There was a courtyard garden, clearly no one checked it, a dirt plastic bottle was outside our window for days, not until day 6 did I go and move it myself.
Also no irons, only an ironing room, which is nonsense for a 4 star hotel, when yo7 have an autistic wife, this is not suitable a and the hotel needs to make provisions for disabled and vulnerable customers and have at least a couple available for the rooms, would never happen in the UK or USA.
Also staff local knowledge on shops being open was poor, our flight was delayed and the chap on reception told us all the supermarkets where now closed, having traveled to France for the last 20 years plus we knew he was wrong, however if we were new to France that was bad information for customers.
Roof top bar was very expensive, yes it had views of buildings roofs! But it was nothing that special at all, and would have used more if better prices.
Claims to have sound proof rooms, that’s a joke, we were kept awake by banging doors until gone 3am every night, get soft closers like other hotels and also you could hear into the next rooms, noisy neighbours
It was disappointing as a member of this hotel group, location was perfect that’s all I can say positively