Construction was going on, and our room was located probably just under the site. It was extremely noisy and we could not even talk in the room as we could not hear each other.
We asked for another room. The receptionist was very kind and efficient to organise a room change. However we wonder why in the first place they assigned our room in the noisy area knowing we would be staying for several days.
They could have paid more attention to this and done a proper room assignment.
As we got an interconnecting room, we heard some irritating noises from neighbours but did not care much. However, one neighbour was chatting all night and we had to wake up in the middle of the night and call reception.
Thanks to the receptionist, they stopped chatting loudly afterwards.
Hotel itself seemed quite old.
That was not really a matter, but aircon and ceiling needed to be cleaned as they were dusty.
I got bitten by something and had a rush while I was sleeping.Afterall, I got 7 red spots on my right leg and 3 on my left leg.
Cleanliness standard should be improved.
None of the reception staff was friendly or attentive. They only greeted when we approach to the front desk countre.
Service standard should be improved as well.