In the first room we were offered (319) none of the light switches or lamps worked. The shower area had been painted over and was severely peeling. It looked so bad I just walked out of the room. Office issued me n keys to 308. The lights worked in this room but the tv remote had been stolen. I inspected the bathroom briefly and it looked fine. We decided to stay in the room. When I went to go take a shower, the shower head had so much soap scum buildup, there was no way I was going to attempt at shower. My teenage son braved it and said the water was not warm. The beds were clean and relatively comfortable. A/C worked just fine. The chain lock on the door was broken so all we had was the turn lock to protect us. The premises is well hooked up with security cameras… almost to the point it feels invasive. There is no elevator so we had to lug our luggage up 3 flights of stairs. The breakfast was pathetic. It is not well stocked. We arrived at 8:15am and there was two brands of cereal offered, a tray of bite sized lemon poppy muffins left to dry out on the counter, and a single plain bagel. Nothing offered to drink. No milk, no juice…. there was a coffee pot but no telling how long it had been there because it was cold. There were full bags of trash just tied up and laying in the hallways. Overall, this establishment desperately needs an overhaul. I was raised a Motel 6 girl, so my expectations are low. I will not stay here again.