowne Plaza Indianapolis Downtown Union Station
Crowne Plaza Union Station
Crowne Plaza Indianapolis Dwtn Union Stn
Crowne Plaza Indianapolis Downtown Union Station
Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG Hotel
Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG Indianapolis
Crowne Plaza Indianapolis Downtown Union Station an IHG Hotel
"Crowne Plaza Indianapolis Downtown Union Station an IHG Hotel"

Frequently asked questions

Does Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

Yes. Valet parking costs USD 60 per day.

What are the check-in and check-out times at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

Yes, there are 2 on-site restaurants, featuring American cuisine.

What's the area around Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG like?

Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG is in Downtown Indianapolis, a short 2-minute walk from Indianapolis Station and 3 minutes' walk from Indiana Convention Center. Travellers give top marks for the hotel's prime location.

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Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Restaurant
Parking
Trains
Bed
Food
Building
Train station

Reviews

10/10 Exceptional

Lovely stay

Friendly staff, clean, comfortable. The history of the building is very cool!
Whittney, 2-night trip

10/10 Exceptional

Inside construction crew
Lisa, 1-night trip

10/10 Exceptional

What a magnificent hotel , truly unique.

On arrival and return in the evening the reception were fabulous , friendly and very welcoming. This hotel is truly amazing , the station history , the active line and the option of staying in decommissioned and high end refurbished carriages. What a place, I think this might just be my favourite place ever.
Mark, 1-night trip

10/10 Exceptional

Tyneia is a rockstar!

Tyneia helped us out not only during check-in, but was communicative and helpful throughout our entire stay! She is a rockstar and we will definitely be staying here again next time in Indy specifically because she was so great! Also, the train car rooms were awesome and unique.
Jason, 1-night trip

10/10 Exceptional

Great Stay

Great stay. Amazing staff. Was under renovations but we knew that at time of booking. The work being done didn't effect our stay. In fact all the trades people working where very polite and courteous. Highly recommend this property.
Aaron, 3-night trip

8/10 Very good

Everything was good. The toilet was oddly loud when it would flush and the valet was completely full so we had to walk close to two blocks after packing the vehicle.
Brent, 1-night trip

10/10 Exceptional

I enjoyed my stay.
Carolina, 4-night trip

6/10 Good

They hotel was under renovation and the lounge was "make shift" and the elevator area was under renovation as well. Also noted at $400 a night there is NOTHING provided such as a few complementary bottled waters in the room. The location is great for the convention center.
JONATHAN, 2-night trip

10/10 Exceptional

Excellent stay, just very busy with all the remodeling going on!
Robert, 1-night trip

10/10 Exceptional

Great place in Indy.
Anthony, 2-night trip

8/10 Very good

The hotel itself was pretty good but parking with the outside construction was a fantastic pain.
James, 1-night trip

8/10 Very good

Very nice hotel and kind staff

The noise of the was pretty rough and the ambiance wasn’t amazing when the construction but it was a nice hotel otherwise
Ryan, 2-night trip

10/10 Exceptional

Nice hotel but I’m envious of the traincar rooms. Next time! It’s a great home base for the Indy marathon.
Kate, 2-night trip

10/10 Exceptional

Great stay!
Brian, 2-night trip

10/10 Exceptional

Loved the location and was very clean. Staff was very nice!!
Sallie, 4-night trip

10/10 Exceptional

Very pretty views
Joseph, 1-night trip

4/10 Fair

We love staying at the plaza but it was under construction inside and out and the downtown area as well. I wish they stated this during booking.
Cariann, 1-night trip

10/10 Exceptional

We really enjoyed our stay. It was outstanding
Rhonda, 3-night trip

6/10 Good

Lost headphones with no help. Location = price

Forgot my head phones. Called and they tried saying I never stayed in the room I paid for.... Then when they finally found my account they said they're gonna text me a link to fill out the lost and found so that I can get my headphones back but they just never sent me the link. The headphones cost more than the room! Also the only reason this place is semi expensive is because of the location. The room itself is not worth 160 a night
Max, 1-night trip

10/10 Exceptional

I loved how clean and attentive the staff were. It was a very pleasant experience for my short business trip I will definitely be back
Amber, 3-night trip

6/10 Good

NO POOL

We stayed here in order to stay in the train cars and use the pool. We were informed though that the pool is no longer there. This was unfortunate since I had 3 kiddos with me to entertain and there was no entertainment. There wasn’t really even comfortable places to sit and play a game or anything. So unless you are in town for something and just need a fun place to sleep- it is definitely not worth the price. The train rooms were neat and done well, but of course are on the smaller side because it is a train. FYI $50 for valet parking $20 for adults breakfast not all you can eat LOTS of construction around the hotel that makes it hard to get to the hotel. (As of April 2025)
John A, 1-night trip

10/10 Exceptional

We loved the location, service, and amenities! Thank you for the great service!
Linda, 3-night trip

10/10 Exceptional

Terrific hotel, particularly for those who are interested in rail history.
Grant, 1-night trip

10/10 Exceptional

This property was beautiful. Parking was a bit tricky and inconvenient but the location made it worthwhile.
Jennifer, 3-night trip

2/10 Poor

Terrible

I don’t typically do reviews like this, but I want to make sure I let people know that if you have any other option possible, choose a different hotel.
John, 2-night trip