SUNY Upstate Medical University - 13 min drive - 15.1 km
Carrier Dome - 13 min drive - 14.8 km
Getting around
Syracuse, NY (SYR-Hancock Intl.) - 20 min drive
Syracuse Regional Transportation Center - 15 min drive
New York State Fair Station - 20 min drive
Restaurants
McDonald's - 5 min walk
Trapper's Pizza Pub - 6 min drive
Mario & Salvo's Pizzeria - 5 min drive
Red Robin - 8 min walk
Dosa Grill - 4 min drive
About this property
The Craftsman Inn & Suites
When you stay at The Craftsman Inn & Suites, you'll be within a 15-minute drive of Syracuse University and Carrier Dome. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at The Craftsman Wood Grille, which serves American cuisine and is open for lunch and dinner. A bar/lounge and a snack bar/deli are other highlights. The comfortable beds and helpful staff get great marks from fellow travellers.
Languages
English, Spanish
At a glance
Hotel size
89 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 5 children (15 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs only, 2 total, up to 18 kg per pet)*
Service animals welcome
Specific rooms only*
Pets must be supervised
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free uncovered on-site self-parking
Wheelchair-accessible parking and van parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 6 AM–10 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
What to do
Winery tours nearby
Working away
5 meeting rooms
Conference space (2025 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Facilities
ATM/banking
Safe-deposit box at front desk
24-hour fitness centre
Banquet hall
Firepit
Outdoor entertainment area
Outdoor furniture
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairwells
Closed-captioned TV
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
55-inch LCD TV
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Free toiletries
Hairdryer (on request)
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
More
Daily housekeeping
Connecting/adjoining rooms available
Special features
Dining
The Craftsman Wood Grille – This restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Craftsman Inn Fayetteville
Craftsman Inn
Craftsman Fayetteville
Craftsman Inn Conference Center
The Craftsman Inn & Suites Hotel
The Craftsman Inn & Suites Fayetteville
The Craftsman Inn & Suites Hotel Fayetteville
Frequently asked questions
Does The Craftsman Inn & Suites offer free cancellation for a full refund?
Yes, The Craftsman Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Craftsman Inn & Suites?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 18 kg per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at The Craftsman Inn & Suites?
Yes, there's free self parking.
What are the check-in and check-out times at The Craftsman Inn & Suites?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM. Contactless social distancing is available.
Is there an on-site casino at The Craftsman Inn & Suites?
No, this hotel doesn't have a casino, but YBR Casino & Sports Book (10-min drive) and Point Place Casino (17-min drive) are both nearby.
What is there to do at The Craftsman Inn & Suites and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near The Craftsman Inn & Suites?
Yes, The Craftsman Wood Grille offers American cuisine.
What's the area around The Craftsman Inn & Suites like?
The Craftsman Inn & Suites is a short 7-minute walk from Towne Center Mall and 10 minutes' walk from Gage Home Museum. Travellers say that this hotel is in a good location.
The Craftsman Inn & Suites Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
18 December 2024
Enjoyed ourselves
It wasn't the most modern room I've stayed in but it was clean and comfortable and quiet. The floors do squeak a little when you walk, but that is part of the charm It is definitely more of an inn than a hotel. We really enjoyed ourselves. My one suggestion would be that the lounge area and the junior suite needs to have a TV on the wall as well
Verified traveller
2-night trip
Verified Hotels.com guest review
2/10 Poor
17 December 2024
Mark
Mark, 1-night trip
Verified Hotels.com guest review
8/10 Very good
8 December 2024
Robert
Robert, 1-night trip
Verified Hotels.com guest review
8/10 Very good
8 December 2024
Very nice place to stay
A very nice place to stay. I found the staff excellent. I did find the bed to be uncomfortable but I do find most hotel beds uncomfortable. I would stay there again
Julie
Julie, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 December 2024
It was amazing. We came in from out of town and just loved it there.
Patricia
Patricia, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 December 2024
Great place
This hotel was amazing. Deco is nice. Really feeling we are in the north.
The restaurant and bar are also very good.
Bed very comfy
Will return for sure.
Sebastien
Sebastien, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 December 2024
Mary
Mary, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 November 2024
Arya
Arya, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 November 2024
Mary Catherin
Mary Catherin, 1-night trip
Verified Hotels.com guest review
6/10 Good
20 November 2024
Looked great, but so disappointed
The property is beautiful, but the hotel rooms are very small and dated. The furniture was in terrible shape, and the bed was awful. It was lumpy and in need of a replacement. The cleaning crew stomped around and yelled down the halls at 7.30am. The floors creaked and the bed was as loud when you sat or even tossed a pillow on it. The restaurant would not answer to order food. The front desk kept saying they were open amd connected us 3 times. We were never able to get through to anyone.
timothy
timothy, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
20 November 2024
Kelly
Kelly, 1-night family trip
Verified Hotels.com guest review
6/10 Good
19 November 2024
So so
One wall of electrical was out, no outlets near the bed on either side
Ernest
Ernest, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 November 2024
Allison
Allison, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 November 2024
Beautiful and comfortable
I love this hotel. The decor is beautiful and comforting. The rooms have nice furniture and decorations. The bed was comfortable. The restaurant next door is great. It's also near the Y, which was perfect for me.
Andrea
Andrea, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 November 2024
Good Stay
Very nice stay - clean quiet room, nice restaurant next door. Check-in was easy
Eric
Eric, 1-night trip
Verified Hotels.com guest review
8/10 Very good
2 November 2024
Angela
Angela, 1-night trip
Verified Hotels.com guest review
6/10 Good
29 October 2024
I felt unsafe at night due to inability to find parking( due to shared parking lot with restaurant next door..i told mgmt this was poor planning along with them having poor lighting at night in lots at at building entrances). Safety should always be high on tbe priority list
Mary
Mary, 2-night trip
Verified Hotels.com guest review
2/10 Poor
28 October 2024
Brandon
Brandon, 1-night trip
Verified Hotels.com guest review
6/10 Good
26 October 2024
Beautiful building but our room was loud
Our room was at the front of the building next to the restaurant. It was exceedingly loud. We could hear the water running through the refrigerator lines in the room at all times and the heater woke us up each time it kicked on due to the rattling sound.