We stayed for 5 nights and initially had some issues (double rather than single beds, TV not working & no curtains) with the first room we were given. However as soon as we communicated the problem the next morning, Christopher was at our door within 5 minutes. We were offered a different room which was smaller but cosier and suited us perfectly. The location, behind Castel Sant'Angelo, was great with buses running regularly close by to all parts of Rome including the shuttle to the airport. This is not a hotel, just rooms in a lovely building but perfect for anyone who needs a clean, comfortable place to sleep in a quiet neighbourhood.